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-   -   Sears 16X question/experience (https://www.flyertalk.com/forum/milesbuzz/1517894-sears-16x-question-experience.html)

DC777Fan Nov 6, 2013 3:29 pm

Sears 16X question/experience
 
When will people learn to just video capture your screen for every portal purchase. I'm batting 100% on disputed purchases and "here's the video" shuts down their objections really, really fast.

smilesbuzz Nov 7, 2013 6:21 am


Originally Posted by DC777Fan (Post 21740405)
When will people learn to just video capture your screen for every portal purchase. I'm batting 100% on disputed purchases and "here's the video" shuts down their objections really, really fast.

That's a brilliant idea.

Care to illuminate us as to what software you use to video capture?

miniaturekat Nov 7, 2013 6:30 am

I actually started doing a screenshot myself a while back. Hover the pointer over the portal tab so it shows the portal name, with the store in the active tab. Shows portal, store, + time and date. This combined with a receipt has been indisputable evidence whenever I've had problems.

hobo13 Nov 7, 2013 11:48 am


Originally Posted by DC777Fan (Post 21740405)
When will people learn to just video capture your screen for every portal purchase. I'm batting 100% on disputed purchases and "here's the video" shuts down their objections really, really fast.

And here I thought GoPro helmit-mounted cams was used by snowboarders, mountain bikers, skiers, and other extreme athletes to give the rest of the the thrill of hucking cliffs and shredding fresh powder.

But you have opened up an entirely new market segment. Now I, too, can experience the thrill of making 21x purchases through the eyes of a manufactured spender.....

pinguy Nov 7, 2013 12:23 pm

What's been the history with Sears and their 16x or XXx? Think it will come back again?

milaohu Nov 14, 2013 9:12 am

still not received the miles!
emailed customer service the receipt for a research.

bigasiannd Nov 14, 2013 10:50 am

I am still waiting for the $1000 order of physical gift cards to post. Anyone else waiting on theres. My $400 of e-gift cards post within a couple of weeks.

ALadyNCal Nov 14, 2013 3:20 pm


Originally Posted by ILuvParis (Post 21712419)
I've purchased major appliances online for home delivery and the miles posted quickly.

I did something similar and two years later I still don't have all the points :td:

MilesGator Nov 14, 2013 9:21 pm

Mine still haven't posted. I probably won't start a dispute until the 60-90 waiting period is over. Very disappointing.

Really wish I had invested in a GoPro prior to this little endeavor! But in all seriousness is there some sort of plug-in I could download that takes a "video" of what is going on on the screen. Would be cool for lots of reasons.

LivelyFL Nov 16, 2013 2:22 pm

I bought 4 $500 physical GCs from Sears on 10/09. It seemed like it took 7-10 days for the 32K miles to post to my account.

nycguy1963 Nov 18, 2013 6:31 am


Originally Posted by LivelyFL (Post 21796555)
I bought 4 $500 physical GCs from Sears on 10/09. It seemed like it took 7-10 days for the 32K miles to post to my account.

I bought 4 x $500 physical gift cards also; no points yet. They're not even showing up in the My Shopping Account history.

JRMonster Nov 18, 2013 11:45 am

Yep, mine posted within 2 weeks, bought 2K worth GC

romsdeals3 Nov 19, 2013 9:12 am

Mine posted for $100 gc. Went to Sears and bought a $100 amazon gc no problems! 16X on Amazon woot!

TravelerMSY Nov 22, 2013 5:41 pm

Frequent Miler is the expert on this.

lacuadra Nov 22, 2013 11:01 pm

Sears 16X question/experience
 
I print to PDF. Right before I click-exit the portal. And the the landing page which shows the full referral link. Then the order completion page.

We have to help Cartera too ( I hear ya). Sometimes the merchant does not acknowledge the link referral. Cartera shows the click and timestamp but this is a two or three link system.

I clean my cookies for that merchant and ensure I am disconnected. Then I log in to say Aadv and search for the merchant and rest as above.

I will research that video capture idea, neat)

All Sears and eBags posted quickly


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