Experience in OW (CZ->AA) miles updates?
 

Howdy,

I am a newly minted AA Exp but I just moved to a new job where roughly half my travels will be between HKG and PEK. I want to continue my status on AA next year so I have been flying CX between HKG and PEK. Unfortunately, since I started flying that route in October last year (4 round trips), I have not seen any miles credited to AA. I called AA Customer Service and I faxed them the tickets and boarding passes in December. Still nothing. FWIW, I do have my AA number on the CX ticket.

What is everyone's experience on this? I would appreciate any advice. Much obliged.

What class are you flying? You are aware that only the top CX Y subclasses (YBH) earn miles on AA?

Christep--great point. I looked at my ticket receipts. Three out of four were in Y, one was in K. So should I expect AA miles for the three Y round trips?

Christep--maybe you can help me with another novice question. One of the ticket receipts was confusing to me. If I look at the Fare Basis box on the top middle of the ticket receipt, it says Y but if I look at the right side of the receipt, here is one of the lines for the flights:

CX312 K 20 NOV Y

So how should I read this? Am I in Y or K?

Sorry for the fundamental questions. I never really paid too much attention while I was flying mostly AA.

It's not the fare basis that matters, it's the booking class. In the example you've posted that looks like K - no miles on AA - you'd need to credit it to AsiaMiles/MarcoPolo (for which YBHKLMV on CX earn miles).