DL: Insane Fare Match!!!!
 

This morning WN announced a $30 OW companion fare on their flights. This afternoon DL 'matched' by offering $60RTs (without the companion) in most WN markets. Routes like ISP-LAX/OAK/MCO, etc are $60 RT! They are charging a fuel surcharge on these fares (well, they have to make a little money) so you can expect to pay about $125RT with the taxes and PFCs. $125 Rt coast to coast sounds kinda hard to beat if you ask me. Get them before they're gone. There's another fare load at about 2pm est...I wouldn't be surprised if they're gone by then. Good luck.

Tried to pull up these fares, both on the Delta website and Travelocity (also using Dream Map), but no luck with either isp-mco or isp-lax. Any hints on where you saw this info or how to get these fares? Thanks.

[This message has been edited by flyerwife (edited 05-29-2001).]

They are loaded into Worldspan now. Therefore I think ITN should have them. In addition to ISP-MCO they are also offering the fare out of JFK. Although, in order to secure the JFK fare it appears you need to route via ATL.

The fares are any day of thw week with a one day minimum and a 30 day max. Its a 7 day advance purchase with all travel completed by 10/26. The fare code is L7M1A53.

It works on Travelocity now! Amazing!!

Delta pulled these fares off of Worldspan at 2pm EST. If they are still available on Travelocity, get them now...they'll be gone at the next fare load. Good luck.

They work on Travelocity but not on Delta's own site. Fares are $100 rt and with taxes, etc. come out to $126. Also work isp-san.
Couple these with the DL Medallion double bonus for flights before July 15 if you are eligible.

Just to clarify DL matched (and improved on )a Southwest fare so the fare should be available on any DL markets where they compete with Southwest. So it's not just ISP, it's all across the country.

Again, DL pulled these fares out of Worldspan (their primary system) so I'd expect tehm to disappear from Travelocity before too long.


[This message has been edited by nyc6035 (edited 05-29-2001).]

Thanks for the heads up! I picked up a LAX-MCO return for 65 pounds http://www.flyertalk.com/forum/wink.gif

No Tax added if purchased in from the UK travelocity site ???

[This message has been edited by davistev (edited 05-29-2001).]

Thanks!

ITN still has these fares and they are not adding as much in tax or whatever as travelocity. I just got BWI-LAS for $77 total RT.

I'm having trouble finding a flight that works. What were your days of travel for BWI - LAS?

ITN still showing fares for selected dates.

MCO-LAX $71.50 total, including tax! Can you say "milage run?"

www.travelocity.com no longer listing the fares. DONE on travelocity. Check out ITN

Dave

I just got an OAK->BWI for $86 (on ITN).
at this rate, I could make medallion level
for what, $400?

Dan

TW and HP are offering BWI-LAS 55.8USD R/T


01 HRO7CNR 55.81 NRF F26OCT 236 7+ + - TW R
02 TRP7CNR 55.81 NRF F26OCT 1457 7+ + - TW R
03 KR71CNW 55.81 NRF F26OCT - 7+ 1 - HP R
04 VSR71CNW 55.81 NRF F26OCT 236 7+ 1 - HP R

I can't find any on ITN.net. One route showed Delta as having no available seats...maybe the consolidators got a bunch of them while they were still hot.

------------------
Middle Seat

http://www.flyertalk.com/forum/smile.gif

fokker50, thanks for posting the specific days and flights.

Would others, successful in finding working flights please pass on the data?

I found RDU to LAS Jun 19 DL 1573 and DL 793 returning Jun 26 DL 856 and 926. 81.50 at ITN.

Thanks for the hot tip everyone! I snagged a PVD-SJC-PVD via CVG both ways on ITN for $78.50. Flyertalk is awesome!

http://www.flyertalk.com/forum/frown.gif( I just had a closer look!
TW and HP have published a COMPANION fare!
And main passaneger must have a much more expensive ticket!



[This message has been edited by fokker50 (edited 05-29-2001).]

As I was trying to book an MCO-LAS flight, the fare jumped from $35.30 each way to $187.50 each way. Looks like this is over folks. :>(

My days for bwi-las were in September and a co-worker got it in early August. However, I just rechecked the same dates, and it's gone. Sorry.

