I'd just be happy to get my Gold Points! I ordered on the 22nd of Decmeber, and they still haven't posted!!

Phoenixitc: I was wondering when did your first initial points post to AA and when did it get corrected? Finally, did you have to do anything to get this corrected or did it happen by itself? Thanks.

Some of you guys need to chill. GP says on their site very cleary posting can take upwards of 30 days. Don't panic. If you needed them in less time than 30 days and 2 weeks for crediting to your airline you shouldn't have done the deal. I have had transactions from the 17th post a week before one from the 12th (for the same merchant), crazy, but they do seem to catch the old ones sometimes. Otherwise wait until it is 30 days and then email them the info to get the points.

Canadaflyer, I wouldn't panic about your transfer, radisson seems to have a maximum of 12.5 +.5 per day, so you will probably see them continue to post in that way over the next month. AA does their statement cycle over the last day or two and first day or two of each month, I guess that year end may take a couple more days... same could be true with Radisson, so there may be a couple days there without any points. Hopefully they keep posting and you have them all by the end of January. Think of it as extending all those miles a couple more days under that 3 year expiring scheme. http://www.flyertalk.com/forum/smile.gif
Of course you do have to watch, all my AA transfers went fine but my NW one did post wrong, i.e. they shorted me 1,000 miles somehow.

Well I'm not panicking YET. I'm just very curious when this happens. I had a summary recently from Jan-Jan 12 and it shows no new transactions since Dec 31. Not sure what's up with that if they post every day. How long does it take to get your NW points? Air Canada seemed fast the first time but the second time seemed much slower. United was reasonably fast but not as good as AA.

Quick question:

I see you can redeem the miles on United. But Canadaflyer mentioned something about permanent elite status on AA - is there anyone to achieve permanent 1k or equiv. status on United with miles? Permanent RCC membership or the like?

AA is the only airline that counts ALL miles earned toward liftetime Gold or Platinum. UA and the others count only miles actually flown.

My transferred points came in thru two postings: The second two 12.5k sets (12.5k, 12.5k, + .5 & .5)came in a week after the first 12.5k sets (12.5k, 12.5k, + 5k) I didn't have to do anything, just waited. I had GP transfer 224k points on 12/30. The first of two postings occurred on or about 1/4, the second on 1/11.
The dates of posting for each set seems to be back-dated, ranging from 12/25 thru 12/31.

Hope this helps...

Despite all assurances, I am making NO progress with Goldpoints/ Valuemags. My points have posted-- but all at 150 per $ as opposed to the 450 promised. I have just completed the process of disputing all the valuemags charges on my Amex. IMHO, this is the only way to protect oneself for disputes that extend beyond the 30-day cancellation period.

I would encourage others in the same situation to do the same.

I'm having the same problem as you. While my order of Dec 24 posted at 150 pts/$, Goldpoints quickly adjusted them to 450 pts/$ the day after I called their cust svc on Dec 26. But I made one final order from ValueMags on December 31. At the time, I was assured by GoldPoints that any order up to December 31 would also get 450 pts/$.

Now when I call I am getting a different story. Goldpoints is now saying that the promotion officially ended on Dec 26, and any order placed on Dec 27 or later will NOT get 450 pts/$, not even after a 30 day waiting period.

When a GP rep told me this, I mentioned that several days before, at least one GP rep had assured me that orders placed up to Dec 31 would get 450 pts/$. After putting me on hold to talk to a supervisor, the rep came back and said they would make an exception for me and made a promise to credit my account with the remaining 300 pts/$, but only after 30 days.

So now I have to decide if I want to take that chance, because if the points don't show up I have little recourse, as the ValueMags 30 day money back guarantee will have ended.

So thanks JonNYC for the advice, I think I will begin a dispute (I too charged the magazine to my Starwood Amex) so that I can have some recourse when the 30 day "waiting period" ends and the points don't show up. But will AMEX really refund the purchase? Others here have said that since we will be receive the magazines we purchased, there's no justification for a refund.

