ANOTHER change by Latinpass!
 

Randy,

I found out on Sunday night (after being out of town for the weekend) that Latinpass added the "must be a member by the 19th of March" restriction. So, My wife registered, via their website, at 11:30PM PST on March 19th. She recieved a confirmation stating that she would recieve her number, via e-mail, on the day following her enrollment. She recieved that confirmation on March 20th. Latinpass is now refusing to allow her participation in this promotion, saying she didn't register until March 20th. There is nothing in their website stating that it must be done according to any specific time zone. The website DOES state that enrollment is instantaneous via the website. Can you help? Any thoughts?

[This message has been edited by aflyer (edited 03-21-2000).]

Dear Randy,

Hope you can help us. There are a number of these cases similar to aflyer's -- see Buzz threads:

Did LatinPass kill the promo because of Today Show?
If you haven't enrolled in LatinPass yet...

And probably more who haven't posted notes on the board. The same thing also happened
to me as I registered two of us BEFORE the deadline but was told they received it at 12:58am on the 20th (58 min too late). I was going to write to the Director of LatinPass (whom they told me is):
Monica Romero
LatinPass
1600 NW 42nd Ave.
Miami, FL 33126

Do you think you might intervene with LatinPass on behalf of FlyerTalkers who followed the rules?

I thought it was Guy Booth.

As you all know, I intervened once on your behalf in regard to a change and I'll do so again. I was surprised by this change, though i did support the "one bonus per member" statement they added. Let me see what kind of hell i can raise this time, it may take a little while. What if I could get just an excemption for those of you who contact me? I'm sure LatinPass is a little worried because thanks to FlyerTalk this has become a very popular program, maybe too popular. But let's see what can be done.....but no guarantees.....

Randy: If it's not too late, could you please add me to your list? I'm still thinking of doing the LatinPass tango...

Randy,
Could you also add me to your list. Thanks!

Randy: If you are still adding members to your list, please sign me up as well. Actually that is two of us who want to go. We tried to sign up online on the 03/19 but the LP website was not working.

Randy, My wife and I would love to get added to the list if possible. Thanks if you can.

... one more addition, if possible. Thank you.

Randy, I've had a Latin Pass for some time and am going for broke in May. Unfortunately, my travelling partner did not sign up in time, and may not go. I will still go, but it wouldn't be the same. Thanks, if you can help her. I'll send the details if you need them.

Once again, Randy, thank you even for trying. You are truly a champion.

That said....

I'd obviously like to see as many people as possible get this promo...however, it seems like there's some difference between those of us that signed up on March 19th (but in the WRONG time zone) and those that simply missed the boat all together. It seems like perhaps Latinpass might be more willing to budge if only a small number of people (those in that 1,2 or 3 hour window of time on March 19/20) were to ask to be allowed into the promo, as opposed to EVERYONE that just WANTS to be let in late.

Once again, I'd love it if they let EVERYONE in...and I think they should...but I'm concerned that it weakens the argument when the bandwagon gets TOO big. Any thoughts?

[This message has been edited by aflyer (edited 03-27-2000).]

Agreed - LP should let those in that enrolled by midnight in their time-zone because of the vagueness of their wording.

Thank you Randy, for your concern and offer to attempt to intercede on behalf of your loyal followers!

I was one, of I assume many, who attempted to register on-line on the 19th with out success, in the afternoon, here in the US, so there should be no question of the time zone. Unfortunately the website was not accepting registrations at that time.

I have sent you an e-mail with my request to be included on your list, and a special offer!

Randy: I know of several people who signed up on the 19th but were caught up by the time-zone glitch. It should not be to hard for the LatinPass people to establish at what time of day people signed up. To be fair to all time zones, the 19th became the 20th at 6:AM East Coast time. Anyone who signed up after that should not be considered.

Randy,
*If* you can do it, could you add my name (travelling with my father & brother)..

Thanks!