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Update: American Airlines "will continue to thru-check bags on multiple PNRs with Oneworld carriers."
However CX, AY and QF are all adopting the new "one PNR good, two PNRs bad" system. Details: Oneworld airlines revise baggage policy for connecting flights |
and here BA
I would like to know, what cost them more ?
A through check HKT-HKG // HKG-MXP // MXP-DUS or check in on 3 airports ( 3 times handling ...... ) As already said, it is often impossible to get award tix for the whole trip, so it is common, that people buy add ons by revenue tix. @ least them now should allow to book the revenue fare into the same PNR as the award tix. :td: without interlining I don't see anymore benefits to book "more expensive" fares ! Then I also can book point to point fares from LCC's Changes to accepting customers with separate tickets 11 Jun, 2016 Rate this page: / 0.0 From 01 June 2016, the oneworld policy on accepting customers travelling on separate tickets was changed. BA, along with our oneworld partners, has implemented this change in policy which is as follows: Only those customers that have separate tickets issued in the same PNR/booking for flights operated by a oneworld partner, will be accepted for through check-in Customers that have separate tickets issued in separate PNRs/bookings will not be accepted for through check-in, regardless of which carriers they are connecting on to, including BA or any oneworld partner. These customers, and their baggage, will only be checked in to the destination showing in the system. No on carriage details are to be added into the check-in system at any stage. Please note that where a customer has separate tickets, the Most Generous Allowance (MGA) rule for baggage does not apply and any excess baggage will apply as per the ticketed sector for that ticket. Customers that do have a ticket that has all journeys listed (a 'through ticket'), will continue to receive the full benefits including through checked baggage, most generous baggage allowance and full assistance if their journey is disrupted. |
Originally Posted by bertheike
(Post 26780923)
I would like to know, what cost them more ?
A through check HKT-HKG // HKG-MXP // MXP-DUS or check in on 3 airports ( 3 times handling ...... ) As already said, it is often impossible to get award tix for the whole trip, so it is common, that people buy add ons by revenue tix. @ least them now should allow to book the revenue fare into the same PNR as the award tix. :td: But I suspect that airlines are trying to reduce the revenue leakage. Except for mixed cash/redemption scenarios, you only buy separate tickets because it is cheaper. I think they rather have you buy the through ticket. And this also makes taking advantage of cheaper fares elsewhere more difficult because you ca no longer through check from your positioning flight all the way to your final destination. By the way, I am not agreeing or condoning this - just trying to understand their rationale. |
Originally Posted by BlackBerryAddict
(Post 26780939)
Except for mixed cash/redemption scenarios, you only buy separate tickets because it is cheaper.
One scenario is the inability to book flights to certain destinations on the airline website. Another is if combining points/paid bookings. A third is if you want to book the long-haul flights before confirming all the internal flights. Another would be needing to add additional flights to a booking that has reached the 16 sector e-ticketing limit. There has been times where I've booked trips of up to 35 sectors across up to 5 different tickets because the booking system refused to let me do it in 1. |
Originally Posted by Himeno
(Post 26781090)
No, that is not true at all.
One scenario is the inability to book flights to certain destinations on the airline website. Another is if combining points/paid bookings. A third is if you want to book the long-haul flights before confirming all the internal flights. Another would be needing to add additional flights to a booking that has reached the 16 sector e-ticketing limit. There has been times where I've booked trips of up to 35 sectors across up to 5 different tickets because the booking system refused to let me do it in 1. OK, if you need 35 sectors in one ticket, then it won't work either. But in the grand scheme of things, how many people book 35 sectors on one ticket? To me that sounds a little extreme. If you can't book the particular destination on the website, you can usually call them to do this. The only one is the one where you want to book a long haul before confirming short haul flights. Well you could argue that this is to save money. If you bought fully flexible tickets, you wouldn't have that problem. Yes, it is more expensive, but maybe that is what the airline wants you to buy. As I said, I am not condoning or agreeing with the airline behaviour - just trying to understand why they did this. |
Originally Posted by BlackBerryAddict
(Post 26781136)
As I said, I am not condoning or agreeing with the airline behaviour - just trying to understand why they did this.
