FlyerTalk Forums - Continental makes nice

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j379pa

Oct 4, 2002 8:13 pm

Continental makes nice

Had to cancel an award trip to Hawaii last week because of my mother's unexpected surgery. Reading up on it, I anticipated a $35 re-deposit fee. I stated the situation in passing on the phone, and today's statement from them indicates they only charged $5.00. Nice touch!

JP

holland

Oct 5, 2002 7:48 am

Quote:

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by j379pa:
Had to cancel an award trip to Hawaii last week because of my mother's unexpected surgery. </font>

I hope your mother is/does well. and you should have called me so I could re-book your award trip! *grin*

Moderator2

Oct 5, 2002 8:13 am

As this refers to one specific program, the thread may be followed in the CO forum.

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Craig6z
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