Update on UA saga
 

On Tuesday, I received a letter from United Airlines concerning the Washington-Chicago ID saga. They said that I never should have been treated the way I was, that they will pass the comments on to the appropriate people, and they are profusely sorry. In addition to that, they sent me a $75 dollar voucher good on UA USA/Canada flights, which I think is fair compensation for what I have endured.

The best part is that there are no blackout dates, so I might use it for Thanksgiving...

Wow....I have no idea what you are talking about....

Dorian

Dorian, trust me...you're better off not knowing. http://talk.flyertalk.com/forum/smile.gif

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avek are you sure you want to fly United after saying you'll never fly with them.

Love happy endings myself. Please make good use of the voucher avek. Glad to hear it and moreover even more glad to finally close the book on this one!

I know how you feel. After two years flying over 100K miles/year with UA, I'll be the first to admit that they screw up---with greater frequency than I might hope. What makes them stand out is that they stand accountable for their mistakes and always make it up to me with an apology and, if appropriate, fair compensation.

A good resolution makes everyone satifsied.