Sep 12, 2013, 1:04 pm
Last edit by: belfordrocks
UA Insider (sept 13, 20h39 GMT)
We’ve reviewed the error that occurred yesterday and decided that, based on these specific circumstances, we will honor the tickets.
How to ticket if yours is pending
DO NOT CALL!
Ok UA is aware and has confirmed honoring, you can safely call now. However, if anything similar happens again:
DO NOT CALL!
Frequently Asked Questions
Will United honor my ticket?
Per Posting from UA Insider, tickets will be honored
Will I earn EQM/RDM if I fly this ticket?
YES
We’ve reviewed the error that occurred yesterday and decided that, based on these specific circumstances, we will honor the tickets.
How to ticket if yours is pending
Originally Posted by SFO777
Someone in the UA forum posted a way to force the ticketing...
Go into your limbo rez, Edit Passenger Details.
Change the FFinfo to another *A carrier. Save.
Wait 5 minutes.
Go back in and change the FF info back to UA. Save.
You should get your email confirmation of ticketing within 10 minutes.
Worked for me on both of my limbo tickets.
Go into your limbo rez, Edit Passenger Details.
Change the FFinfo to another *A carrier. Save.
Wait 5 minutes.
Go back in and change the FF info back to UA. Save.
You should get your email confirmation of ticketing within 10 minutes.
Worked for me on both of my limbo tickets.
Ok UA is aware and has confirmed honoring, you can safely call now. However, if anything similar happens again:
DO NOT CALL!
Frequently Asked Questions
Will United honor my ticket?
Per Posting from UA Insider, tickets will be honored
Will I earn EQM/RDM if I fly this ticket?
YES
(gone) UA misprice $5 & $10 fares merged thread
Sep 13, 2013, 2:48 pm
#661
Join Date: Feb 2011
Location: San Antonio, Texas, USA
Programs: AA, Delta, Singapore Airlines
Posts: 701
This thread is like watching an accident - I want to look away but can't. I was on United.bomb looking for reward availability and didn't even realize the glitch was in play till after the fact. Now I kick myself reading every new post of a successful ticket. Good on those that got in though.
Congratulations to everyone who made it! Would have loved a Hawaii vacation with the family for Thanksgiving, though.
Sep 13, 2013, 2:49 pm
#662
Original Poster
Join Date: May 2011
Location: SFO
Programs: UA 1K
Posts: 98
Brilliant suggestion on how to get a reservation ticketed. I got frequent flyer numbers for US Airways and Air Canada, entered them into the passenger info for me and my husband and a few minutes later my ticket was issued. Thanks to whoever figured this out (how did you figure that out, by the way??).
Sep 13, 2013, 2:59 pm
#663
Join Date: Dec 2006
Posts: 16
coworker booked but forgot to include FF number. after he updated, it ticketed... i tried it, worked for me, then posted 
http://www.flyertalk.com/forum/unite...l#post21439503
http://www.flyertalk.com/forum/unite...l#post21439503
Sep 13, 2013, 3:08 pm
#664
Join Date: Mar 2012
Location: RDU
Programs: HH Diamond, Marriott Silver, AA Plat, DL Silver, SW A-List, Emerald Club Exec
Posts: 132
Can't believe I missed out on this...I was even off work yesterday and happened to not check FlyerTalk..To be fair though, I was meeting with a doc regarding upcoming surgery, but still....lol.
Sep 13, 2013, 4:28 pm
#665
FlyerTalk Evangelist
Join Date: Jan 2012
Location: Northern Calif./Eastern Ida.
Programs: Amethyst Premier Plutonium Medallion
Posts: 20,663
thanks!
I was reading about the same-day change fees on United.com, looks like if you change your flight within 24-hr of departure, you get a discounted same-day change fee of $75 or $0 for Gold status, but it doesn't seem to specify or differentiate between domestic or international.
So here's the plan, I'm going to wait until the day of departure to change my regular priced (G class) to a date in December, and receive a $75 penalty; use the $5 ticket to fly on that day.
can anyone tell me if there's any problem with this?
p/s this flight departs 3 days later after the previous section, which suppose to earn me Gold status, now the question is: will I see my Gold status available 3 days after the flight, before I can go change that final section?
I was reading about the same-day change fees on United.com, looks like if you change your flight within 24-hr of departure, you get a discounted same-day change fee of $75 or $0 for Gold status, but it doesn't seem to specify or differentiate between domestic or international.
So here's the plan, I'm going to wait until the day of departure to change my regular priced (G class) to a date in December, and receive a $75 penalty; use the $5 ticket to fly on that day.
can anyone tell me if there's any problem with this?
p/s this flight departs 3 days later after the previous section, which suppose to earn me Gold status, now the question is: will I see my Gold status available 3 days after the flight, before I can go change that final section?
Sep 13, 2013, 4:38 pm
#666
Join Date: Sep 2013
Posts: 7
I think I will fly the $5 one-way ticket since change it will induce fare difference and change fee, which just doesn't make any sense.
Now how about that final domestic leg of my multi-destination ticket with international legs? If I don't flight it, is there anyway to recoup any of its value? or the change fee ($300) is just to much for recoup a domestic one way flight?
