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-   -   Another DONEx originating CPT query (https://www.flyertalk.com/forum/oneworld/1726196-another-donex-originating-cpt-query.html)

danger Jul 6, 2016 7:34 am


Originally Posted by 747-444 (Post 26877128)
HUGE PROGRESS:

New Mate has come ROARING back.

He called to say that they've got people from fares in Sydney, One World, Hobart and Auckland working on this. New Mate said that because so many people touched it - it became a REAL mess. He then said to his supervisor STOP wasting Mr. 747-444s time. He knows the rules better than we do and we should be asking him for lessons. After reading the rules repeatedly they have said all is OK and they've accepted the base fares which are LOW.

They said they are going to now have to find a way to ticket it. Their system is just not computing it so they need to fix the system.

New Mate is going on holiday until Sunday and he will call me back then if they've got confirmation from One World and fares how they can issue it.

New Mate said the average consultant books 1 every 6 months and mostly from Aus.

I feel this is a pyrrhic victory. The reality of having to get to Mozambique is now dawning on me and after how I kept hammering at Qantas I feel I am kinda obligated to turn up now.

Thank God you've got Skype!

I hope you're on the verge of something good.

Perhaps now may be a good time to cut out the last few posts in this thread and start a new thread which will hopefully have some good news soon.

Personally, I've made contact with three different travel agents in Mozambique and all say they are able to ticket a xONEx. I've given them a draft itinerary so we'll see.

747-444 Jul 6, 2016 8:17 am


Originally Posted by danger (Post 26877268)
Thank God you've got Skype!

I hope you're on the verge of something good.

Perhaps now may be a good time to cut out the last few posts in this thread and start a new thread which will hopefully have some good news soon.

Personally, I've made contact with three different travel agents in Mozambique and all say they are able to ticket a xONEx. I've given them a draft itinerary so we'll see.

Thanks danger.
Please keep me posted. I prefer to book through airlines because I ultimately change a lot of dates and times and if I call QF I get to the front of the queue due to my status.

Dr. HFH Jul 6, 2016 10:19 am

Thanks, 747-444. i'm actually ready to construct an itinerary because I want to fly in mid-August.

FWIW, QR appears to have a city ticket office in Maputo and I have the number; but they don't answer the phone. No answer from QR when I asked on FB for an email address for Maputo office.

Gardyloo Jul 6, 2016 1:30 pm

New thread created
 

Originally Posted by danger (Post 26877268)
Perhaps now may be a good time to cut out the last few posts in this thread and start a new thread which will hopefully have some good news soon.

This is an excellent idea and I have created a new thread, http://www.flyertalk.com/forum/onewo...periences.html - which I'm going to make "sticky" - to cover this and other situations involving the booking and ticketing of various Oneworld products.

I'm not going to move posts from this thread to the new one so as to keep some sort of continuity; however for ease of access by others it would be helpful if you could reference posts in this thread to those in the new one. I'll also keep this thread open until a reasonable "transition" period has elapsed, then I'll close it.

Gardyloo
Oneworld moderator

pbd456 Jul 7, 2016 11:02 am


Originally Posted by danger (Post 26877268)
Thank God you've got Skype!

I hope you're on the verge of something good.

Perhaps now may be a good time to cut out the last few posts in this thread and start a new thread which will hopefully have some good news soon.

Personally, I've made contact with three different travel agents in Mozambique and all say they are able to ticket a xONEx. I've given them a draft itinerary so we'll see.

cool. i want to book some DONE4 or DONE5 ex MPM. would be cool to know more? i contact one agency via facebook but no reply...

ajnaro Jul 7, 2016 11:39 am

The other day I was talking to one of the US AA atw desk agents whom I know from previous interactions. She told me that the credit card address restriction has been dropped and that their desk is now able to book atw fares from any starting point at the published rate by simply converting to USD without regard to the fare from a US origin. I haven't actually had a chance to try it yet, but the agent was absolutely categorical in stating that there is no more restriction as to credit card address and country of origin of an atw ticket. Anyone who has an itinerary ready could try it out.

pbd456 Jul 7, 2016 6:16 pm

what is aa rtw phone number? going to test out..

ajnaro Jul 7, 2016 6:25 pm


Originally Posted by pbd456 (Post 26885260)
what is aa rtw phone number? going to test out..

1-800-247-3247 AA RTW desk. This is not classified information. Not even Hillary would get into trouble for using it on a private system.

