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-   -   Ready to book AONE RTW ex Mauritius (https://www.flyertalk.com/forum/oneworld/659077-ready-book-aone-rtw-ex-mauritius.html)

GLOBALFLYERCT Feb 12, 2007 11:54 am

Thanks for all input the thread links really helped. I had not really understood how to search for these threads and had been wasting time in the BA area

Job done. BA Gold desk created PNR yesterday. I rang back and they changed some details no problem.
E mailed MRU they responded overnight here in CT and gave me their location identifyer and asked me to get BA RTW to transfer over.
Rang BA Gold again today who could not help so I was put through to RTW who were reserved and could not help then feigned ignorance at first but transferred booking once I gave them the MRU office code. (I reminded them of Gold and significant spend in their office just to sweeten them until they clicked that transfer button ) I can now see the reservation on BA dotcom with the MRU location as the contact number.
Now I have the contact I'll deal direct for next tickets so thanks.

I have one follow on question
Routing includes NRT HKG ICN to get from NRT to ICN both on CX. The flight will be taken in April and JAL have a non stop. I am hoping $125 I can make the change after April to the JAL non stop once they join OneWorld. Knowledge on this anyone?

virtualtroy Feb 12, 2007 12:01 pm

Glad you got sorted out and, again, apologies for my initial grumpiness. I should've been more patient with a newbie.

Just as an afterthought, it matters not which office is listed as the issuing one for your reservation. All you need is the all-important reservation locator so that the local office can do the rest.

Enjoy your trip.

Viajero Feb 12, 2007 12:43 pm


Originally Posted by GLOBALFLYERCT (Post 7208861)
...I have one follow on question
Routing includes NRT HKG ICN to get from NRT to ICN both on CX. The flight will be taken in April and JAL have a non stop. I am hoping $125 I can make the change after April to the JAL non stop once they join OneWorld. Knowledge on this anyone?

Current wisdom says no, the member airlines that you can use during the life of the ticket are the ones current at the time of ticketing, not at the time of travel, BUT, with JAL's entry already announced, with a firm date and all, things could be different now, I don't know.

sllevin Feb 12, 2007 2:14 pm


Originally Posted by MiamiBeach (Post 7207928)
I decided to only deal with the AA RTW desk (where I ALWAYS ask for my favorite agent) and have had nothing but great service from them.

Have you had success working with AA's RTW desk and getting them to price/setup tickets for non-North America pickups? My current thoughts are ex-NRT.

Thanks!

Steve

MiamiBeach Feb 12, 2007 2:33 pm


Originally Posted by sllevin (Post 7209939)
Have you had success working with AA's RTW desk and getting them to price/setup tickets for non-North America pickups? My current thoughts are ex-NRT.

Thanks!

Steve

Yes, last year I set up a ticket with AA USA RTW desk, and when everything was set, I contacted the AA agents in Stockholm to get the ticket issued (paid with US credit card). Then I picked up the ticket two months later at the airport. The whole process was very smooth.

Gardyloo Feb 12, 2007 4:40 pm


Originally Posted by sllevin (Post 7209939)
Have you had success working with AA's RTW desk and getting them to price/setup tickets for non-North America pickups? My current thoughts are ex-NRT.

Thanks!

Steve

I am about to phone Tokyo (soon as they open) to see how I can pay for a DONE4 ex-NRT that I set up a couple of days ago with the US AA RTW desk. So far no problems, but I'll be curious how communications go with AA's Japanese res center. I tried phoning on Monday (Japan time) but got only a recording saying the office was closed when it should have been open. Turns out it was a national holiday in Japan. What nerve. ;)

Followup - phoned and listened to music for a couple of minutes (praise be to Skype) then got an incredibly helpful phone rep who spoke impeccable English, and took credit card info and said the e-ticket would be confirmed in an hour or two, or a day at most. He said I'd be emailed a confirmation message, and if for some reason it didn't work as an e-ticket, they would have paper tickets waiting at the NRT counter the day of the flight, and the PNR would be annotated with the reasons it couldn't be e-ticketed. Confirmed the price and warned me that my credit card would add an exchange fee (duh). The whole thing took around 5 minutes.

BlueHorizonUK Feb 12, 2007 6:55 pm

Sorry to hijack your thread but do I need the credit card I booked with for a AONE4 starting in MRU. My parents are paying so the card will not be in my name. Flying BA, CX, AA and QF

virtualtroy Feb 13, 2007 12:01 am


Originally Posted by GLOBALFLYERCT (Post 7208861)
I have one follow on question
Routing includes NRT HKG ICN to get from NRT to ICN both on CX. The flight will be taken in April and JAL have a non stop. I am hoping $125 I can make the change after April to the JAL non stop once they join OneWorld. Knowledge on this anyone?

