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-   Only Randy Petersen (https://www.flyertalk.com/forum/only-randy-petersen-383/)
-   -   where to send tech probs (https://www.flyertalk.com/forum/only-randy-petersen/196431-where-send-tech-probs.html)

clacko Aug 13, 2001 4:56 am

where to send tech probs
 
when i encounter a problem w/ tech [perceived or actual] how do i report it.

RSSrsvp Aug 13, 2001 5:25 am


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by clacko:
when i encounter a problem w/ tech [perceived or actual] how do i report it. </font>
At the bottom of the main FT MIles page is a board called "Technical Issues".

essxjay Aug 13, 2001 12:36 pm

You have two options, clacko.

You can post your questions at FT's Technical Issues forum or send an email to the Webmaster.


[This message has been edited by essxjay (edited 08-13-2001).]

HungryTraveler Aug 14, 2001 11:21 pm

What good does it do to post a question if the tech staff never responds?

See the list of problems in the Tech Issues Chat Room and note that VERY RARELY, IF EVER does any tech person respond.

If I ran my IT Dept like Randy runs his Tech Issues Chat room, I would be fired.

Rudi Aug 15, 2001 2:47 am

if I would run any board as succesfull as Randy runs FlyerTalk, I would be very proud.

doc Aug 15, 2001 6:15 am


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by HungryTraveler:

What good does it do to post a question if the tech staff never responds?

See the list of problems in the Tech Issues Chat Room and note that VERY RARELY, IF EVER does any tech person respond.

If I ran my IT Dept like Randy runs his Tech Issues Chat room, I would be fired.
</font>
---

While I speak for no one at FT (either posters or employees, obviously), I believe they see the issues posted and are often choosing to work earnestly behind the scenes on a "fix" rather than on communicating as much as some might like! http://www.flyertalk.com/forum/smile.gif

When problems arise, I'm perhaps able to better appreciate all the good times I tend to take for granted! http://www.flyertalk.com/forum/wink.gif

Thanks! http://www.flyertalk.com/forum/smile.gif

FewMiles Aug 15, 2001 10:19 am


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by HungryTraveler:
What good does it do to post a question if the tech staff never responds?

See the list of problems in the Tech Issues Chat Room and note that VERY RARELY, IF EVER does any tech person respond.

If I ran my IT Dept like Randy runs his Tech Issues Chat room, I would be fired.</font>
HungryTraveler has also made his/her point of view quite clear here.

clacko: essxjay's advice is right on target!

FewMiles..



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