Finally found it: list of non-EC-credit-granting Enterprise locations

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Dec 15, 2011, 4:48 pm

jackal

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Finally found it: list of non-EC-credit-granting Enterprise locations

After a big back-and-forth with National customer care about the lack of transparency with which Enterprise locations don't grant Emerald Club credit, I was pointed the following direction:

Quote:

Please note a list of non-participating Enterprise Rent-A-Car brand locations is listed on our web site at www.nationalcar.com. Click on the "Emerald Club" icon, then click on " Emerald Club Program Rules"; that link will take you to "View Emerald Club® General Program Rules and Conditions".

Click on that link and a .pdf version of the Emerald Club program rules and condition will open. Scroll down to page three to point number four; listed you will find "Qualifying Rentals" and the next paragraph will state "Rental credits are not available at the following, non-participating Enterprise Rent-A-Car brand locations in the U.S. and Canada". This is where you will find a listing of locations that do not participate in the Emerald Club program.

Direct link here: https://www.nationalcar.com/national...ive-072911.pdf

Upon which I found this information:

Quote:

Rental credits are not available at the following, non-participating Enterprise RentA-Car brand locations in the U.S. and Canada: Anchorage Intl Arpt, Fairbanks Arpt,
Juneau Int’l Arpt; Dothan Houston County Arpt, Northwest Arkansas Regional Airport;
Arcata/Eureka Arpt, Sioux City Gateway Arpt; Boise Municipal Aprt, Fanning Falls Arpt;
Magic Valley Regional Arpt, Bloomington Normal Arpt; Greater Peoria Airport, Fort
Wayne Int’l Arpt; Wichita Arpt; Houghton County Arpt; Delta County Airport; Sawyer Int’l
Arpt; Bemidji Arpt; Billings Arpt; Bozeman Arpt; Great Falls Int’l Arpt; Helena Regional
Arpt; Glacier Int’l Airport; Missoula Int’l Arpt; Mark Andrews Int'l Airport; Minot Int’l Arpt;
Lee Bird Field ; Port Columbus Intl Arpt; Scranton Intl Arpt; Luis Munoz Marin Int’l; Arpt;
Rapid City Regional Arpt; Joe Foss Field; Corpus Christ Int'l Arpt; Salt Lake Int’l Arpt;
Roanoke Regional Arpt; Outgamie County Arpt; Austin Straubel Arpt; La Crosse
Municipal Arpt; Dane County Airport; General Mitchell Field; Central Wisconsin Arpt;
Rhinelander/Oneida Arpt; Yeager County Arpt; Greenbrier Valley Arpt; Jackson Hole
3Arpt; Lethbridge County Arpt; Kamloops Arpt, Kelowna Int’l Arpt; Nanaimo Arpt; North
Peace Regional Arpt; Prince George Arpt; Victoria Int’l Arpt; Thompson Municipal Arpt;
St. John’s Newfoundland Int’l Arpt; Dryden Regional Arpt; Sault Ste. Marie Arpt; Thunder
Bay Int’l Arpt; Windsor Int’l Arpt; Regina Int’l Arpt.

Hope this information helps someone.

Dec 15, 2011, 8:14 pm

drzoidberg

Join Date: May 2008

Posts: 4,396

good find! thanks jackal.

Dec 15, 2011, 8:40 pm

WhiteOut

Join Date: Oct 2011

Location: IND

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Posts: 189

Thanks! I just booked my first Enterprise car for National Credit today...had been told i could do it over a year ago but couldn't figure it out till i visited this forum!

Dec 16, 2011, 6:49 am

3Cforme

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Sorry to learn that jackal had trouble finding the list. There was a detailed FAQ with the ~May 1, 2011, press release that announced the earning of free day credits/elite qualifying credits at most U.S. + Canada Enterprise locations.

http://www.emeraldclubpromos.com/loyalty/

Yes, I am a T&Cs kind of guy. It helps avoid disappointment.

Dec 16, 2011, 8:40 am

peteropny

Moderator: GLBT Travelers & Hyatt Gold Passport

Join Date: Jan 2000

Location: CVG

Posts: 15,300

Quote:

Originally Posted by 3Cforme

http://www.emeraldclubpromos.com/loyalty/

And the list from that link (formatted a different way):

Quote:

Non-Participating Locations

UNITED STATES

Alaska: Anchorage International Airport

Alabama: Dothan Houston County Airport

Arkansas: Northwest Arkansas Regional Airport

California: Arcata/Eureka Airport

Idaho: Fanning Falls Airport, Magic Valley Regional Airport, Boise Municipal Airport

Iowa: Sioux City Gateway Airport

Illinois: Bloomington Normal Airport, Greater Peoria Airport

Indiana: Fort Wayne International Airport

Kansas: Wichita Airport

Michigan: Delta County Airport, Sawyer International Airport

Minnesota: Bemidji Airport

Montana: Billings Airport, Bozeman Airport, Great Falls International Airport, Helena Regional Airport, Glacier International Airport, Missoula International Airport

Nebraska: Lee Bird Field

North Dakota: Mark Andrews International Airport, Minot International Airport

Ohio: Port Columbus International Airport

Pennsylvania: Scranton International Airport

South Dakota: Rapid City Regional Airport, Joe Foss Field

Texas: Corpus Christ International Airport

Utah: Salt Lake International Airport

Virginia: Roanoke Regional Airport

Wisconsin: Outgamie County Airport, Austin Straubel Airport, La Crosse Municipal Airport, Dane County Airport, General Mitchell Field, Central Wisconsin Airport, Rhinelander/Oneida Airport

West Virginia: Yeager County Airport, Greenbrier Valley Airport

Wyoming: Jackson Hole Airport

CANADA

Alberta: Lethbridge County Airport

British Colombia: Kamloops Airport, Kelowna International Airport, Nanaimo Airport, North Peace Regional Airport, Prince George Airport, Victoria International Airport

Manitoba: Thompson Municipal Airport

Newfoundland: St. John's Newfoundland International Airport

Ontario: Dryden Regional Airport, Sault Ste. Marie Airport, Thunder Bay International Airport, Windsor International Airport

Saskatoon: Regina International Airport

Dec 16, 2011, 10:51 am

PhotoJim

Join Date: Aug 2009

Location: YQR

Programs: NEXUS; alas, no status anymore.

