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-   -   Recent event - An illegal procedure? (https://www.flyertalk.com/forum/milesbuzz/1271574-recent-event-illegal-procedure.html)

duchy Oct 24, 2011 5:22 am


Originally Posted by aktchi (Post 17324492)

FWIW, while it is likely to be against some T&C or other, I don't think this is any worse that what we FT'ers routinely do in our own battles of wits against airlines, hotels, and car companies.

Ah but the gas station guy is a kettle not a frequent flyer so it's entirely different (Yes that is sarcasm btw)

drwilliams Oct 24, 2011 5:43 am

If the employee is using his own card to collect points it is theft, as he is stealing from his employer, who has to buy the points from Air Miles.

No different than him entering a $ off coupon after the fact and keeping the money.

diljs Oct 24, 2011 8:20 am

Clearly the only solution is a new federal "Mileage Security Agency" to help prevent such horrible abuses of mileage programs. This job creating program will ensure safety for all mileage users.

travelingsr Oct 24, 2011 10:45 am

I used to work as a cashier at a regional grocery store in the U.S. and whenever people didn't have a membership card I would either scan the store's card or scan my own. I guess you could say I would get benefits on my card, but rarely useful ones (lets face it, I wasn't buying turkeys as a 17 year old). I mainly did it because I wanted to minimize the complaining, "but that's supposed to be that price!" and get customers in and out faster and happier. I'm not saying that all cashiers that scan other cards do it for this purpose, I'm merely suggesting that it is a possibility they are doing it for customer service and sanity reasons. In any case, I'm pretty sure I made more of a profit searching for lost coins and can return deposit tickets stuck under the belt.

aubreyfromwheaton Oct 24, 2011 10:54 am

I wasn't trolling and I agree nobody will probably go after the clerk. However, it is clearly illegal, regardless if u think there are no state lines in Canada.

States/provinces/auto nomous regions whatever.

The main thing is that a greedy clerk does this long enough and an IRs or Cra agent is his customer and they may rat on him.

+1 to this:


Originally Posted by Often1 (Post 17321804)
If this were in the USA, not Canada, which it isn't and this were the first year of law school, not the real world, those who suggest that this practice is unlawful are technically correct. It may be unlawful under Canadian law, but I don't know.

However, useless the program may be, miles/points always have some cost to somebody. If the goal is get consumers to spend in certain ways, the clerk is taking the benefit for his own and whoever pays for the points thinks he is building customer loyalty.

That is a classic wire fraud under US law.

Now, the practical. Will anybody get caught and would anybody prosecute? Not very likely. But, doesn't make it right.

MR's on the other hand are neither unlawful nor typically violative of program rules. After all, a pax buys a ticket, flies a segment and gets credit for flying the segment. Whether you fly because you have been directed to for business, for vacation or because you want to earn miles, is not material.

Mint / churning and the like may be, depending on how a given individual goes about it and his/her provable motivations actually be wire frauds and/or money laundering. But, each fact pattern is different.


Jenbel Oct 24, 2011 10:55 am


Originally Posted by ukdoctor (Post 17321873)
Tesco (a supermarket in the UK) employees do that sometimes. You get loyalty points when you shop over there. They are supposed to ask you if you have your clubcard. This is scanned before you are billed for the items you have purchased and you are supposed to get the points credited to your clubcard account.

If you say that you dont have a clubcard, I have seen employees scanning other cards(Could be their own!!!). Obviously this is not company policy to scan a dummy card as not all of them do it!!!

If they get caught doing that however, they may be fired. Supermarket employees are specfically told that that is a breach of employment and a disciplinary offence. And in years of shopping at Tescos, I've never seen any do it (that said, I always have my card). Similarly with vouchers for schools etc... althuogh they are happy to pass them onto other customers (if you request them to do so), they are not meant to accept them themselves.

Santander Oct 24, 2011 1:21 pm


Originally Posted by aubreyfromwheaton (Post 17327131)
The main thing is that a greedy clerk does this long enough and an IRs or Cra agent is his customer and they may rat on him.

