cancellation of Norse flight
Apr 10, 2026 | 9:55 am
#1
Original Poster
Join Date: Apr 2026
Posts: 1
cancellation of Norse flight
My Norse flight was cancelled and they are offering to move it forward a day, but I'd like to postpone it instead, however I'm not sure if there will be any additional costs. It's not stated anywhere and there's no way to get information from the chatbot or via email with customer service.
I'd like to know if there are any additional costs if I don't choose the date proposed by Norse but another date.
I'd like to know if there are any additional costs if I don't choose the date proposed by Norse but another date.
Apr 11, 2026 | 2:27 pm
#2
Join Date: Nov 2010
Posts: 1,873
My Norse flight was cancelled and they are offering to move it forward a day, but I'd like to postpone it instead, however I'm not sure if there will be any additional costs. It's not stated anywhere and there's no way to get information from the chatbot or via email with customer service.
I'd like to know if there are any additional costs if I don't choose the date proposed by Norse but another date.
I'd like to know if there are any additional costs if I don't choose the date proposed by Norse but another date.
Apr 12, 2026 | 7:11 pm
#3
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,436
Ask them. You can otherwise get a full refund. Postpone till when? Most airlines will be flexible within a few days, but usually nothing beyond that
Apr 14, 2026 | 7:28 am
#4
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 13,928
Many airlines will accept invol rebooking (i.e. free rebooking) -7/+30 days from original travel date. Idk if this applies to Norse; no experience, but I suggest to try it by contacting Norse customer service.
Apr 16, 2026 | 11:51 am
#5
Join Date: Oct 2007
Location: Los Angeles
Programs: AA
Posts: 6
Hi. My r/t flights were cancelled yesterday like a lot of you. We were booked LAX-LGW-LAX. They are offering us to be rebooked from either JFK-LGW or MCO-LGW. I don't want to cancel because of the rate we paid. Is Norse responsible to get us to JFK or MCO? We did take out the insurance if that helps. Thanks
Apr 20, 2026 | 1:49 am
#6
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 52,709
You will have to check with your insurance what they will cover. Norse doesn't have to provide you with an alternative if they have cancelled well in advance and in compliance with UK261.
In general, Norse tries to skirt responsibility ... you get what you paid for ...
Norse ignoring EC261 and Duty of Care
Norse and EU261 - CEDR?
In general, Norse tries to skirt responsibility ... you get what you paid for ...
Norse ignoring EC261 and Duty of Care
Norse and EU261 - CEDR?
Apr 21, 2026 | 5:43 am
#7
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 13,928
Norse is not going to get you from LAX to JFK or MCO. If you accept a change of origin to JFK or MCO, it is on a voluntary basis and you have to arrange transport to/from JFK or MCO on your own. Otherwise, ask for a full refund and book with another carrier ex. LAX.