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Originally Posted by Jano
(Post 7886962)
Sue-Mi
welcome to FT! I suggest you write a letter to NWA, where you explain your case, ask them to waive the fees paid when miles are redeposited. You might want to enclose all supporting documentation. Per http://www.nwa.com/plan/comm12.html send the letter to Northwest Airlines Customer Care PO Box 1908 Minot, ND 58702 Phone: 701-420-6282 Fax: 651-367-8459 I have to believe that if NWA can do Active Military WorldPerks® Elite Extension then they can favorably respond to your request. |
Originally Posted by Sue-Mi
(Post 7886968)
Thanks NWAFA!
I really don't see the need for getting lambasted! I guess some people have a feeling of entitlement, hmmm... again that would be our troops fighting for our freedom! Imagine that. Good for you. I'm glad that there are people that have appreciation for what our soldiers are doing. REGARDLESS of political thoughts on the issue. Support Our Troups |
Originally Posted by Sue-Mi
(Post 7886901)
For me to do this my out of pocket expense would be $140.00, because I had to pay the $10.00 fee for each ticket when I booked and would have to pay it again when I re-booked.
Apparently some people (NWA) are unpatriotic and have little or no value for our soldiers that are in harms way fighting for OUR freedom and making great scarifies themselves, not to mention their families! |
OP: whether it is freedom your husband is fighting for, well, that in itself is a debatable subject. I wouldn't play that card. Invoking patriotism, or emergencies does not and should not always, in my opinion, bend the rules. The bottom line is, whenever booking a flight well in advance you should be aware that unforeseen circumstances may preclude it. You accept that risk by accepting the terms and conditions. I'm glad NW worked with you on this and that you were eventually able to work it out (yey, NW!^ ), but I don't think that your that your particular situation entitled you to this. I believe that your initial disappointment with NW was unfounded.
In the end, it's good news and that's what matters.:) |
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