Delta baggage central: robots?
 

me: "my luggage didn't arrive with me at my destination"

delta: [colonel klink] "we know nothing!" [/colonel klink]

me: "can you give you give me the number for the Delta desk where I made my connection? (CVG)"

delta: "Sir, that's an unpublished number."

me: "you can't give me the number? (incredulous)"

delta: "Sir, unpublished means it's not published."

[snip, due to the fact that we went 'round and 'round]

[called 411 and asked for CVG number]

me: "The woman at the baggage office would not give me this number."

delta@CVG "That's because you have to get it from a human."

me: [long pause]
me: I see.

So she wasn't joking?

This topic does not belong in the "MilesBuzz" forum, so I'll move it to Delta for further comments.

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Craig6z
Buzz & United Moderator
[email protected]