The switch should be relatively easy post-1 Apr but you could always try putting the question to the OW corporate office.


Originally Posted by GLOBALFLYERCT (Post 7208861)
hourami

The easiest way to solve this is to ask your parents to get you added as an additional / supplementary cardholder. You'll then have a card in your name which debits their account. This assumes, of course, that you can be trusted :D

sllevin Feb 13, 2007 12:35 pm


Originally Posted by Gardyloo (Post 7210941)
Followup - phoned and listened to music for a couple of minutes (praise be to Skype) then got an incredibly helpful phone rep who spoke impeccable English, and took credit card info and said the e-ticket would be confirmed in an hour or two, or a day at most. He said I'd be emailed a confirmation message, and if for some reason it didn't work as an e-ticket, they would have paper tickets waiting at the NRT counter the day of the flight, and the PNR would be annotated with the reasons it couldn't be e-ticketed. Confirmed the price and warned me that my credit card would add an exchange fee (duh). The whole thing took around 5 minutes.


Sweet! Thanks for the update. I really appreciate it.

Steve

Gardyloo Feb 13, 2007 3:07 pm


Originally Posted by sllevin (Post 7216225)
Sweet! Thanks for the update. I really appreciate it.

Steve

Update update -

They couldn't do an eticket as I had two openjaw segments (NRT-LAX//YVR-JFK//SEA-DFW) which took the line count to 18 despite only having 16 flights listed (didn't know that, learn something every day.) So there will be paper tickets issued at NRT when I get there next week. The PNR is annotated that we tried but couldn't on the eticket thang.

Didn't prevent AA from letting me confirm an eVIP into F/A over the ditch (coffins but who's counting) so color me happy.

(Had to laugh - the eVIP authorization note is on Line 93 of the PNR :eek:)

WearyBizTrvlr Feb 13, 2007 3:12 pm

Oh dear. I just got off the phone with the AA RTW desk and booked a 15 segment AONE4 (with the intention of reissuing it later), but I also have two open jaws. That would push it to 17 segments... does this mean just a paper ticket, or a hand-written paper ticket? If the latter, I'll try to avoid it by canceling a few hops around Asia at the end, and just reissue it when the segment/line count is below 16 again.

MiamiBeach Feb 13, 2007 3:18 pm


Originally Posted by WearyBizTrvlr (Post 7217293)
Oh dear. I just got off the phone with the AA RTW desk and booked a 15 segment AONE4 (with the intention of reissuing it later), but I also have two open jaws. That would push it to 17 segments... does this mean just a paper ticket, or a hand-written paper ticket? If the latter, I'll try to avoid it by canceling a few hops around Asia at the end, and just reissue it when the segment/line count is below 16 again.

With AA, anything over 16 segments is a handwritten paper ticket. A segment must start where the last segment originated, so open jaws or even a LHR/LGW transit (unless they can put it as LON--not sure if that's possible on an e-ticket) adds a surface segment to the ticket. However, the 20 segment limit is for flights only, so surface segments don't affect the flight segment count.

Gardyloo Feb 13, 2007 3:25 pm


Originally Posted by WearyBizTrvlr (Post 7217293)
Oh dear. I just got off the phone with the AA RTW desk and booked a 15 segment AONE4 (with the intention of reissuing it later), but I also have two open jaws. That would push it to 17 segments... does this mean just a paper ticket, or a hand-written paper ticket?

Yes that's my interpretation. I thought about reducing the no. of segments but figured that would send it back to Dublin for repricing, and I didn't want to take the time, as I was afraid A inventory on my LAX flight would vanish in the meantime. The AA Japan guy I spoke to on the phone said the tickets would be waiting at the ATO when I got there, so what me worry.

WearyBizTrvlr Feb 13, 2007 3:34 pm

Ah well. You learn something new every day.

If I'm going to end up with hand-written ticket anyway, I might as well go for all 20 air segments and save the reissue fee later. Reissuing a hand-written ticket fills me with foreboding... alternatively, I may still cancel a few segments to get the total segment count down.

Gardyloo, if you had your reservations on hold then surely you wouldn't have to fear the loss of your A seat on the LAX flight?

Gardyloo Feb 13, 2007 4:00 pm


Originally Posted by WearyBizTrvlr (Post 7217461)
Gardyloo, if you had your reservations on hold then surely you wouldn't have to fear the loss of your A seat on the LAX flight?

Wasn't sure - got caught in bouncing ball calls between the EXP and RTW desks, all the while with no confirmation that anything had actually been purchased. Meanwhile A4 on EF went to A3 then A2, so I punted. I'll be doing a reissue anyway so figured I'd handle it when I had more time.


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