Considering that CRA does not consider points to be taxable I still think you're just making wild accusations without any basis. This is no different than using your friend/family/spouse's loyalty card when you go shopping.

aubreyfromwheaton Oct 24, 2011 8:09 pm


Originally Posted by Santander (Post 17328103)
Considering that CRA does not consider points to be taxable I still think you're just making wild accusations without any basis. This is no different than using your friend/family/spouse's loyalty card when you go shopping.

only if you sit in the store and take the discount from every customer that doesn't have a card:

"excuse me sir/madam, I would like to help you by getting a discount, and I will in fact keep that discount and yes this is the 10th time today that I am doing it"

Also, the store will not even let you pay full price:

"sir did you forget your card, or do you want to apply for another one"

so it's apples and oranges.

and the CRA example does not imply that there are taxable consequences, only that if the wrong person sees the clerk committing wire fraud and laundering points (yeah i said it, dirty points).... there could be a problem, however small that chance is.

it's not a wild accusation...it's fraud, but very unlikely that anything comes of it.

annerj Oct 25, 2011 2:31 am


Originally Posted by aubreyfromwheaton (Post 17327131)
However, it is clearly illegal

Can you post what law it is breaking?

Thanks,

Santander Oct 25, 2011 3:29 am


Originally Posted by aubreyfromwheaton (Post 17330058)
"excuse me sir/madam, I would like to help you by getting a discount, and I will in fact keep that discount and yes this is the 10th time today that I am doing it"

If points are not taxable then surely they cannot be classified as a discount either since he's not getting any cashback or anything of the sort?

drwilliams Oct 25, 2011 7:25 am


Originally Posted by annerj (Post 17331126)
Can you post what law it is breaking?

Thanks,

Theft

johndeere19 Oct 25, 2011 7:52 am


Originally Posted by drwilliams (Post 17331905)
Theft

I'm not sure that this would be considered theft. IANAL, but I feel like this my be more on the immoral, unethical side than illegal side.

acdsee5555 Oct 25, 2011 7:57 am

Aeroplan versus Air Miles- Unfare Comparison
 
For the record, anyone who think Air Miles gives points "at a very low rate" needs to have a closer look. I'm an Aeroplan Elite, but I carefully consider where I direct my points, and often Air Miles is the better value if your actually planning to use the points for travel.

For example, you buy $70 worth of gas at Shell and normally you would get about 4 points. If I buy premium grade (both my cars take it) and make a store purchase (lets say a $10 lottery ticket) I get 10x points, bumping me up to 40. I do that once a week for a year and my spend is $4160 (including the lottery ticket). that would net me 2080 air miles. By the way, that doesn't include any extra point for using an Air Miles credit card.

I live in Halifax, and because I hold a Air Miles Mastercard my travel redemptions are reduced by 25%.

Off season rate Halifax to Chicago or New York (with M/C reduction) is 956 Air Miles, so I actually have more than enough for two tickets. As an added bonus when you redeem it's like calling a travel agent, they simply buy the tickets, so there's no limited alotement of seats. I usually take my wife shopping in New York a couple times a year using them, AND I can normally get Aeroplan miles on the air Miles redemption trips (usually take Continental from Halifax to New York just after Thanksgiving).

$4160 at Esso gets you what, 1386 aeroplan miles. Well, your almost halfway to a $20 Uniprix gift card, enjoy!

drwilliams Oct 25, 2011 12:53 pm


Originally Posted by johndeere19 (Post 17332014)
I'm not sure that this would be considered theft. IANAL, but I feel like this my be more on the immoral, unethical side than illegal side.

Stealing from your employer is theft. Does not matter that you found a new way to game the system.

You cannot polish this turd and call it immoral or unethical. If the employee in question was taking these points, it is theft.

Employer buys points, employee steals them from the employer. No different than stealing cash.

aubreyfromwheaton Oct 26, 2011 6:25 pm

Theft Money Laundering Wire Fraud and Bad Taste.

Long Islander Oct 27, 2011 11:08 am

I don't think this would work where I live because if you buy gas and charge it to your credit card, the price is 10 cents per gallon higher (this started around 2008). So, effectively, the clerk would be paying 10 cents for every $4 or so charged (or 2.50%) for the benefit.

Otherwise, any of us could just hang out by the pumps and offer to run our credit cards through for any customer paying cash (and maybe offer them a trinket in exchange) and take the cash from them.

Hmmm. Anybody live where they no longer charge a premium for using a credit card for a gas purchase?

Jesperss Oct 27, 2011 12:07 pm

Lots of cry babies in this thread.

