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Originally Posted by AAaLot
(Post 8149133)
...However, I was under the impression that once you 'receive' your tickets you are basically ticketed.
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Originally Posted by Viajero
(Post 8149424)
Define 'receive'. For example, 'Ticketed', as per aa.com, does not mean anything. You are ticketed when the issuing airline is able to give a ticket number.
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Originally Posted by AAaLot
(Post 8149838)
This is what the AAgent was trying to explain. Something that ticket numbers were not given to Cathay in this example until 2 weeks before the flight and thus it 'might be possible' to waitlist.
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Originally Posted by AAaLot
(Post 8149133)
...The AAgent implied that CX would not need their ticket numbers until about a week before their flight [3]...
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Originally Posted by Viajero
(Post 8150161)
Be aware there are at least two, maybe three, IIRC, posts in the archive that dispute the above, stating that CX has (paraphrasing here) demanded to know the ticket number well in advance of the flight (soon after booking), or else they will simply cancel the booking and, in one case, if memory serves, actually have done so.
A few minutes after the reservation was put in the AAgent stated CX automatic system had requested ticket numbers by 'April xxx' of next year [1-2 weeks before the flight]. This did not make sense to me since if I were CX I would want ticket numbers right away. The AAgent implied that changes could be made to the first flight until that time. |
CX's auto-ticketing deadlines seem to depend on the anticipated demand. When I booked CMB-HKG-LHR for early Jan the msg returned was a ticketing deadline of 14 days after the reservation was made.
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I would call CX and ask them directly when they need to receive the ticket number from AA. And then once you are ticketed, I would call CX again and confirm that they have the ticket number. I lost a seat because AA failed to give the number to CX within their deadline (or their computer systems failed to communicate).
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Originally Posted by SanDiego1K
(Post 8150928)
I would call CX and ask them directly when they need to receive the ticket number from AA. And then once you are ticketed, I would call CX again and confirm that they have the ticket number. I lost a seat because AA failed to give the number to CX within their deadline (or their computer systems failed to communicate).
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After a couple "no's" I talked to the supervisor.
She sent a message to yield management and the next day the seats were opened up. A couple observations, I think it helped that this was the first segment. The supervisor could 'guess' these seats would eventually open up causing the RTW desk a lot of work in re-writing these hand tickets. This made me happy and made sense for AA [plus indirectly prompted me to buy an extra set of $10K in tickets not related to RTW today]. I am still unclear about the 'first flight' rule because the AAgent implied it could be changed until 7 days before the first flight which seems inconsistent with what is written. |
Originally Posted by AAaLot
(Post 8163142)
...I am still unclear about the 'first flight' rule because the AAgent implied it could be changed until 7 days before the first flight which seems inconsistent with what is written.
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