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There is also an industry-wide e-ticket system limitation of 16 coupons per e-ticket, including surface sectors. While a PNR can contain many more sectors, an e-ticket cannot. This was defined as industry standard almost 10 years ago.
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BA has said that they will not interline even their own flights if issued separately... eg CDG-LHR, LHR-JFK. You'd have to pick up your bags at LHR.
But CX will interline between KA and CX flights even issued on separate tickets, and on separate PNRs. CX will interline to other carriers if all the bookings are on the same PNR, eg Amadeus when on separate tickets. Don't know what the others are gonna do. |
This is a huge fail on One World's part.
Mixed redemptions are a plenty good reason. As are added internal flight segments after the TATL or TPAC flights are settled. |
Originally Posted by beachfan
(Post 26804714)
This is a huge fail on One World's part.
Mixed redemptions are a plenty good reason. As are added internal flight segments after the TATL or TPAC flights are settled. It is possible to change the original flight to include the internal flight segments - it may be cheaper to book separately, but I do not see that it makes it a good reason why the airline should give the benefits of a through ticket |
Originally Posted by Guy Betsy
(Post 26791167)
BA has said that they will not interline even their own flights if issued separately...
Disc Y LHR-xxx Business xxx-LHR-JFK in order to take advantage of much cheaper BA fares on the continent (and reduced APD on the transit). |
Isn't there even a bigger scenario.
Airlines the world over, would like to see the end of "checked bags". When you think about the cost involved in transporting your bag - checking it, transporting it, returning it to you. Mega, just mega cost, all that equipment, all those people, all that weight. Roller aboard is the desired outcome, specially for the clients that are leapfrogging from country to country (chasing low cost fare options or adding award segments) and multipling the "bag handling" cost factor. |
It looks like OW's 'Seamless travel' is coming apart at the seams. :D
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Originally Posted by in2it54
(Post 26831279)
Isn't there even a bigger scenario.
Airlines the world over, would like to see the end of "checked bags". When you think about the cost involved in transporting your bag - checking it, transporting it, returning it to you. Mega, just mega cost, all that equipment, all those people, all that weight. Roller aboard is the desired outcome, specially for the clients that are leapfrogging from country to country (chasing low cost fare options or adding award segments) and multipling the "bag handling" cost factor. |
Originally Posted by in2it54
(Post 26831279)
Isn't there even a bigger scenario.
Airlines the world over, would like to see the end of "checked bags". When you think about the cost involved in transporting your bag - checking it, transporting it, returning it to you. Mega, just mega cost, all that equipment, all those people, all that weight. Roller aboard is the desired outcome, specially for the clients that are leapfrogging from country to country (chasing low cost fare options or adding award segments) and multipling the "bag handling" cost factor. Then airlines would have more empty cargo holds. Then overhead bin spaces would be like gold. Then they will think let's make some more $$$$ let sell priority boarding and sell checked bags for all the empty space below. Then we have what we call 'Ryanair' The lets make pax stand lets remove lavs lets ..... Say if all airlines buy that idea, Boeing will convert all planes to freighters and just keep squeezing people in like Tokyo metro during rush hour. And just to add to the fun, Russians did explored that concept where you drop your own bags in the plane. It's called the Il-86.:D Now back to the topic, I would say they just simply want to avoid the liabilities of misconnects. |
There are two aspects of this change that are irritating to me.
I booked an award trip to Asia using BA Avios for travel in a few weeks. AA-CX-CX. It is a three segment trip, but all three segments were not available at the time of original booking so they were booked one-at-a-time as they became available. Since BA charges Avios by segment now, it wasn't a problem. So I have three PNRs because that was the only way to book it, which wasn't an issue under the prior rules. I am now being penalized due to the lack of availability of award space. Secondly, the rules in place at the time all segments were booked was that they would check the bags through. AFTER booking, they are changing the rules retroactively. That's slimy. I checked-in for a separate revenue ticket on AA last week and asked if AA would still check my bags through to CX on a separate PNR. Nope. Was told the system will no longer allow them to do this and it cannot be overridden. Great. |
Has anyone had experience of what happens if you have multiple tickets from multiple carriers on one PNR from an OTA? It would be a nuisance and not really what you or the airline want you to do but, if it works, it would serve them right!