Low fares are all gone. Pow! http://www.flyertalk.com/forum/frown.gif

I booked it for 4 pax on itn. Then, they called me; they couldn't issue e-tix for more than the person on the cc, and they were verifying I'd take paper tix. And by then, of course, the fare was no longer available. So now they are going to see what Delta will do. Any bets?
I booked it in good faith, so I hope they honor it.

That and $20,000 will get you some really great benefits on Delta.



------------------
"Sire, it is not a revolt. It is a Revolution!"

Here's a follow-up of what happened to my Delta booking on itn mentioned above:
ITN/AmEx/getthere called me at 8 am today. They said they could not issue me the tickets because Delta had incorrectly loaded the fares. They said they talked to Delta, and that Delta would not issue a waiver for the tix.
Then I called Delta. They said that the travel agency's delay was what caused me to not get the fare. Remember, to purchase on ITN, one enters the cc info and then clicks "purchase"--I had done this.
So, should ITN issue me the tickets anyway, as Delta has implied?
And if the issue is that the fares can change before the website issues the tickets, does that mean we have no guarantee that the price will be the same as when we clicked that "Purchase" button?
BTW, I don't see this as a $0 Hilton deal; I was paying several hundreds of dollars for these seats.

Until it is issued, it is not a ticket. Period. Happens even on Delta site.

For example, you are looking at and about to book the last L fare. You wait a few minutes, then get around to it. Someone else just bought it. Gone. Zip Over

Or better example. There is one SEAT left on the plane, of any fare. Assume this one is a full Y fare. Same situation. Across the country some other guy hits the button and buys it. It is gone. end of story.

Sorry, but reality is a kick in the ... sometimes. They do not owe you anything.

ESPECIALLY IF THE FARE WAS NOT EVEN SUPPPOSED TO BE THERE.

NoStressHere,

I think your analogies are way off track. This isn't a case of missing out on the last seat, or even missing a fare because it was changed.

At the moment ErthCrclr clicked "purchase" and received confirmation, the ticket was purchased at the fare that was offered (in error or not) through an authorized agent of Delta. It is irrelevant to the purchase that the agent or airline had a policy that required that paper tickets be isssued rather than etickets, causing a delay beyond the time the fare was pulled. A contract was made and is now being broken, IMHO.

[This message has been edited by dhacker (edited 05-30-2001).]

I'm not sure that's true. At the moment he clicked "Purchase", he requested that ITN.net buy the ticket at that price (he did not buy the ticket at that instant, but requested that it be bought). The problem is ITN.net was diddling around and by the time it got around to buying the ticket, it was gone.

OK. But then ITN should make good on it.

The offer was made and accepted by the customer. At that point, the customer could no longer back out so there was probably a contract. Perhaps the contract was with ITN, but I think that since they act as an authorized agent of Delta, the contract would be enforceable against Delta. Either way, Delta may get, and in my opinion deserves bad publicity for no honoring their offer fares.

I agree that this appears to be ITN's problem. And I find it disturbing that ITN would try to mislead you by saying Delta is not honoring the "incorrectly loaded" fare, when Delta clearly is. The ITN site makes it clear that in the event they cannot e-ticket, their "first priority is to issue the ticket for the fare quoted" even if it means paper. There is no reason why they shouldn't have just gone ahead and paper ticketed the rest of your party, since they have already informed you in no uncertain terms on the booking page that paper tickets will be issued for pax not corresponding to the name on the CC.

While they really have no "legal" obligation to you as fares are technically not guaranteed until ticketed, it really is their mistake for taking so long to ticket and they ought to provide you the tickets as a good faith measure.

Yesterday I "Purchased" one rtn ticket from LAX to Orlando, Florida. They have not been ticketed as yet. My booking has the following note in my file:


"Fares are not guaranteed until tickets are issued and are subject to airline's confirmation. Your ticket(s) will be issued by the Customer Service Centre once airline confirmation has been received. Once ticketed, changes must be made by the Customer Service Centre. Tickets must be purchased online to ensure compliance with all fare rules and restrictions."

Whats all this about! I purchase, travelocity has the option of not ticketing if I get a good deal. I hope this is not another Estonian Fiasco. I also lost out on that one as well.

