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Missing UG's as a Plat - second & third time in 2 years!
I'm on my second full year as a Plat & I've got 2 trips planned for next week.
April 8-10/11 - DCA-DTW-SFO-(redeye on 4/10)DTW-DCA April 12 - DCA-MSP-DEN with an April 16 return DEN-MSP-DTW-DCA Last year, I flew about 50 upgradeable segments & only 1 was in coach for MSP-SEA. This week, I've missed two advance upgrades - oddly, both are DCA flights (which I've never missed upgrades on, even as a Gold & Silver the past 3 years before). I didn't get UG'd on my DTW-DCA flight (a Wednesday 6:36AM flight - showing P5 F3) or my DCA-MSP (a Thursday 8:45AM flight - showing P2 F2) flight. Neither flight's remotely close to being over & both are on paid fares. I'm not so worried about the DTW flight, but I really wanted to be in F on the MSP flight. Such is life...I'm just suprised the advance UG's didnt' go through on these routes... |
Originally Posted by bhatnasx
(Post 7538584)
I'm on my second full year as a Plat & I've got 2 trips planned for next week.
April 8-10/11 - DCA-DTW-SFO-(redeye on 4/10)DTW-DCA April 12 - DCA-MSP-DEN with an April 16 return DEN-MSP-DTW-DCA Last year, I flew about 50 upgradeable segments & only 1 was in coach for MSP-SEA. This week, I've missed two advance upgrades - oddly, both are DCA flights (which I've never missed upgrades on, even as a Gold & Silver the past 3 years before). I didn't get UG'd on my DTW-DCA flight (a Wednesday 6:36AM flight - showing P5 F3) or my DCA-MSP (a Thursday 8:45AM flight - showing P2 F2) flight. Neither flight's remotely close to being over & both are on paid fares. I'm not so worried about the DTW flight, but I really wanted to be in F on the MSP flight. Such is life...I'm just suprised the advance UG's didnt' go through on these routes... I don't much care about upgrades MSN-MSP or MSN-DTW (or vice-versa), but I like having them on the long segments. Oh well. |
The flights haven't occurred yet, have they?
Sit tight. NW has been playing with load managements a lot lately and upgrades have been coming later than usual. I do think the thread is a bit premature. ;) |
I've already been in coach twice this year, LGA-DTW and LAS-DTW. That's double my entire total (1) for last year.
Interesting that both occurred after March 1st, when common wisdom says, "upgrades will be easier." |
Count your blessings, one for five so far this year! Yes, as Plat. Tickets bought well ahead of time, OLCI 24 hour mark. I think capacities are up this year.
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Originally Posted by SchmutzigMSP
(Post 7538634)
The flights haven't occurred yet, have they?
Sit tight. NW has been playing with load managements a lot lately and upgrades have been coming later than usual. I do think the thread is a bit premature. ;) |
Originally Posted by RichMSN
(Post 7538669)
Well, P0Y0 means I'm SOL unless someone doesn't show up or changes flights.
Yes, you will probably ride in the back. Bring a pillow. |
Originally Posted by RichMSN
(Post 7538669)
Well, P0Y0 means I'm SOL unless someone doesn't show up or changes flights.
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Originally Posted by RichMSN
(Post 7538669)
Well, P0Y0 means I'm SOL unless someone doesn't show up or changes flights.
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Those DCA-DTW flights are really tough. I have only gotten upgraded on three as a Gold in the last year or so. (At least 15 flights). Success on a Saturday afternoon, a Wednesday afternoon, and one really random upgrade on a Friday night. According to the Worldclub, my worst waitlist position was 49th as a Gold on a K fare on a day with a lot of cancellations.
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Originally Posted by SchmutzigMSP
(Post 7538634)
The flights haven't occurred yet, have they?
Sit tight. NW has been playing with load managements a lot lately and upgrades have been coming later than usual. I do think the thread is a bit premature. ;) |
Originally Posted by humanoid94
(Post 7539240)
Those DCA-DTW flights are really tough. I have only gotten upgraded on three as a Gold in the last year or so. (At least 15 flights). Success on a Saturday afternoon, a Wednesday afternoon, and one really random upgrade on a Friday night. According to the Worldclub, my worst waitlist position was 49th as a Gold on a K fare on a day with a lot of cancellations.
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The last 2 months have been unusual in that 25 -30% of my flights have ot been upgraded until the gate or worse. I'v been in coach 3 times in the last 2 months. That's 3 times more than all of last year.
