MaxMiles - Still in business?
My last account update was around Nov'01. In Feb'02 I did send an email to MaxMiles/TravelSavant to find out what's going on.
Got a standard reply "...it sometimes take few days to post...should be corrected in couple of days...". But, still not functioning! Does anybody know what's with MaxMiles and/or have an account that is up to date with them? |
MaxMiles is (was?) owned by Netcentives (parent company of ClickRewards), so it's not surprising you are experiencing a disruption in service since they are bankrupt, but I can't tell you more than that.
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L.A. guy, here is my recent correspondence with maxmiles.
don't know what to think of it,will wait and see. -----Original Message----- From: Bergmann, Karsten Sent: Friday, March 22, 2002 4:47 AM To: [email protected] Subject: - membership more than a week ago i have send you my credit card details to subscribe and i want to use username (.......) and password (.......) which i used for the trial period. when can i expect my first updated statement ? kind regards karsten o. bergmann -----Ursprüngliche Nachricht----- Von: [email protected] [mailto:[email protected]] Gesendet: Freitag, 22. März 2002 20:00 An: Bergmann, Karsten Betreff: RE: - membership Dear Karsten, Thank you for contacting us with your concerns. We apologize for the inconvenience this has caused. As you may know, to update your accounts, it is necessary to access the various web sites of the programs we support. We have been experiencing technical difficulties with our partner sites. This has made it difficult for us to download your mileage information into your account. However, we are working to correct this problem and we anticipate having your account updated shortly. We appreciate your patience as we work to update our system! In the meantime, if we can be of further assistance, please don't hesitate to contact us at [email protected]. Sincerely, Jeremy MaxMiles Support ----Original Message----- Sent: Saturday, March 30, 2002 2:22 AM To: [email protected] Subject: AW: - membership dear jeremy, are you telling me that you have been unable to access ANY of my accounts for weeks now ? karsten ----Ursprüngliche Nachricht----- Von: [email protected] [mailto:[email protected]] Gesendet: Dienstag, 2. April 2002 00:55 An: Bergmann, Karsten Betreff: RE: - membership Dear Karsten, Yes, this is correct. For the trouble that this matter has caused, we have gone ahead and extended your membership for free, without charging your credit card. Thanks for your patience, Jeremy MaxMiles Support Team |
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