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More to add to the United program:
Positives: - Lots of airline partners. - Star Alliance and Star Gold. Negatives: - No changes of any kind on many of their airline partners after departure. - Rules for mileage accrual on code-share flights are very confusing. I wish they would just treat them like a UA flight just like most other airlines do. - No elite bonus when travelling on alliance partners. |
Great story idea. I'm probably deep in the Amen Chorus on a few of these aspects by now, but if it's votes that count, here's mine:
CONTINENTAL (plat): Best: 1. Domestic upgrade policy 2. frequent lump-sum mileage specials 3. they don't starve you in first class 4. good chance of great mileage sales 5. a 125% platinum bonus Worst: 1. EasyPass as a "solution" to stingy seat allocations 2. Bonuses apply only to actual miles rather than 500 minimum 3. Regional-jet substitution making upgrades meaningless on more routes 4. Website mileage crediting delayed or confusing. DELTA (FORMER gold) BEST: 1. Website mileage credits almost in real time. 2. More of a can-do attitude in booking award travel over the phone. WORST: 1. LUser fares (made me leave!) 2. Service cutbacks - even the "turkey twinkie" was too expensive. Cheap, cheap, cheap NORTHWEST (member) BEST: 1. Patterned after OnePass 2. Good range of partners and exotic destinations WORST 1. No-mileage Cyberfares indicate NW management not as committed to a good FF program as Continental is. 2. Miles + $$ specials a good idea, but again no mileage credit. If I'm paying $100 or $200 I want MILES! NW management wants customers to bargain those away. |
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