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-   -   Using other oneworld check in desks (https://www.flyertalk.com/forum/oneworld/1454284-using-other-oneworld-check-desks.html)

Howard Long Apr 1, 2013 5:33 am

Using other oneworld check in desks
 
Is this possible? I am led to believe a perk of BA Gold (OW Emerald) is that I can use other oneworld Airlines' check in facilities.

So I am at HKG early from a connecting flight that was on another non-OW carrier. I go to BA check in for my BA F flight to LHR, but I am too early and it is closed, no one's there, so I tried QF and CX and neither would check me in for my BA flight.

I guess the way this should be interpreted is that you can use other carriers' F check-ins only if you are actually flying with them?

Cheers, Howard

Unterwegs Apr 1, 2013 5:42 am

Correct. You need to check in with the operating carrier. In that case you can use their premium counters with the correct OW status.

moa999 Apr 1, 2013 6:00 am

You generally always need to checking with the airline operating (ie metal) your flight.
A codeshare or your FF program has nothing to do with it,

Howard Long Apr 1, 2013 8:09 am

Ok, I guess it's the way I interpreted the perk was wrong. Can't say it surprises me, their computer systems were never going to be that joined up. Slurped a coffee for half an hour and returned, but no F/bizcheck in open, only economy/wt+. Lined up with the hoi polloi for five mins, then it finally opened.

Cheers, Howard

JohnAx Apr 1, 2013 9:56 am


Originally Posted by Howard Long (Post 20516448)
Ok, I guess it's the way I interpreted the perk was wrong. Can't say it surprises me, their computer systems were never going to be that joined up. Slurped a coffee for half an hour and returned, but no F/bizcheck in open, only economy/wt+. Lined up with the hoi polloi for five mins, then it finally opened.

Cheers, Howard

But wouldn't it be a brilliant business decision to emphasize ONEWORLD/(operating carrier) at the check-in counter and indeed welcome all members? Especially if they were co-located the airlines could manage to save big bucks on staffing by each airline not having to staff for its peak check-in period and then have staff standing around waiting for the next.

Meanwhile I'm still waiting for BA to issue IB boarding passes at Heathrow. Admission: got >one< once. For a party of >three<. No one could flog the other two out of the machines, and eventually a supervisor explained that stupid colonists should in no way expect to get an IB boarding pass at a counter at LHR sporting a big "British/Iberia" sign.

Himeno Apr 2, 2013 7:20 am

I wish that the operating carrier would issue a boarding pass at an airport the flight doesn't touch...

Last year, I had a ICN-HKG-SIN-MEL. ICN-SIN on CX, SIN-MEL on QF. CX checked bags to MEL and issued 2 boarding passes, couldn't issue QF pass. I went to QF transfer desk in HKG. They wouldn't issue a pass for the QF flight.


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