Comments!
Dave, London, UK

Dave:

I think this is a standard disclaimer that Travelocity includes on all its confirmations. I have not yet had a problem with a ticket issuing, though I have booked through Travelocity fewer than five (5) times.

If you're really concerned that you may miss out on the fare, call the airline directly and ask if you appear as a ticketed passenger on the flight(s) in question. I did this with US just last week (I found a fare on Travelocity that was 1/5 of any other fare I could find) and the airline was able to find me mere minutes after I completed the purchase on Travelocity.

Good luck.

Mike

dupe


[This message has been edited by Mikey likes it (edited 05-30-2001).]

dupe

[This message has been edited by Mikey likes it (edited 05-30-2001).]

Dupe

[This message has been edited by Mikey likes it (edited 05-30-2001).]

Travelocity.co.uk still has not issued me my ticket from LAX-MCO with Delta. I checked my Delta reservation online under my FF acount number and my reservation is alive and CONFIRMED by Delta.

Can travelocity refuse to issue my ticket because it may have been a clerical error in uploading these fares. (I truely believe it was an attempt to compete with SouthWest Airlines).

When you call Delta, can they also confirm
the fare paid for the ticket? That might
also be a useful bit of information as well.

(I'm remembering the cheap Paris tickets on
United where, where people booking paper
tickets actually were charged the "correct"
price because in the time it took for the
extra step of ticketing the paper ticket,
the mistake fare had been removed from the
system...)

So based on this and the United deal, maybe
there should be a caveat to all the "paper
tickets rule" advice, which is that for
crazy fares, e-tickets are the way to
go... (of course, in this case, people
booking more than one ticket didn't have
an option).

Dan

First post to this forum, I'm popping my Flyer Talk Cherry! :-)

Everyone who has posted has mentioned booking through an internet type service, i.e., Travelocity, Delta website, etc. If you had booked with a human travel agent (yes we still do exist) during the time frame that the "sale" fare was in force, we could run your ticket after the "sale" expired without hassles. It would have to be the same day the reservation was made; the airlines customer commitment policies do not extend to travel agent or website bookings. For a website travel agency to not allow tickets to be issued during the inadvertant "sale" is inexcusable. It's a simple keystroke to override the rules after the fare has been stored.

If the ITA software's site remains the booking engine for Orbitz, I'm not concerned about my future as a travel agent. I've checked it many times; yes, it gives great fares, but when you try to book it, the lowest booking class is rarely available. I can see Orbitz users being disillusioned quickly when they try to book the fare that is advertised, only to find that it's not available. When I've checked it, they have shown "L" class or "U" class on DL when only Y was available in Amadeus. So much for real time inventory!

That's my ramble for today FT'ers!

PBI Donna

---------------------------------------------A good traveler has no fixed plans and is not intent on arriving.....Lao Tzu

Donna,

First let me say welcome to FT (even though it sounds like you´ve been lurking for a while). It´ll be interesting to get a travel agent´s perspective (there have been times when this would have been sorely needed in fact!).

You note that travel agents would have the ability to "hold" this fare after it had been pulled. Even if this is case, however, based on other threads here, it seems they would be more interested in reporting the "error" to the airline then issuing a ticket. Did you ever read the thread in the AA forum about the $373 fare from Estonia to OZ? That fare was available for a few days but got pulled after someone went to a travel agent to ticket their reservation and instead of ticketing, said TA quickly called QF to report it. Turned out that travel agents get rewarded by the airlines for reporting these "too low" fares, and penalized for ticketing them, and the general concensus was that in such cases it was best to AVOID a human travel agent and go through a web site where the automatization reduces the significance of the "human audit" factor.

Perhaps you can shed more light on this matter?

Yonatan

Hi Yonotan,

I've never heard of a reward being offered to travel agents to report obvious errors in fares. Maybe in different parts of the world that is true, but I've never heard of it in the 15 years I've been a TA in the USA.
We don't see goofs like this too often, but when we do, we get on the phone to inform our best clients and tell them to hurry. Of course, we take advantage sometimes too! :-)
Our CRS, Amadeus, honors all fares that are stored and ticket run the same day it is made (even after the fare gets pulled).

Sorry, I didn't see the thread about Estonia to OZ.

Yes, I've been lurking for a while, thanks for your kind welcome! :-)

Donna