Canadian fare exception not accepted by BA?
 

I have been on the phone with a Oneworld representative who very nicely helped me sort through an itinerary for a RTW for myself and two children. Lon-DME-surface-KWL-HKG-NRT-JFK-BDA-LON. In all honesty I am in the midst of pricing so I really don't know if the 21,000 mile available fare in economy is possible or this becomes a 26,000. Flush with the success of the Misner family I called the available telephone number found in Canada which connected me to the Oneworld office in USA. They said that they never price a Canadian purchased ticket with the benefit of the lower initial departing flight price. They have sent it off to be queried which will take they say at last 48 to 72 hours. I am flumoxed because my response seemed so weak and they seemed very disinterested with this anomaly in their traditional pricing. Any rules that pertain to this situation that I can find in writing. Thank You

I must say I am attempting this using BA Oneworld.

The Canada exception is a question that has already been answered by oneworld4u (see post #47). The rule you are looking for is the following:

Thank you for responding
 

I did read this response to them and it phased them not in the least. They were very nice about it but clearly felt that they were right . I am just a little miffed that the ensuing 48 hours will erode my opportunity to do alternative bookings. Regards

Things are looking up for Canada purchase ex Lon
 

After searching methodically on the one world site I found the oneworld_explorer_rule_sheet.pdf. Under the point #15 the exception that the oneworld representative referred to about Canada was there. I then called the BA people to debate and lo and behold the BA rep. had actually debated this same exception with his supervisors before. He has tried to speed up their response by pointing out this exception and hopefully I will be ticketed by this evening. Thank You flyertalk for this info. I hope this will help someone somewhere.

Keep fighting
 

I had to point out this exception to more than 6 people at the AA rtw desk. Fortunately I didn't give up and pressed the rate desk to rate the ticket and made reference to point#15. They rated it properly. I spoke to several experienced travel agents who have been working with Oneworld rtw tickets for years in London, US and CAN.....majority all thought I was wrong but perserverance (also knowing CDN competitve pricing laws) saw to it that we saved $$$.

I'm somewhat confused by all this but maybe it's just me ....

The only mileage-based RTW tickets that I'm aware of are Global Explorer, Circle Pacific and Circle SWP Asia tickets. Presumably, you're planning a Global Explorer? If so, they come in 26,000, 29,000, 34,000 and 39,000 variations (at least in Y) - no 21,000 mile version.

The 26,000 mile ticket ex-London is L1,179 (or L1,289 in high season). Ex-Canada, the same ticket is C$3,999 (or almost twice as much). I don't understand why you would have this issued in Canada when you are starting in London?

Now that I re-read your post, are you starting in London, Ontario (for which the airport code is YXU, not LON, which is the universal code for London, England)? Are you really going to KWL (which is Guilin in China) rather than KUL (which is Kuala Lumpur)?

Can you perhaps clarify the proposed itinerary?

The Canada exception allows one to purchase a UK departing xonex in Canada at the UK price so she would be able to purchase at the UK price. I have no clue about the itinerary or if the OP is actually doing something other than an xonex.

The OP has researched the oneworld explorer rules (pdf version) so it must be an OWE otherwise it would make no sense. Also, from posts in other forums the answer to the Guilin, China, question is yes, the OP actually wants to go there.

I think I understand that bit but I'm unclear why you would do it in this case. I assume the OP must be in Canada and therefore it's easier to do it this way? .... rather than simply calling AA in the U.K. and have them issue the ticket..... and, having said that, I don't know whether the OP is using AA at all or even has an Aadvantage # so I guess I should learn to be less AA-centric!

Not to digress but I've never understood the issue of having to have the ticket issued in the country of origin - is that an AA/OW imposed constraint or is it some sort of IATA requirement? When tickets are electronic, the "issuing button" can be pushed by anyone, anywhere so the concept of having it "issued" in a particular place seems irrelevant.

Good point ... I should have picked up on that .... though I'm now even more confused, given that xONEx tickets are continent-based and not mileage-based.

Neither; it is merely a question of $. You can have the ticket issued anywhere you please but it is the 'higher of the two' rule the one that bites you.
 

You must be, because the OP mentions in a couple of posts that she's contacted BA. :)

Is this route able to be issued as an e-ticket? If so I'm wondering the same as tt7 (ignoring the AA/BA confusion), why not call BA in the UK and have them issue the ticket? Yes, it's an international phone call, but for a few dollars (or less if you use VoIP) you avoid the hassle of having to educate the airline reps.

The main benifit in getting the ticket issued in Canada is the exclusion of the "higher fare" rules.

i.e. Get a JNB priced in originating DONE5 issued in Canada for the ZAR45,600 base price (~USD6000).

Certainly not such a benefit for an ex UK fare, but it is there. (GBP5169 or ~USD10,200 against CAD11,400 or ~USD11,500)

Viajero, I assume that what you're saying is that it is simply a OW-imposed constraint (not IATA or any similar legal constraint)? That is, we will charge you (because we make the rules and therefore we can) the higher of the price where you originate or the price where the person-who-presses-the-ticketing-button is sitting? In an era of electronic ticketing, that makes no sense (other than giving the airlines greater revenue and/or causing additional effort on the part of the customer). If they're willing to sell a DONE4 ex-NRT cheaper than a DONE4 ex-US, that's great - but why make me go through the hassle of calling AA in Tokyo when AA-US has done all the work to set up the ticket for me and could (presumably) push the button just as easily as the people in AA's office in Tokyo?