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Originally Posted by Always Flyin
(Post 26875928)
I checked-in for a separate revenue ticket on AA last week and asked if AA would still check my bags through to CX on a separate PNR. Nope. Was told the system will no longer allow them to do this and it cannot be overridden.
Great. http://www.ausbt.com.au/oneworld-air...ecting-flights "American Airlines is not changing anything at this time, and we will continue to thru-check bags on multiple PNRs with Oneworld carriers" says Casey Norton, AA's Director of Corporate Communications, in what will be welcome news for many frequent flyers to the USA. |
I'll let you know on Friday when I check-in with AA.
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Originally Posted by Always Flyin
(Post 26878390)
I'll let you know on Friday when I check-in with AA.
At least Cx will still do Seperate pnr's and Cx family of flights |
At check-in with AA, my bag was checked all the way through to BKK.
Evan though three different PNRs, AA gave me the domestic segment boarding pass AND the LAX-HKG boarding pass (even surprised the agent when it printed). When I arrived at the CX gate at LAX, they also gave me the connecting boarding pass from HKG-BKK. |
Uh oh. Good thing I checked into the forum. I booked my JFK-LHR-JFK ticket on AA knowing I'd be spending 3 weeks traveling through the EU. I always make LHR my connecting city as I have some family there so I pop for a visit when traveling. Anyway, I will be flying PRG-LHR on BA into T3 and then the AA LHR-JFK is scheduled to depart 2 hrs after I land also out of T3. I had always been able to check bags through before so the 2 hr connection seemed fine since it was all in the same terminal.
But now...I should probably try to change my AA flight to a later one? Because I'll need to pick up my bags and then check them again? Ugh. I'm not even sure if I can do same day flight change since I booked the AA flight through Chase Ultimate rewards using points and they are technically a travel agent, right? |
Has anyone else been able to check bags through or is this a hard rule now? I spoke to a BA and AA agents and both said bags would be checked through but I'm really just worried with a 2 hour connection at T3 at LHR.
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BA definitely won't. They tried to even avoid checking through baggage on a BA-BA connection if it had a separate PNR, so a different airline is out of the question.
AA's policy remains the same as before the change, so AA will check through to BA. |
So we have the situation that we are being actively pushed away from OW. Due to their interlining with AA, Lufthansa will check my bag MUC-(LH)-LHR-(AA)-JFK but BA will not. Both with 2 PNR's. Sad day for OW.
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Originally Posted by Tafflyer
(Post 26946494)
So we have the situation that we are being actively pushed away from OW. Due to their interlining with AA, Lufthansa will check my bag MUC-(LH)-LHR-(AA)-JFK but BA will not. Both with 2 PNR's. Sad day for OW.
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Originally Posted by Dave Noble
(Post 26946534)
You are not being pushed away from OW, just being encouraged to make a through booking when wanting the benefits of a through booking
The marketing of OneWorld wants you to believe that staying on-alliance is advantageous, when in this case the reverse is true. It is IMHO the removal of yet another standard feature of full-service carriers in their misguided attempt to descend to the service levels of LCC's. |
Originally Posted by stargold
(Post 26939962)
BA definitely won't. They tried to even avoid checking through baggage on a BA-BA connection if it had a separate PNR, so a different airline is out of the question.
AA's policy remains the same as before the change, so AA will check through to BA. Today when I checked in, I told the desk agent about the tickets and that the bag should be checked all the way through to JFK. She found the note the other agent left and all was well. She even printed out my LHR/JFK boarding pass. She did say that the system hadn't merged the ticket but the note on it was fine. So the process is totally possible even on separate tickets still - they just don't want to anymore. I am very disappointed in this new policy and while it won't make much of a difference, I'll be writing to One World and BA to express my disappointment. But thank goodness for understanding agents!! |
We just flew BNE-ADL-DOH-CPH on QF and QR, separate tickets (BNE-ADL in Y, ADL-DOH-CPH in C).
