Thanks and thanks to all others :)

52 done
148 to go

60 done

I submitted one.

One problem I noticed...the question "I am a member of _________ hotel loyalty program(s)." contains options for 2-3 and 3-5, which overlap. Thus you'll have to combine those two categories in your data or throw out the question.

Also, I'm wondering...you ask a lot of questions about people's satisfaction with their hotel loyalty programs. But you don't ask which program people are thinking of. For example, Hyatt is well known for not properly crediting points and it takes a lot of effort to get what you've earned. If 80% of the survey respondents happen to be Hyatt members that could be an issue. I personally found myself disagreeing with almost everything because there were a lot of blanket statements. In almost any question at least one program did a good job, even if the rest didn't. The industry in general could be doing a poor job, but my reponses might indicate satisfaction. Let me give a concrete example. One question asked if I agreed that it was hard to use points to book rooms so I give up. Points are really easy to use with ICHG, so I disagreed. But maybe every other hotel program in existence is terrible. The industry overall could be doing a poor job but the survey could draw responses that say the opposite.

Just some suggestions!

Dear Maracle,

Thank you for your comment.

I agree that some of the statements depend on the program, which I have highlighted in the implications of my research. My research focusses on the overall experience and this is a reason why some of the questions apply differently to different hotel groups. Furthermore, the analysis depends on a combinations of statements and previously answered questions rather than how individual statements have been answered.

Cheers

Robert

Finished it. Good luck.

finished it good luck

Thanks DavidinSaipan and althes

Done.

I completed a survey.

I hope you can post the results and any conclusions you have about the hotel programs when you complete your research.

Thanks JayBrian, I will certainly post my results on this forum.

and thanks butta1898.

I have 71 responses now, 129 to go.

78 so far

82 responses so far

Make it 83 ;) Good luck with your thesis!

Just completed.