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-   -   1,500 OnePass points for purchase with Gilt (https://www.flyertalk.com/forum/milesbuzz/1291094-1-500-onepass-points-purchase-gilt.html)

glader Jan 12, 2012 7:11 pm

I also didn't get the double post for United but they took away my 1500 miles. Any advise or just wait it out a few days to see what they do?

aaucello Jan 12, 2012 7:53 pm

OMG I am pissed. I made a $10 purchase many days before the terms were changed to $25... my 1,500 united miles posted 2 days and now they took them away! What do we do here?

infamousdx Jan 12, 2012 8:30 pm


Originally Posted by aaucello (Post 17804077)
OMG I am pissed. I made a $10 purchase many days before the terms were changed to $25... my 1,500 united miles posted 2 days and now they took them away! What do we do here?

Why would you be pissed? You made the $10 purchase and you were rewarded with what you were supposed to receive.

aaucello Jan 12, 2012 8:41 pm


Originally Posted by infamousdx (Post 17804265)
Why would you be pissed? You made the $10 purchase and you were rewarded with what you were supposed to receive.

I made the $10 purchase when there were no changes to the terms. I didn't get double miles like most folks here. I got my 1,500 like I was supposed to and I now see that they decided take them away.

infamousdx Jan 12, 2012 9:00 pm


Originally Posted by aaucello (Post 17804311)
I made the $10 purchase when there were no changes to the terms. I didn't get double miles like most folks here. I got my 1,500 like I was supposed to and I now see that they decided take them away.

Oh sorry I misread. I thought you got the double miles but they took one posting away. I would definitely contact them about that one!

PaulMSN Jan 12, 2012 9:06 pm


Originally Posted by aaucello (Post 17804311)
I made the $10 purchase when there were no changes to the terms. I didn't get double miles like most folks here. I got my 1,500 like I was supposed to and I now see that they decided take them away.

Interesting. They took my 1500 UA miles away, too, but I think that was the one I did after they changed the terms. The CO miles are still there.

maulah Jan 13, 2012 10:44 am

What a waste. I am getting sick and tired of these games. I only got 1500 miles in united and now they are gone. This is just too much. I think I ordered my stuff before they changed the terms. I do not have any screen shots but enough is enough. I am not going to lose any sleep on that. As far as I am concerned they can go to hell.

atanac Jan 13, 2012 12:40 pm

I called United who informed me that Gilt was not actually one of their sponsor/partners
at the time I joined and made my purchase. That was on November 30th and Gilt didn't become
part of the United program until Dec 13th. UA gave me Gilt's number to discuss the matter with them.
I spoke with a very friendly representative who said they will try to resolve this for me. Here is the
telephone number to call (877) 445-8692 Everyone who had their sign up points reversed should take
a few minutes to protest this apparent "Bait & Switch" issue with them.

TimesTwo Jan 13, 2012 2:07 pm

They took mine away too (I ordered before the change on only received the 1500 that I was supposed to). I called and someone is supposed to follow up. :td:

Nelumbo Jan 13, 2012 3:39 pm

A customer service representative on Gilt's facebook told me that UA is working on redepositing the miles.

garygleck Jan 13, 2012 3:53 pm

Purchased prior to minimum purchase...
 
received miles two days ago and today removed. I sent e-mail to MileagePlus customer services. We shall see...

aaucello Jan 13, 2012 6:10 pm

tweeted them... this was my response(s) No miles were recredited yet... I feel like I am dealing with a robot.


GiltSupport Gilt Support
@
@angelinaaucello We're sorry to hear that! Have you contacted United directly?
1 hour ago
»

GiltSupport Gilt Support
@
@angelinaaucello You'll be happy to hear that UA has repopulated those miles back into their members' accounts! Happy Friday!
2 hours ago

GiltSupport Gilt Support
@
@angelinaaucello Hi Angelina! So sorry for the confusion. Since this is a United promotion, I would contact the support team over there.

TimesTwo Jan 13, 2012 6:17 pm

I tweeted gilt earlier as well. They said UA is working on it. Just checked & my miles are back in.

pcharles Jan 13, 2012 6:36 pm


Originally Posted by TimesTwo (Post 17810129)
I tweeted gilt earlier as well. They said UA is working on it. Just checked & my miles are back in.

Mine are back too, just waiting on my better half's.
Thank you, so far, Gilt/UA.

aaucello Jan 13, 2012 6:44 pm

mine are back in as well.... yay


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