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Desktop timetable won't launch - anybody else?

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Desktop timetable won't launch - anybody else?

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Old Jun 27, 2010 | 10:34 am
  #1  
Gardyloo
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Join Date: Feb 2002
Location: SEA
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Desktop timetable won't launch - anybody else?
As of today, my desktop oneworld timetable (the Innovata one) gives me a "range check error" when I try to open it. I updated it, then re-downloaded the application, but no change.

I then tried to use the "contact us" tool at oneworld.com, but that only loops to the FAQ page where this trouble is not addressed.

Anyone else experiencing this trouble?
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Old Jun 27, 2010 | 1:47 pm
  #2  
jbalmuth
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Join Date: Oct 2004
Location: NYC
Programs: AS Platinum, AA Gold, Hyatt Globalist
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Mine is working OK.

[Windows 7 Home Premium, IE 8.0.7, OW Timetable Version 4.0.2.50, Date range: 6/21/2010 - 5/23/2011]
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Old Jun 30, 2010 | 1:37 am
  #3  
Cheetah_SA
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Join Date: Mar 2004
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Mine's working fine. Have just updated the data when prompted and still all is well.
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Old Jun 30, 2010 | 3:43 am
  #4  
Himeno
 
Join Date: Jul 2007
Programs: QFF
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Originally Posted by Cheetah_SA
Mine's working fine. Have just updated the data when prompted and still all is well.
Same here. Opened, auto-updated. Open now without issue.
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Old Jun 30, 2010 | 8:19 am
  #5  
Gardyloo
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After two removal/reboot/restore/reboot attempts mine still wouldn't launch. I contacted Innovata and asked what's going on; to their credit they were very responsive but had no answers.

I turned off the computer overnight, and the next morning the program launched and behaved normally. Transient gremlin, but I'm glad to have it back.
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Old Jul 1, 2010 | 10:38 pm
  #6  
RTW4
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Join Date: Feb 2002
Location: Agoura Hills, CA USA
Posts: 2,683
Mine launched normally today... but did NOT yesterday... glad to have it back
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