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I just tried twice and it did not work.
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cordelli: The link is gone, but when you go into your profile and click on something to change (even if you are changing it to what it is alreasy) when you exit it you will get the 500 points. The link stopped working a while ago. They may not have reset the 1/4'ly counter yet, last night I did an update and got the points, but today it's not popping up. </font> |
All good things must end someday.
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I updated on 1/1 & got -0-. So I phoned to learn that there are no longer any joining bonus or update bonus being given. Hopefully next quarter they will do it again.
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I could not get the HH system to take any changes in my profile, I called HH CS told them the problem and was told "we have been told we are having problems". I was given 500pts. http://www.flyertalk.com/forum/smile.gif
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Nothing from the website this AM. I called CS, and they performed an auto update for 500 points. I was told by CS however, that it should be up and running, but like I said, no dice.
------------------ Always Alaska, Hilton and SWA (not by choice) |
Looking at my account history, I show Profile Update Bonus points on 5/1/02, 8/1/02, and 11/1/02.
Wouldn't that suggest that the next profile update time is on 2/1/02 and not on 1/1/02? |
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by steve100: Looking at my account history, I show Profile Update Bonus points on 5/1/02, 8/1/02, and 11/1/02. Wouldn't that suggest that the next profile update time is on 2/1/02 and not on 1/1/02?</font> [This message has been edited by cactuspete (edited 01-03-2003).] |
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by cactuspete: No, that suggests that you happened to update your profile on those dates.</font> |
I tried an account that had not been updated this quarter and nothing so maybe the bonus points are gone.
KT |
I've made changes to my profile every day since January 1st, but not received any points for doing so. Finally called Customer Service this morning, and was told they are no longer giving points for updating one's profile. That conflicts with several of the above posts. Is it just a matter of which customer service rep answers the phone? Does anyone have a suggestion for how to get those points?
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I tried the profile update too and a HH CSR also told me that they were no longer giving bonus points for updates though they might start giving them out again in the summer. Is this really the policy or just the CSR???
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