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-   -   only ONE CO 25k offer per customer? (https://www.flyertalk.com/forum/milesbuzz/1035943-only-one-co-25k-offer-per-customer.html)

AA_CPA Jan 5, 2010 12:12 pm

only ONE CO 25k offer per customer?
 
So, went to Chase to apply for the Chase CO 25k offer. Did this in Oct 09 - received the 25k miles.

They reject the eCoupon submission. Banker gets message from backoffice stating that the offer is limited to one per customer.

Where does it say that in the T&C? All it says is one rewards offer per customer, per calendar year.

Anyone else having this problem?

vdostoi1 Jan 5, 2010 12:16 pm


Originally Posted by AA_CPA (Post 13117603)
So, went to Chase to apply for the Chase CO 25k offer. Did this in Oct 09 - received the 25k miles.

They reject the eCoupon submission. Banker gets message from backoffice stating that the offer is limited to one per customer.

Where does it say that in the T&C? All it says is one rewards offer per customer, per calendar year.

Anyone else having this problem?

I will let you know when I do it later this month. I was under the same impression that is once per calendar year. Could the Chase system be set up in such a way that one calendar year actually has to pass before you can take advantage of it again?

thebat Jan 5, 2010 1:45 pm

What?
 

Originally Posted by AA_CPA (Post 13117603)
So, went to Chase to apply for the Chase CO 25k offer. Did this in Oct 09 - received the 25k miles.

They reject the eCoupon submission. Banker gets message from backoffice stating that the offer is limited to one per customer.

Where does it say that in the T&C? All it says is one rewards offer per customer, per calendar year.

Anyone else having this problem?

What are you applying for? CC or checking account. Or something else?

joediver Jan 5, 2010 3:45 pm

My experience has been one business and one personal account per year. Still have personal and business accounts open and just went in today and banker assured me my new business account opened today would get the miles (10k for $500+ first deposit and 15k for first use of new debit card)

yuel Jan 5, 2010 3:55 pm


Originally Posted by AA_CPA (Post 13117603)
So, went to Chase to apply for the Chase CO 25k offer. Did this in Oct 09 - received the 25k miles.

They reject the eCoupon submission. Banker gets message from backoffice stating that the offer is limited to one per customer.

Where does it say that in the T&C? All it says is one rewards offer per customer, per calendar year.

Anyone else having this problem?

Did you print off a new coupon or use the same one with the old coupon code?
I have open 3 and off to my 4th account in two weeks.

buschoi Jan 5, 2010 5:05 pm

I have noticed many ex-WAMU branches used to have the once per 12-month period promotions. Perhaps they are just not used to this promotion based on calendar year?

Last week, I successfully persuaded one of my co-workers to take advantage of the promotion before the end of 2009. As I expected, he said the banker had never seen this offer before. So I would speculate the knowledge of the banker in this promotion is minimal, if not none, and I would probably ask the banker to reread the coupon.

fet Jan 5, 2010 5:34 pm


Originally Posted by AA_CPA (Post 13117603)
So, went to Chase to apply for the Chase CO 25k offer. Did this in Oct 09 - received the 25k miles.

They reject the eCoupon submission. Banker gets message from backoffice stating that the offer is limited to one per customer.

Where does it say that in the T&C? All it says is one rewards offer per customer, per calendar year.

Anyone else having this problem?

I had the same problem too.
My banker opened up an inquiry and she suppose to let me know what happens.
Keeping my fingers crossed.

AA_CPA Jan 5, 2010 6:16 pm

I discovered what the problem was.

The eBonus code has changed on the CO website. Just go to the CO website OnePass offers, and get a new coupon there.

I guess there is a slight difference in the first few digits. After getting the new coupon, it worked OK.

greattypo Jan 5, 2010 8:05 pm

For anyone opening a 2nd personal checking account
 
Did you cancel your first one before opening the 2nd?

buschoi Jan 5, 2010 9:12 pm


Originally Posted by AA_CPA (Post 13120303)
I discovered what the problem was.

The eBonus code has changed on the CO website. Just go to the CO website OnePass offers, and get a new coupon there.

I guess there is a slight difference in the first few digits. After getting the new coupon, it worked OK.

I don't understand it. :confused: The coupon code is unique for everyone and every time you go there trying to print it. That's why we are all told to refresh the browser before printing one. Did you have a correct coupon that had the March expiration date the first time you went in to open the account?

I am holding off to these two accounts for now... I will wait and see if CO has the Mileathon promotion again in 2010. :D

buschoi Jan 5, 2010 9:14 pm


Originally Posted by greattypo (Post 13120851)
Did you cancel your first one before opening the 2nd?

He can't close the first one until April unless he wants to risk Chase pulling out the miles from his CO account.

AA_CPA Jan 5, 2010 9:29 pm


Originally Posted by greattypo (Post 13120851)
Did you cancel your first one before opening the 2nd?



Yes for the personal, but no for the business account. Opened Oct 1, so it was past the three months.

Some bloggers have the old link posted - although the expiration date on that coupon has changed, the first few digits (which don't change when refreshing), hasn't. So, if you used someone's link, it may not work (if you did the promo in the previous calendar year).

Basically, if you did the promo before, print the coupon through the CO website - here it is:

http://www.continental.com/web/en-US...D31685530585E6

buschoi Jan 5, 2010 9:34 pm


Originally Posted by AA_CPA (Post 13121388)
Some bloggers have the old link posted - although the expiration date on that coupon has changed, the first few digits (which don't change when refreshing), hasn't. So, if you used someone's link, it may not work (if you did the promo in the previous calendar year).

Basically, if you did the promo before, print the coupon through the CO website - here it is:

http://www.continental.com/web/en-US...D31685530585E6

^ That's tricky, and thanks for the link! :D

jjwjjw Jan 5, 2010 9:40 pm


Some bloggers have the old link posted - although the expiration date on that coupon has changed, the first few digits (which don't change when refreshing), hasn't. So, if you used someone's link, it may not work (if you did the promo in the previous calendar year).

Basically, if you did the promo before, print the coupon through the CO website - here it is:

http://www.continental.com/web/en-US...D31685530585E6
Thanks for this. Was going to go open one later this week.

SkinsFan0521 Jan 6, 2010 11:55 am


Originally Posted by buschoi (Post 13121299)
He can't close the first one until April unless he wants to risk Chase pulling out the miles from his CO account.

Just curious where this is listed in the T&C? I read through everything I could find on the site with the offer, but didn't see anything relating to keeping it open for 3 months, just that it's one per calendar year.

Also, do you get a pro-rated annual fee back when you cancel?

Thanks


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