Sep 13, 2013, 5:33 pm
#669
Join Date: Oct 2010
Location: YVR - Vancouver, with most winter weekends in Whistler.
Programs: Aeroplan 35K, Alaska MVP, Marriott Titanium / Lifetime Platinum, Hertz President's Circle
Posts: 4,610
Good on UA for honouring these tickets.
I didn't get in on it - but I wish I had.
I will still fly them next time.
I didn't get in on it - but I wish I had.
I will still fly them next time.
Sep 13, 2013, 6:13 pm
#670
Suspended
Join Date: Nov 2003
Location: Tucson, AZ, USA. UA 1K, reluctant but * best in class * DL FO/MM. Former BA jumpseat rider and scourge of Dilbertian management and apologists. As LX might - and do - say: "....an experienced frequent flyer of international airlines"
Posts: 3,386
^ Aaron and the UA team: it's rare these days that we can cheer for the integrity of a major airline and this is a refreshingly honest decision here.
I'm sure this was helped by the speed with which UA shut this down and left themselves systematically able to honor the booked fares with relatively little systemwide collateral...as opposed to 4-mile island, which admittedly was murkier.
But, whatever, they stand by the sold fares. Hey thanks to my difficulty in finding a workable connection yesterday while I drove around eastern Puerto Rico while this was going on, I don't even have any of these tix... a change for me..... usually other FT members give me a hard time because I'm the guy with nineteen (RGN) or thirty (LAS) or whatever of the deal
This is why UA...is not LX! In a good way.
You guys who got in had better park your a$$es on those seats and fly them all in the spirit of cooperation....
I'm sure this was helped by the speed with which UA shut this down and left themselves systematically able to honor the booked fares with relatively little systemwide collateral...as opposed to 4-mile island, which admittedly was murkier.
But, whatever, they stand by the sold fares. Hey thanks to my difficulty in finding a workable connection yesterday while I drove around eastern Puerto Rico while this was going on, I don't even have any of these tix... a change for me..... usually other FT members give me a hard time because I'm the guy with nineteen (RGN) or thirty (LAS) or whatever of the deal
This is why UA...is not LX! In a good way.
You guys who got in had better park your a$$es on those seats and fly them all in the spirit of cooperation....
Sep 13, 2013, 6:21 pm
#671
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
^ Aaron and the UA team: it's rare these days that we can cheer for the integrity of a major airline and this is a refreshingly honest decision here.
I'm sure this was helped by the speed with which UA shut this down and left themselves systematically able to honor the booked fares with relatively little systemwide collateral...as opposed to 4-mile island, which admittedly was murkier.
But, whatever, they stand by the sold fares. Hey thanks to my difficulty in finding a workable connection yesterday while I drove around eastern Puerto Rico while this was going on, I don't even have any of these tix... a change for me..... usually other FT members give me a hard time because I'm the guy with nineteen (RGN) or thirty (LAS) or whatever of the deal
This is why UA...is not LX! In a good way.
I'm sure this was helped by the speed with which UA shut this down and left themselves systematically able to honor the booked fares with relatively little systemwide collateral...as opposed to 4-mile island, which admittedly was murkier.
But, whatever, they stand by the sold fares. Hey thanks to my difficulty in finding a workable connection yesterday while I drove around eastern Puerto Rico while this was going on, I don't even have any of these tix... a change for me..... usually other FT members give me a hard time because I'm the guy with nineteen (RGN) or thirty (LAS) or whatever of the deal
This is why UA...is not LX! In a good way.
Sep 13, 2013, 7:49 pm
#672
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,291
I'm sure I speak for everyone when I say... congrats to all you lucky SOBs that happened to be reading FT yesterday.
Sep 13, 2013, 8:02 pm
#673
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,445
Nothing about mileage accrual in their statement. You would THINK the tickets would earn mileage, but do they show "$0.00" as the "airfare" (the line above all the taxes) on the confirmation receipts? If they do, is that a problem: will the system award mileage on zero airfares?
I congratulate all of you who booked free tickets for vacations, family visits and such. To those of you doing mileage runs, you have my deepest sympathies. And I say that as a 1K who had two UA flights cancelled tonight. It's just not very much fun being a domestic UA flyer -- and that's on the airline's best days. I would never want to fly for "no reason," especially since the status is worth so much less now.
I congratulate all of you who booked free tickets for vacations, family visits and such. To those of you doing mileage runs, you have my deepest sympathies.
And I say that as a 1K who had two UA flights cancelled tonight. It's just not very much fun being a domestic UA flyer -- and that's on the airline's best days. I would never want to fly for "no reason," especially since the status is worth so much less now.
Sep 13, 2013, 8:04 pm
#674
Join Date: Jun 2013
Location: Eau Claire, Wisconsin
Programs: United Mileage Plus 1K
Posts: 94
UA unbookable misprice $5 & $10 fares merged thread
there's nothing refreshing about this decision, depending on the magnitude of tickets sold or should I say given away, this only weakens mileage plus points and probably drastically reduces the number of lower fares
Sep 13, 2013, 8:17 pm
#675
Join Date: Aug 2010
Location: STR
Programs: UA Slvr, DL Slvr, IHG Plt, SPG Gld
Posts: 197
Congrats to those who got in on it. Extremely jealous.^