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-   -   Help! Lost laptop at ord! (https://www.flyertalk.com/forum/midwest/1522428-help-lost-laptop-ord.html)

katie7267 Nov 17, 2013 10:33 am

Help! Lost laptop at ord!
 
Hi, I left my laptop at ORD in TSA area yesterday (11/16/13) in the United terminal. Is there anyone that can do me a huge favor if there today and check to see if it is there?? I called and left messages to TSA and United, but am guessing that will get me no where.

Thank you all. I know this is a lot to ask!

IAH-OIL-TRASH Nov 17, 2013 10:36 am

http://www.tsa.gov/traveler-informat...found-contacts

773-377-1210

United is not involved and will not help (other than refer you to TSA or airport lost and found)

Edit: as Wine notes, a good description helps. Hopefully ORD tags items (like OGG does) with date/time, which will narrow down search immensely.

katie7267 Nov 17, 2013 10:41 am

Thanks for the info.

WineCountryUA Nov 17, 2013 10:41 am

Welcome to Flyertalk!, katie7267

Originally Posted by katie7267 (Post 21800193)
Hi, I left my laptop at ORD in TSA area yesterday (11/16/13) in the United terminal. Is there anyone that can do me a huge favor if there today and check to see if it is there?? ....

Your item has likely been removed from the TSA lanes. And United will not be involved. Focus on the supplied phone contact.

Since a surprising large number of folks leave similar items daily -- be able to provide a good description -- model number, serial number, unique identifying marks (company logo, ...)

Sweet Willie Nov 18, 2013 7:03 am


Originally Posted by katie7267 (Post 21800242)
Thanks for the info.

please keep this thread up to date on if successful/your experience, as it is nice to know the outcome.

Good luck !

gobluetwo Nov 18, 2013 1:58 pm


Originally Posted by WineCountryUA (Post 21800244)
Welcome to Flyertalk!, katie7267Your item has likely been removed from the TSA lanes. And United will not be involved. Focus on the supplied phone contact.

Since a surprising large number of folks leave similar items daily -- be able to provide a good description -- model number, serial number, unique identifying marks (company logo, ...)

Great advice. I've actually taped my business card to the bottom of my laptop. Should probably do something similar with my iPad (maybe put my info onto the picture i use for the lock screen)

sdemw Nov 21, 2013 4:15 pm

About 3 month ago my wife left her laptop at ORD, i was on a flight about 4 hours later (long story but one of us needed to get home earlier) ... get a frantic text that she went to take out her laptop and it wasn't there. I run from my gate to head to TSA. Find someone at the TSA to help - fully expecting to have to present ID, prove that this lap top is somehow mine, eg log in or similar.
When the gentleman helping me and I get to the desk where they store this stuff (just off to the side in T1 ORD) he opens a drawer and basically lets me look through it for her 15" retina mac book pro. Found it and asked if he wanted me to log in to prove it was her machine. Nope .... just let me walk off with it. So if they don't have your machine perhaps you can find a nice replacement.....

ords Nov 22, 2013 7:03 am

Katie,

Any luck retrieving your laptop?

Often1 Nov 22, 2013 7:34 am

TSA does a very thorough job with identifiable items and moves them to a secure area at some point in the day. On items such as laptops, they log the serial # into a database and can pull it up on the spot. Without the serial #, the more specifics the better.

If you provide a Fedex # or CC, TSA will also overnight the item to you, so no need to mess around with heading to ORD unless you're already there.

sdemw Nov 22, 2013 7:54 am


Originally Posted by Often1 (Post 21832645)
TSA does a very thorough job with identifiable items and moves them to a secure area at some point in the day. On items such as laptops, they log the serial # into a database and can pull it up on the spot. Without the serial #, the more specifics the better.

If you provide a Fedex # or CC, TSA will also overnight the item to you, so no need to mess around with heading to ORD unless you're already there.

NOT my experience at all - granted within the first 3-4 hours after being lost - but take a look at my post a few posts up.


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