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Correction It did not BREAKDOWN THE TAXES on MY ticket. It lists them as one tax...
That is a great tool that works on CX tickets THANKS!! |
Originally Posted by 2old4coach
(Post 9634599)
This entire purchasing process has been unsettling with CX JNB
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Incompetence and lack of service orientation...
EXACTLY............... I wonder to whom I would write at CX to give feed back? What I found with all telephone contacts: They turn their phones on at 930am and off at 350PM when the hours of phone service was stated on the recording as 8:50 am to 450pm. They also cut off fax lines at 350pm and do not turn them on until 10:30 am- 11:00am. They were one week late in processing my Credit card costing me $500 more on the exchange rate. A point I put in my Credit card instructions to them. I have had better customer service from the US Post office and the IRS!!! |
CX JNB refuses to show taxes per segment
:confused::confused:
An interesting development: I requested a breakdown of the taxes from CX JNB. The agent who ticketed my AONE4 told me when ticket was issued the calculations were deleted from the system. Does that seem like a crock?:mad: She then stated she could re compute the taxes but that “taxes all went up and would cost more for just re -computing them. Then she sent me the following BS: JNB HKG F NVB NVA PC SEL F NVB NVA PC HKG A NVB NVA PC SFO A NVB NVA PC CHI F26 NVB NVA PC DTT F26 NVB NVA PC DFW F26 NVB NVA PC SFO F26 NVB NVA PC TAX ZAR 10EV ZAR 120WC ZAR 2236XT JNB CX HKG CX SEL Q4.23M4646.51CX HKG CX SFO Q4.23 25M HKGSF O11079.70AA CHI Q32.56 1295.81AA DTT Q32.56 663.26AA DFW Q32 .56 1128.37AA SFO Q32.56 1213.02NUC20165.37END ROE7.870420 XT ZAR 126ZA ZAR 248HK ZAR 223BP ZAR 80AY ZAR 122US XT ZAR 39XA ZAR 55XY ZAR 43YC ZAR 1300YR SFO LON F1US NVB NVA PC MAD F1US NVB NVA PC LPA F1US NVB NVA PC LON S U R F A C E MRU F NVB NVA PC JNB F NVB NVA PC TAX ZAR 20AY ZAR 122US ZAR 5410XT SFO BA LON BA MAD IB LPA M9606.00/-LON BA MRU11171.85BA JNB6 61.43NUC21439.28END ROE1.000000 XT ZAR 56JD ZAR 20QV ZAR 1569GB ZAR 552UB ZAR 230HH XT ZAR 26JE ZAR 164MU ZAR 2757YQ ZAR 36XFSFO4.5 In a subsequent E mail I sent her I stated the taxes were less that was on my ticket total she e-mailed me this: Yes, beside that there are all the Q138.7. Therefore you looking at a difference of ZAR1100+83 = ZAR1183 Does this seem right to you??? |
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