Dr. HFH Jul 7, 2016 7:59 pm

But you still have to get the ticket issued in the country where your itin starts, so for MPM, that would be Mozambique.

danger Jul 7, 2016 8:27 pm


Originally Posted by pbd456 (Post 26883347)
cool. i want to book some DONE4 or DONE5 ex MPM. would be cool to know more? i contact one agency via facebook but no reply...

The three agents I'm in contact with have said they will be in touch. The first of these, whom I contacted almost three weeks ago, I'm doubtful will produce anything. The other two sound more encouraging.

If and when I get something I'll post again.

ajnaro Jul 8, 2016 3:02 pm


Originally Posted by Dr. HFH (Post 26885558)
But you still have to get the ticket issued in the country where your itin starts, so for MPM, that would be Mozambique.

I specifically asked about that and was told that the AA desk could issue the ticket. As I stated, I have not actually tested the information yet.

thois Jul 8, 2016 8:57 pm


Originally Posted by ajnaro (Post 26889649)
I specifically asked about that and was told that the AA desk could issue the ticket. As I stated, I have not actually tested the information yet.

Yeah, the credit card restriction was removed some weeks ago. I got also tip about it from an excellent AA RTW desk agent, who remembered my previous booking, when I contacted about other matter.

Not all of the RTW desk staff were aware of the credit card rule change, but just ask to price reservation in US dollars, it should be then possible to pay it with US desk.

I already started the booking process beginning of the last week, because of the fine tuning of the itinerary and holidays in US, the purchasing process took long time.

I finally got my exMPM DONE5 booking for next year paid and ticketed yesterday. I paid with AA platinum desk, with no questions asked, when the reservation was already in the system as rated. The base fare was 185,350.00MZN that they converted to 2,921.00USD.

However, taxes and carrier imposed charges were quite high because of my routing. I needed to use BA flights because the rule sheet doesn't allow flights segments between Middle East and Europe when the ticket originates from Africa and utilizes backtracking to Africa. Taxes were 479.37USD, YQ and YR were 1,253.10USD, so the total price was 4,653.57USD.

At least one AA RTW desk agent was aware of cheapest starting points for DONEx and instantly knew why I wanted to have an exMPM fare. I would guess that the cheap exMPM xONEx fares will not exist very long time now when it is easy to get those.

aaupgrade Jul 9, 2016 8:19 am

Does anyone have experience starting a xONEn ex-MPM?

The reason I ask is that I'm curious about the visa requirements. The details on the Mozambique embassy web site here in Washington DC is not as detailed as I would have hoped.

Their web site does mention a transit visa, but no details and nothing specific to a transit visa on their visa application form. It appears that the price of the visa for a US citizen is $160 USD and must be obtained in advance. It does not provide information on how far in advance you can apply for your visa.

If anyone has experience with this, your insights it would be greatly appreciated.

FWIW, I also checked the Destinations | Africa forum but found little helpful info. Only two threads had info within the past year, and most of that was from UK folks.

rollthere Jul 9, 2016 10:33 am


Originally Posted by thois (Post 26890848)
However, taxes and carrier imposed charges were quite high because of my routing. I needed to use BA flights because the rule sheet doesn't allow flights segments between Middle East and Europe when the ticket originates from Africa and utilizes backtracking to Africa. Taxes were 479.37USD, YQ and YR were 1,253.10USD, so the total price was 4,653.57USD.

Thanks a lot for sharing. May I ask your routing that required the BA flights as it sounds like I'm doing something similar? Also, do you know are the high YQ charges imposed on all BA/IB flights or just BA?

thois Jul 9, 2016 8:52 pm


Originally Posted by rollthere (Post 26892721)
Thanks a lot for sharing. May I ask your routing that required the BA flights as it sounds like I'm doing something similar? Also, do you know are the high YQ charges imposed on all BA/IB flights or just BA?

My routing is MPM-xDOH-ORD-MBJ-LAX-LIM-SCL-IPC-SCL-xJFK-HKG-KTM-KUL-ICN-HEL-xLHR-NBO.

I would liked to have routed the ticket from HEL to NBO via DOH, but the rules don't allow flights between Europe and Middle-East when the itinerary utilizes backtracking in Europe/Middle-East. So I needed to use BA flight LHR-NBO.

In addition, QR flight DOH-ORD have higher carrier imposed surcharges, but I can't had routed it from DOH to ORD via Europe, because I needed to use backtracking and I wan't stop at HEL later on the trip. Also it seems that stop at KUL causes higher taxes and surcharges than many other Asian cities.

I haven't tested pricing lot of IB flights, but at least all BA/IB flights that I tried pricing with have caused high YR/YQ surcharges.


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