Santander Oct 27, 2011 12:11 pm


Originally Posted by Long Islander (Post 17345712)
I don't think this would work where I live because if you buy gas and charge it to your credit card, the price is 10 cents per gallon higher (this started around 2008). So, effectively, the clerk would be paying 10 cents for every $4 or so charged (or 2.50%) for the benefit.

Otherwise, any of us could just hang out by the pumps and offer to run our credit cards through for any customer paying cash (and maybe offer them a trinket in exchange) and take the cash from them.

Hmmm. Anybody live where they no longer charge a premium for using a credit card for a gas purchase?

Again, the clerk did not use his own credit card to pay for the customer's purchase. The customer used his own credit card. And I've never seen a place which charged a premium for buying fuel on a credit card, actually some places give you a discount for paying by credit card.

Jesperss Oct 27, 2011 12:20 pm


Originally Posted by Santander (Post 17346046)
Again, the clerk did not use his own credit card to pay for the customer's purchase. The customer used his own credit card. And I've never seen a place which charged a premium for buying fuel on a credit card, actually some places give you a discount for paying by credit card.

I've never seen a gas station give a discount for paying with credit card over cash. Never.


I've seen many gas stations listing two prices:

87 octane: 2.899 cash
87 octane: 2.999 credit card

http://www.thelakewoodscoop.com/news...credi-sign.jpg

Tailgater Oct 27, 2011 12:23 pm

If the clerk is using a personal credit card, then this is also an excellent way to get free cash advances. Normally, in order to get cash advances there is a higher APR than for purchases. If the clerk pays off the credit card bill off every cycle, then there is 0% cash advance fee, and clerk also racks up airline miles! Of course, the owner then has to pay an significant fee for all the credit card purchases. Many gas stations around here don't charge anything extra for charging gas on a credit card. But, this sounds complicated because customers often want a cash receipt and/or change. At any rate, I would find it unlikely that a cash-strapped DA office would bother to go after somebody gaming the system. Heck, the DA around here no longer even investigates check fraud. Now that's what I call real "theft."

Santander Oct 27, 2011 12:36 pm


Originally Posted by Jesperss (Post 17346097)
I've never seen a gas station give a discount for paying with credit card over cash. Never.

At Essos in Canada you get a 1.5 c/L discount if you use a "speedpass" connected to your credit card. (contactless payment system) I'd never fill somewhere where it cost me more to pay by credit card. Seriously, what decade are we living in?

CanadianConnection33 Oct 27, 2011 12:41 pm

It is illegal
 
I should start by saying we don't know if the Clerk was scanning an air miles like object for a procedural reason. Shell in Canada often requires strange things to be scanned to activate different promotions and deal with air miles. It's possible the clerk was being perfectly legitimate.

If the clerk was collecting the points for his own benefit he likely committed "theft under" contrary to the Criminal Code of Canada.

Aeroplan and Air Miles are taxable benefits by the CRA (at least if collected the course of employment). See Griffen et al. v The Queen [1995] (Tax Court of Canada). Yes - that means you're supposed to declare them.

The points do have value and they didn't belong to him. He took them.

The rough value of 40 air miles is $4.00. (Air Miles are generally worth about $0.10 - $0.15 each - I'm not getting into that explanation here).

It is not that likely the Crown (Canadian prosecutor) would be interested in going after a gas store clerk who probably didn't know he was stealing.

More importantly to the clerk, it is probably a breach of his terms of employment. We cannot know for sure but it's a good guess.

This happens a lot at companies with reward programs that don't have to be connected to a credit card (shopper's drug mart, sobey's, famous players, to name a few).

So there we are.

Santander Oct 27, 2011 12:54 pm


Originally Posted by CanadianConnection33 (Post 17346231)
Aeroplan and Air Miles are taxable benefits by the CRA (at least if collected the course of employment). See Griffen et al. v The Queen [1995] (Tax Court of Canada). Yes - that means you're supposed to declare them.

There is more to it than such a simplified statement.
http://www.cra-arc.gc.ca/tx/bsnss/tp.../menu-eng.html
The clerk did not convert to cash and it almost certainly wasn't part of an arrangement with his employer, so it would not be taxable. Against the terms of his employment? Possibly. Ethically questionable? Probably.

Vasco Oct 27, 2011 1:57 pm

I'm curious if people in this thread would think differently if the clerk had simply asked (and been given) permission from the customer first.

