Marked difference in F Lounge treatment
 

Am OWE and over the past fortnight have flown to Hong Kong, London and Shanghai flying Qantas business and lastly Dragonair.

The difference between treatment at the BA F lounge in Qantas and Cathay in HKG and Aust is amazing. In the latter cases the lounge agent and staff couldn't do enough to welcome and assist my wife and I with our 4 year old and 10 month old. This includes both QF and CX F lounges where u was on Dragon and the rest of the family on QF to Australia.

BA at T3 LHR was a different matter. 4 year old was considered a guest and as I am only permitted 1 guest had to use the business lounge or leave the spouse or 4 year old outside.

I my opinion this is extremely poor form. The whole family are seasoned travellers and wife and son OWS so it's not as if he would run a muck.

Simply told once over 2 children are considered a guest by BA.

That's my rant. Anyone experienced same?

Have never experienced this (I don't have children); but this phenomenon has been reported and discussed on FT in the past. Perhaps on the BA board?

BA generally applies the lounge rules strictly.
See recent reports in this forum:
http://www.flyertalk.com/forum/onewo...unt-guest.html
and discusssions in the BA forum:
http://www.flyertalk.com/forum/briti...ht=child+guest
http://www.flyertalk.com/forum/briti...ht=child+guest
http://www.flyertalk.com/forum/briti...-children.html
http://www.flyertalk.com/forum/briti...old-child.html

BA's strict access policy may have been driven by previous occurrences where a prefectly placid and sleeping toddler awakes and turns into a monster when safely in the lounge. I do think, however, that the dragons that control BA lounge access were, in a past life, employed as insurance loss assessors and only knew one word - "no".

But surely, the one airline to have Lounge Dragons would be Dragonair - n'est ce pas?

:cool: