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-   -   PD505 Difficulties (https://www.flyertalk.com/forum/northwest-worldperks/73278-pd505-difficulties.html)

TimCLE Aug 27, 2002 6:23 pm
PD505 Difficulties
 
Received a $35 coupon for use on NW (PD505) after a 4 hour delay and ultimate cancellation. I have a use for it - and am meeting all the terms and conditions - but for some reason NWA.com will not accept the darn thing. Reference code for domestic travel is PD505, and per the instructions, I entered the certificate number without the first digit. Any ideas?

IndustrialPatent Aug 27, 2002 6:50 pm
Try entering it with all the digits http://www.flyertalk.com/forum/smile.gif.

TimCLE Aug 27, 2002 7:32 pm
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by IndustrialPatent:
Try entering it with all the digits http://www.flyertalk.com/forum/smile.gif.</font>
Tried that trick too. Tried removing the 012 also...

Kwaj girl Aug 27, 2002 7:37 pm
There may be a single digit to the far right of the number series; this is known as the "check digit". Be sure you have included that one, too.

Jano Aug 27, 2002 9:04 pm
I think there should be 14 digits total including the leading "012".

santo Aug 28, 2002 11:38 am
TimCLE:
Give a call to nwa.com support services at 1-800-692-6955/6961

ILTE_Miles Aug 28, 2002 6:39 pm
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Jano:
I think there should be 14 digits total including the leading "012". </font>
I believe you're correct.


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