Jesperss Oct 27, 2011 2:17 pm


Originally Posted by CanadianConnection33 (Post 17346231)

More importantly to the clerk, it is probably a breach of his terms of employment. We cannot know for sure but it's a good guess.


The clerk is making $9/hour, I'm pretty sure they don't have an extensive list of terms besides "show up on time, accept payments, and make change"

aubreyfromwheaton Oct 27, 2011 3:31 pm

wow if the government comes after you in canada, they still have the queen of england as the plaintiff?

no wonder she's on the loonie (or is it the toonie?)

CanadianConnection33 Oct 28, 2011 4:55 pm


Originally Posted by aubreyfromwheaton (Post 17347280)
wow if the government comes after you in canada, they still have the queen of england as the plaintiff?

no wonder she's on the loonie (or is it the toonie?)

She's on all coins and the $20 bill.

If the state comes after you criminally the style of cause is always
"R v [your name]" The R stands for "Rex (King) or Regina (Queen)".

Technically, when you sue the government it is "[Your name] v Her Majesty the Queen in Right of Ontario" or something like that. Usually it just shows up as [you] v Ontario.

It's all a formality though and doesn't really mean much.

I've gone way off topic but thought it might be interesting to share.

raph Oct 28, 2011 6:42 pm

That's common in Germany too, or at least it used to be...
Here you get between 1 and 10 "Shell Clubsmart" Points per Liter (depending on Membership and type of Petrol) that you can trade to Air Berlin Miles which are amongst the most valuable miles there are (if only for the fact that it's one of the few programs that lets you pay taxes with miles) and Accor Hotel Points.

Have seen a few occasions where employees scan their own cards - I would do it in a heartbeat. That way any gas station clerk will be able to afford two intercontinental holidays per year (if they even know what their points are worth and don't trade em for less valuable things) ^

Unfortunately I haven't seen it in a while - still hoping to find one of those clerks again to buy their miles :D

Santander Oct 28, 2011 6:47 pm


Originally Posted by aubreyfromwheaton (Post 17347280)
wow if the government comes after you in canada, they still have the queen of england as the plaintiff?

no wonder she's on the loonie (or is it the toonie?)

Actually, she's the Queen of Canada as well. And I find that tone rather offensive.


Originally Posted by raph (Post 17353660)
Have seen a few occasions where employees scan their own cards - I would do it in a heartbeat. That way any gas station clerk will be able to afford two intercontinental holidays per year (if they even know what their points are worth and don't trade em for less valuable things) ^

Yeah why not? I'd do it too.

Ancien Maestro Oct 29, 2011 9:48 pm

imo.. not a cc charge fee.. but the operator does pay for the miles to redeem..

whether its the location operator, or corporate, there is a cost associated to divying out miles..

Long Islander Oct 30, 2011 4:42 pm


Originally Posted by Santander (Post 17346046)
I've never seen a place which charged a premium for buying fuel on a credit card, actually some places give you a discount for paying by credit card.

Consider yourself lucky.

Santander Oct 30, 2011 5:16 pm


Originally Posted by Long Islander (Post 17362147)
Consider yourself lucky.

I don't actually drive for most of the year now so I don't even have to worry about this anymore! :D

Ancien Maestro Oct 30, 2011 9:13 pm


Originally Posted by Long Islander (Post 17362147)
Consider yourself lucky.


Originally Posted by Santander (Post 17362275)
I don't actually drive for most of the year now so I don't even have to worry about this anymore! :D

I've never seen it before neither.. until I hit California this past summer..

and we've visited Florida, Texas, Cancun and Hawaii this year..

Just floored me when the cashier said that I had to pay extra more than what the posted sign said the price was.. I pointed to the sign.. and it was a cash price (unadvertised), and it was already $4.79 per gallon..:eek:

alanh Oct 31, 2011 1:38 am

I can't speak to the legality under Canadian law, but I'm certain it's against the employment conditions.

A friend who works at a grocery chain tells me that using his personal loyalty card for customers is forbidden. First, the whole point of the loyalty card is the data mining aspect, which is frustrated if all the transactions are funneled into one card. Second, they're running a promotion where you can get 10c/gallon discount on gasoline for every $100 spend. For someone working a register, it would be very easy to max this out at $1/gallon off.

They had at one time used a store card to avoid arguments with customers over getting discounted prices, but were told to stop (again, the data mining).

He's not allowed to benefit in any personal way from transactions he processes.


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