I asked Qantas premium check-in to check the bags all the way to CPH, and she was a bit confused as they were different PNR's. She mentioned first airline being responsible etc. etc. and had to go and ask a supervisor. She came back and said that they'd do an exception for us and check them through to CPH. We had a third PNR for CPH-HEL but I didn't want to push too much :) Getting interlined checked baggage has never worked for us with AY despite all being Oneworld flights. Funny thing happened with SQ a few years ago. We were flying NRT-LAX (C) and check-in asked if we had any connections from LAX. She was happy to interline our luggage to DFW on AA -- but US is a bit different as there's no proper transit and you need to take a look at your luggage anyway. |
Would anyone do a QF25 (SYD-HND 0530) > JL6 (NRT-JFK 1050) connection across tickets with this new interline issue?
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Originally Posted by Himeno
(Post 26980133)
Would anyone do a QF25 (SYD-HND 0530) > JL6 (NRT-JFK 1050) connection across tickets with this new interline issue?
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Originally Posted by checkerboard
(Post 26980529)
With the HND/NRT airport change, I'm not sure the new policy changes much of anything...
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The bigger problem I see with all this now is when you are at an international query that doesn't require you to pick up your luggage and recheck as well as the flight protection issues that arise is having to clear customs and pay duty on items twice or have greater restrictions at a connection airport vs your destination airport.
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If I am with hand luggage only, does OW airlines still issue onward boarding pass on two separate ticket? I am flying BA to LHR T3 and connects MH at T4. Wonder if BA can issue me the MH boarding pass at check in? If not, could I get it at the transfer desk at T3 (but I don't think there is any MH staffed transfer desk at T3)
There is no way I can find any info on Heathrow, oneworld, BA and MH website. |
Originally Posted by swm61230
(Post 26988942)
The bigger problem I see with all this now is when you are at an international query that doesn't require you to pick up your luggage and recheck as well as the flight protection issues that arise is having to clear customs and pay duty on items twice or have greater restrictions at a connection airport vs your destination airport.
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Originally Posted by hwoo
(Post 26990969)
If I am with hand luggage only, does OW airlines still issue onward boarding pass on two separate ticket? I am flying BA to LHR T3 and connects MH at T4. Wonder if BA can issue me the MH boarding pass at check in?
Can you not check-in online for the MH flight, perhaps with the app, or printing a boarding pass from a PC before you board the BA flight? |
I have two separate PNRs of HKG-MAD (CX stock ticket) and MAD-GRX (IB stock).
Based on new oneworld policy, I need to pick up and re-check my bag at MAD. That's not comfortable, but I can accept it. My concern is about misconnect. I have 3 hours layover at MAD but HKG-MAD flight delayed so bad (over 3 hours) three times only in July. What happens if my flight delays and fail to catch MAD-GRX flight? My MAD-GRX will be canceled as no-show or Iberia change my light to later one? I also know about global support. What can they offer me? https://www.oneworld.com/airports-de...global-support |
Originally Posted by LandMiler
(Post 26993781)
I have two separate PNRs of HKG-MAD (CX stock ticket) and MAD-GRX (IB stock).
Based on new oneworld policy, I need to pick up and re-check my bag at MAD My concern is about misconnect. What happens if my flight delays and fail to catch MAD-GRX flight? My MAD-GRX will be canceled as no-show or Iberia change my light to later one? I also know about global support. What can they offer me? Sorry. :( |
Originally Posted by JAXBA
(Post 26997689)
Technically, you'll be on your own, and at the mercy of IB to allow any rebooking.
Basically, nothing. You won't be registered as being through checked - connecting from one partner to another. Global Support only monitor, and support, actual ticketed connections. Sorry. :( All I can do is just pray for mercy of IB with many flights between MAD-GRX and on-time operation of CX. I hope MAD allows Sapphire holder to use fast-track immigration. |
One World at LHR
One World is spread over T3, T4 and T5 at Heathrow. I'm flying out of LHR on MH (from T4) next month, but will have to connect on a different ticket (my plans are being finalized) most likely from AMS. Given that KLM use T4 I'd choose them to make my connection easier. Previously I'd have used BA. It really isn't a well thought out Alliance any more....
Or perhaps this is just a move to ameliorate the problems of expanding Heathrow. Given BA's dominance, and One World's reluctance to help travellers make connections, perhaps people will start using airports which are hubs of Star Alliance and/or Sky Team to make their connections in Europe. LH and its subsidiaries are the obvious beneficiaries. |
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