Posts: 1,181

Quote:

Originally Posted by peteropny

And the list from that link (formatted a different way):

Do they mean Saskatoon and Regina, in Saskatchewan:, or Saskatchewan: Regina?

Dec 16, 2011, 2:47 pm

peteropny

Moderator: GLBT Travelers & Hyatt Gold Passport

Join Date: Jan 2000

Location: CVG

Posts: 15,300

Quote:

Originally Posted by PhotoJim

Do they mean Saskatoon and Regina, in Saskatchewan:, or Saskatchewan: Regina?

No idea - I just cut & paste from the link provided

Dec 16, 2011, 3:12 pm

PhotoJim

Join Date: Aug 2009

Location: YQR

Programs: NEXUS; alas, no status anymore.

Posts: 1,181

Quote:

Originally Posted by peteropny

No idea - I just cut & paste from the link provided

Someone should teach them how to use Wikipedia.

In any event, to clarify for everyone else, Saskatoon is a city, as is Regina, in the province of Saskatchewan. Saying Regina, Saskatoon is sort of like saying San Francisco, Los Angeles.

Seems clear Regina/YQR's Enterprise location doesn't qualify, at least. The only question mark is Saskatoon (YXE).

Dec 17, 2011, 12:51 am

jackal

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Quote:

Originally Posted by 3Cforme

Hmm. Conflict in the lists. The list I found excludes FAI and JNU, whereas the list in that link doesn't. (Kinda doesn't matter, though, as there are no Enterprise locations--yet--in FAI or JNU.)

I didn't read any farther to see if there are other discrepancies.

I learned about the whole Enterprise-credit-earning thing here on FT. I actually never saw an official announcement from National (that I recall). I don't recall the list of exclusions being posted here before. Shows what you get when you trust FT for all of your travel information.

Last edited by jackal; May 16, 2013 at 10:04 am

Dec 17, 2011, 5:51 am

#10

InkUnderNails

Join Date: Feb 2008

Location: Nashville, TN

Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond

Posts: 8,043

It is not a well published feature. I had a local rental at Enterprise, showed them my EE card for the number, and they posted the rental. For folks that have local rentals, i.e. customers or corporate guests to shuttle around, this is a good benefit.

Dec 17, 2011, 10:23 pm

#11

jackal

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Original Poster

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Quote:

Originally Posted by InkUnderNails

You can actually add it in when you make your initial reservation with Enterprise. It's not obvious, but click the link that says "Loyalty Programs" under "Other Options" below the corporate number field on the main screen (direct link: https://www.enterprise.com/car_renta...orateSplash.do) and then click the "Emerald Club" tab.

Interestingly, this will also apply a discount based on the default Contract ID saved in your Emerald Club profile. (I have the default EC Contract ID saved in my EC profile, and I usually get about 5% off the base Enterprise rate.) Enterprise will also have all your information on file, which will speed up your rental process slightly (and IME reduce the hardness of the hard sell

Dec 18, 2011, 5:30 am

#12

3Cforme

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Quote:

Originally Posted by jackal

Enterprise will also have all your information on file, which will speed up your rental process slightly (and IME reduce the hardness of the hard sell

On that last point YMMV. I have had some very good and efficient Enterprise rentals, and I've had a couple where many of the stereotypical hard-sell elements have applied, including trying to charge a higher rate when they didn't have the car class I had reserved (as if that was the first car I'd ever rented!).

Still, I'm happy to be able to earn elite qual credit and free day credits at Enterprise, because Enterprise is in a lot of locations that National isn't.

Dec 18, 2011, 5:53 am

#13

3Cforme

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Quote:

Originally Posted by jackal

Check your SPAM folder for an email around May 5, 2011? I got a message with the subject Important update: Earn Emerald Club rental credits at 6,000 additional locations.

Of course the Emerald Club T&Cs have the current list of non-participating locations. Where else would one look?

Dec 19, 2011, 7:06 am

#14

Joshua

Join Date: Aug 2001

Location: BNE/OOL temporarily-permanently at CAK/PIT

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Posts: 1,703

Enterprise - National cross fleeting?

I've noticed at some smaller stations (CAK, CLE) that the Enterprise and National fleets seem to be the same.

Is this correct?

Dec 19, 2011, 9:28 am

#15

dwbf11

Moderator: National Car

Join Date: Sep 2011

Location: SE MI

Programs: Delta PM, National EE, Hertz PC, Hilton DM

Posts: 2,168

Quote:

Originally Posted by Joshua

I've noticed at some smaller stations (CAK, CLE) that the Enterprise and National fleets seem to be the same.

Is this correct?

Not just at the smaller stations. At BWI, National, Enterprise, and Alamo all pull from the same pool also.

What would be fantastic is if the National locations and Enterprise locations offered some sort of one-way rental cooperation. I expect in the months ahead we may see that given the merger and Enterprise's large number of local locations. I can get great rates from the Hertz HLE going to the airport, would be nice to get that with National also.

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