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i too have been noticing a lot of missed UG's lately...only 7 for 11 this year...and before this, i've only missed 2 in the last 3 years combined!! what is going on? can it really be that many people are flocking to NW metal on paid F??
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Originally Posted by Wiley
(Post 7541976)
i too have been noticing a lot of missed UG's lately...only 7 for 11 this year...and before this, i've only missed 2 in the last 3 years combined!! what is going on? can it really be that many people are flocking to NW metal on paid F??
Fewer scheduled flights More cancellations - I 've already had flights cancelled due to "pilot called in sick," to pilots simply walking off the plane with no explanation given. Greater number of Platinum Elites |
I missed my first upgrade in two years last month on MSP-SEA Friday night. Normally that route hasn't been a problem for me. In any case, I had my exit row pre-selected so all was well.
I wonder if this is in part due to higher load factors? Haven't the load factors on NW been on a fairly steady increase? And haven't they been slightly reducing the frequency or volume of available seats? That'd be my guess. If someone wants to be a research hero, they'd go look up the load factors and prove me wrong. ;) |
Your experience seems unusual to me. I missed 8 of 43 upgradeable segments as plat last year, and 3 of those were MSP-DCA or DCA-MSP. Other than LAX, it's the airport I have the worst upgrade track record with.
I attribute the low upgrade rate to the presence of two (one?) air marshall on every flight, reducing F inventory. Not sure if that is true any more. I also do a poor job flying in off peak hours. I still prefer to fly coach into DCA vs F to IAD or BWI. It may be my favorite airport, due to convenient location, small size, presence of WC, ease of access to rental car lot.... many things keep me chosing it over the others. BWI's stock was rising, but the ice storm a couple weeks ago brought the karma score down a notch. |
Originally Posted by Wiley
(Post 7541976)
i too have been noticing a lot of missed UG's lately...only 7 for 11 this year...and before this, i've only missed 2 in the last 3 years combined!! what is going on? can it really be that many people are flocking to NW metal on paid F??
One time I inquired, I was 59 in line. Yikes! I've heard them tell people, "there are still 19 PE who are on the wait list" |
bhatnasx ... remember my words of wisdom ;)
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Originally Posted by thezipper
(Post 7543897)
bhatnasx ... remember my words of wisdom ;)
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Originally Posted by SchmutzigMSP
(Post 7543219)
I missed my first upgrade in two years last month on MSP-SEA Friday night. Normally that route hasn't been a problem for me. In any case, I had my exit row pre-selected so all was well.
If I flew past MSP or DTW more often (rather than ending trips in either), I'd reconsider. But SEA base is not easy on NW, just as someone else mentioned with LAX. |
Originally Posted by Seattlenerd
(Post 7546808)
One reason I abandoned NW as a regular carrier in 2006 (aside from the labor uncertainty) was that I'm based in Seattle, and getting any upgrades SEA-MSP or MSP-SEA was very difficult unless I flew off hours.
I do wonder what your upgrade percentage is now that you've switched airlines. Presumably upgrades are tough at peak times on any airline, no? |
I often fly on weekends and take red-eye flights back from the West Coast - and as a PE, I always get upgraded, although some of the upgrades come at the gate. Only market that has been really tough for me is DTW-IAH and back.
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Originally Posted by SchmutzigMSP
(Post 7547058)
I can certainly understand that. And most of my MSP/SEA flights I try to fly off-hours whenever possible. The one I missed was the Friday 5pm-ish MSP-SEA flight, and it was PACKED.
I do wonder what your upgrade percentage is now that you've switched airlines. Presumably upgrades are tough at peak times on any airline, no? I still fly NW when I have to go to MSP specifically. But, for example, when I have to go to Cedar Rapids, IA, I'm more likely now to fly SEA-ORD on AS and drive, rather than fly SEA-MSP-CID on NW/Pinnacle. I almost always am upgraded on AS for any flights that are not transcons. On transcons, it's not as often since -- like MSP-SEA NW business-hour flights -- there's a lot of high-level frequent fliers on them. But on AS I don't have to make connections when I fly to BOS, MCO, EWR, DCA, DEN and other non-stop destinations that AS serves from SEA. That, in itself, is a benefit, even if the identical seats are exit row. Who knows? It may all change again in a year or two and I may fly NW more, depending on my travel patterns. |
Upgrades tanking fast...
>>>>>>Greater number of Platinum Elites...