Well, ValueMags instantly offered to refund my orders as soon as I told them I had placed the order in dispute with Amex (see message from them below.) I think they (or GoldPoints) would love to "get out" as it were.

SO, the choice may be between a complete refund (and piece of mind) now-- or waiting and hoping and praying for the proper adjustment later.

If I were you, I think I'd be tempted to ask valuemags for a refund of any post 12/26 orders since you really will be relying on their good-will at that point and I don't think Amex can/will help you for those orders, IMHO.

Here's what ValueMags sent in reply to my e-mail:

The words are good...but-- I dunno. I want the miles & mags-- given a choice-- but this whole situation feels like a game of chicken and beat-the-clock.

I think those of you already disputing the charges are really jumping the gun!! The valumag quote in the last post confirms this. I have been reading every post on every message thread concerning the valumag "450" promotion. I still have not seen anything to make me start worrying about my orders, all of which were placed prior to 12/26/01.

I understand that some of you are getting the points posted incorrectly. But this happens all the time, not necessarily with Goldpoints but with all the airline and hotel programs in general. It's just a matter of getting everything straightened out. Furthermore, Amex and every other card issuer wants the customer to try working things out with the merchant first. You only dispute charges as an absolute last resort!

There's something else I cannot understand about disputing the charges right now. You have something like 60 or 90 days to dispute charges on a purchase. Why not wait the 30 days to see if your points post? If after the 30 days things look really bleak and Goldpoints tell you to take a hike, THEN dispute the charges.

I bought over $7,500.00 worth of magazines and not a single point has yet to post. Yes, I'm a little anxious and would feel better if every last point had posted. But they said allow 30 days. Some program points post much sooner than expected and some take much longer. Seeing as how Goldpoints is "snowed under" due to the incredible success of the promotion, I wouldn't be surprised if it took longer. Of course, after 30 days I would definitely call and start to make some noise. But until then, I believe the prudent thing to do is sit back, take a few drinks or Xanax if necessary and sit tight.

Well, everyone has their own approach, I suppose.

I do find it quite frustrating that whilst many here are dealing with the logistics of transferring their GoldPoints into their FF accounts-- some (like myself) haven't even had the GoldPoints post to begin with-- or even worse, have some of them post @ 125 points per $.

I admire your serenity though-- 'specially with that much $$ on the line.

Let me ask you an important question in regard to the above quote. You say you have made no progress with Goldpoints. But what was the gist of the conversation/email correspondance? Did they say something like "We're working on it and hope to get the rest of the points to you soon" or was it more like "you're only getting 150 points per dollar and that's that." Also, are your problems just with purchases AFTER 12/26 (when the promo supposedly ended) or with purchases made prior to that as well?

It also sounds like valumag will go to bat for you in making sure you get the proper amount of points. Have you given them the opportunity to even try?

[This message has been edited by Neal (edited 01-14-2002).]

I posted the most recent correspondence with ValueMags in my post above. All my purchases were prior to 12/26. Their words are very reassuring, their actions to date aren't. I've exchanged numerous e-mails with ValueMags (GoldPoints, on the other hand, has ignored my e-mails.) My point balance has reflected a 150 points per $ for several weeks now-- and some orders are yet to post at all.

Perhaps I value my time differently than you do your's? Maybe you and I have very different occupations? I personally did not anticipate this level of "participation" when I took advantage of this promotion. I thought it would be a quick-and-easy cash for miles opportunity. For my purposes, the amount of time/mental energy that has been required has reached the break-even point, if you catch my drift.

SO, I made a recommendation here and I herewith withdraw it. I'll handle it my way, and I wish you good luck in handling your situation your way.

Has anyone withdrawn points to NW? How long did it take to show up in your account? Withdrawing to United took ~2 weeks. AA is same day (Thursday).