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-   -   AA MR Needed? A stranded traveler story... (https://www.flyertalk.com/forum/mileage-run-discussion/1164967-aa-mr-needed-stranded-traveler-story.html)

bhndrxn Dec 28, 2010 6:25 am

AA MR Needed? A stranded traveler story...
 
Was 93.1K before booking and flying the first leg of a LAX-DFW-DCA roundtrip that would provide 7, 340 miles with the LASF2 promotion.

Before heading to the airport yesterday to jump on the return leg, I was contacted by AA and told that my flight was canx'd. I was offered a series of return flights - none of them routed through DFW.

So....My account shows 78,500 miles (still waiting for RDU DEQM miles to hit). If I don't go back through DFW and am not given no LASF2 credit by AA, I will end the year at 97,800 miles (when the RDU DEQM miles hit). If I am granted one leg of the LASF2, I will be at 99,035. If I am granted both LASF2 legs, I will be at 100,417.

I tried calling the EXP CS reps yesterday and was passed through to AAdvantage desk. I was told my case needed to be passed to someone at a higher level and that I would be called back. No call yet received.

Wondering if I will need to scramble for a last minute MR (not sure if I will be able to do it) to take me over the top or if AA will grant me full LASF2 credit.

I am sure with the experience on this board, some of you have thoughts/advice.

clacko Dec 28, 2010 6:33 am

send a request to aadvantage customer service w/ the info & request original routing credit....you will get the eqm/rdm that would have accrued from your ticket....it has has happened to me & it was fixed....good luck..

bhndrxn Dec 28, 2010 6:37 am

Thanks, clacko.

WrLdTrvLnIndian Dec 28, 2010 6:42 am

do just as clocko said. I had that happen to me earlier while on a RDU MR. spoke to them, didn't email, but either or should work and i got the DEQM without taking the last leg.

bhndrxn Dec 28, 2010 7:43 am

Thanks to both of you. I will follow up yesterday's phone call with an email to be sure.

Appreciate it!

-b

noam Jan 2, 2011 8:48 pm


Originally Posted by bhndrxn (Post 15535614)
Thanks to both of you. I will follow up yesterday's phone call with an email to be sure.

Appreciate it!

-b

Did you hear back?


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