I don't think it's that. In Jan/Feb of this year I was 12 for 12, all Friday/Sunday evening travel. In March and now April (flying at the same times) I'm 7 for 11 (64%) and since the MSP-MSN flight I'm sitting in the WorldClub waiting for is P0F0 the percentage since the new Elite year started March 1st could go down into the 50's by this evening. ALL of these non-upgraded flights never ran EUA, because they were already full of people with confirmed F seats (visible by looking at very full F seatmaps before EUA was scheduled to run); my late upgrades on earlier Jan/Feb happened on flights where F was actually empty and coach was heavaily sold. On my recent non-upgraded flights, plats have been frustratedly asking at the gate, and the 2 top plats would get the upgrades (except in the case of a JAX-MSP flight where the GA gave away the upgrades according to her whim). And this after 90+ % upgrades both as a Gold and previously as a Silver flying in the same relative timeframe over the past few years! In my experience it is not that there are more plats around (after March 1st there should have been fewer, on my flights), but that now it hasn't been the traditional plat/gold/silver upgraders who are getting into F. |
Originally Posted by thezipper
(Post 7543897)
bhatnasx ... remember my words of wisdom ;)
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Originally Posted by slippahs
(Post 7549192)
Oh mightly one, does thou care to share thou words of great honorable wisdom? ;)
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Come to the next 2% Club meeting later this month at the Marriott Gateway in Crystal City VA... I believe the date is 26 April ;) and all will be explained
Originally Posted by slippahs
(Post 7549192)
Oh mightly one, does thou care to share thou words of great honorable wisdom? ;)
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[QUOTE=SchmutzigMSP;7538634]Sit tight. NW has been playing with load managements a lot lately and upgrades have been coming later than usual. /QUOTE]
This seems to be true. I've missed 3 u/gs in 5 years as a Plat, almost all upgrades have occured within the 5 day mark. The last 4 however, have shown zeros across the board but I've gotten them at the gate. |
Originally Posted by thezipper
(Post 7549596)
Come to the next 2% Club meeting later this month at the Marriott Gateway in Crystal City VA... I believe the date is 26 April ;) and all will be explained
I'm afraid I can't just depart for a weekend. You'll have to give me a rain check. Dinner on me next time your in the islands? That tempting enough? |
Originally Posted by slippahs
(Post 7549779)
Is the date not April 28th? ;)
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Originally Posted by bhatnasx
(Post 7549878)
The 26th is the Freddies at Gateway - I'm sure there'll be some NW senior management present. The 28th is that "other" meeting...
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I have had better luck with bumps than ug's this year! Looking forward to another free ticket the hard way 1K platinum bonus x 25 missed UG's = free standard award ticket! YeeHa!
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Also, don't forget that oversold bumps trump all waitlisted Elites. It only takes one severe oversold flight to take all F seats in the remaining day. That's what happened to my last MSP-SEA flight and I chose to be bumped and sit in F of course.
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Originally Posted by ycc777
(Post 7552401)
Also, don't forget that oversold bumps trump all waitlisted Elites.
If they were in Y, got bumped, and rebooked to Y. An elite still in Y would beat out a bumpee in Y on the FC waitlist. (I think) :) |
Originally Posted by SchmutzigMSP
(Post 7552758)
Are you sure about that? AFAIK, only bumps that have specifically negotiated to be rebooked in F (or have been offered F by the GA) would trump any elites.
If they were in Y, got bumped, and rebooked to Y. An elite still in Y would beat out a bumpee in Y on the FC waitlist. (I think) :) |
I just found out that my travel agent was not adding the ticket number to the reservation record quite right. So NW wasn't trying to upgrade those reservations. Most of the time I was able to get the upgrade at the gate. Twice the gat agent came and got me out of my coach seat.
Hopefully, now that they are aware of the problem our corporate travel people will get it fixed. |
I've had about 20% (4 of 20) segments miss an UG as a plat this year. A couple were on tickets I didn't buy until the day before travel but the other two were MSP-MEM on B fares purchased more than a week out.
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The ironic thing is that after complaining about my woeful upgrade rate ex-DCA in this thread, I got EUA'ed for my Wednesday flight DCA-DTW for the first time in a year. ;)
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Originally Posted by Jaimito Cartero
(Post 7538946)
I had the same thing on one of my CO flights in January, and still got upgraded at the gate. What with no shows and such, I wouldn't count myself out until the wheels were retracted. :)
MSP-SMF, seat 7D 2000 free miles for me. Time to update the sig. |
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