Lifetime Platinum Premier Elite - years needed?
Sep 19, 2018, 10:10 pm
#17
Join Date: Sep 2018
Programs: Marriott
Posts: 3
Sep 19, 2018, 10:18 pm
#18
Join Date: Apr 2012
Location: perth
Programs: SPG(LTG), QANTAS gold, Korean, Accor Plat
Posts: 1,500
Try reading the merge accounts thread. There have been a number of discussions across a number of threads. I was considering a 25 stay tilt at platinum for year end but they mapped my status to plat so wont bother.
Sep 20, 2018, 3:18 am
#19
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,038
Hey guys,
According to the Marriott app, I currently have 761 lifetime nights, and 9 years of Platinum. I'm about 500K short from the 2M lifetime point qualification, but I'm hoping I can qualify for Lifetime Premier Platinum with my nights and years with Platinum status. Any idea if the "9" showing in the app includes or excludes this current year? Like, would I hit 10 years by the 12/31/18 qualification deadline, or does the 9 mean we are currently in the 9th year?
Thanks!
According to the Marriott app, I currently have 761 lifetime nights, and 9 years of Platinum. I'm about 500K short from the 2M lifetime point qualification, but I'm hoping I can qualify for Lifetime Premier Platinum with my nights and years with Platinum status. Any idea if the "9" showing in the app includes or excludes this current year? Like, would I hit 10 years by the 12/31/18 qualification deadline, or does the 9 mean we are currently in the 9th year?
Thanks!
Sep 21, 2018, 12:09 am
#20
Join Date: Dec 2013
Posts: 80
My last stay just posted and I just crossed over 50 Marriott nights today, and my years of platinum did not change from 9. I was going to shoot for Lifetime PPE since I have 742 nights. Now I won't even get Lifetime Platinum. This is stupid.
Sep 21, 2018, 12:24 am
#21
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
1. Points in the mobile app incremented. (No other change anywhere.)
2. Nights in the mobile app incremented several hours later.
3. Next day both points and nights incremented on the website (for all I know at one point there was a lag between points and nights posting there, too).
There's also this nonsense notion (per Lurker) of doing a LT sweep at the end of each year going forward. So at this point you don't know if somehow 2018 was already being counted, or you just need to wait a bit for the system to catch up, or your year will be added at the end of 2018/beginning of 2019, or if the year will for whatever reason never post (e.g. because of some IT glitch accidentally counted an extra year and they're silently clawing it back - something really stupid like that).
Obviously the safe thing to do is go nail down those final eight nights in the interim, but you might also want to consider braving the whole CSR wait time and potential for bad info. I'd definitely want answers if I were you.
(Incidentally you will get LT Plat - it's LTPP that's in question, obviously.)
Sep 21, 2018, 1:30 am
#22
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,038
Have you combined your accounts or are they still separate?
Sep 21, 2018, 5:40 am
#23
Join Date: Dec 2013
Posts: 80
I combined accounts in late August shortly after the option presented itself - no observed issues with the combination.
I did email customer support and received this terse response:
Whatever that means! Seems to corroborate what Lurker said but sucks to have to wait to find out.
I responded to the email asking for direct confirmation whether I would be granted LTP or LTPP on Jan 1 2019 based on achieving platinum status this year, and 750 lifetime nights this year and am waiting response.
In the meantime, nothing to do except secure those 8 nights to hit 750. I'll update the thread based on response to my email and/or if the lifetime years at platinum count advances to 10.
I did email customer support and received this terse response:
Thank you for taking the time to reach out to Marriott Customer Care today.
Platinum tenure will update in January 2019.
Platinum tenure will update in January 2019.
I responded to the email asking for direct confirmation whether I would be granted LTP or LTPP on Jan 1 2019 based on achieving platinum status this year, and 750 lifetime nights this year and am waiting response.
In the meantime, nothing to do except secure those 8 nights to hit 750. I'll update the thread based on response to my email and/or if the lifetime years at platinum count advances to 10.
Sep 21, 2018, 6:00 am
#24
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
The LT years thing is more than mysterious. Having said that, I recently had a stay post, and it went as follows:
1. Points in the mobile app incremented. (No other change anywhere.)
2. Nights in the mobile app incremented several hours later.
3. Next day both points and nights incremented on the website (for all I know at one point there was a lag between points and nights posting there, too).
There's also this nonsense notion (per Lurker) of doing a LT sweep at the end of each year going forward. So at this point you don't know if somehow 2018 was already being counted, or you just need to wait a bit for the system to catch up, or your year will be added at the end of 2018/beginning of 2019, or if the year will for whatever reason never post (e.g. because of some IT glitch accidentally counted an extra year and they're silently clawing it back - something really stupid like that).
Obviously the safe thing to do is go nail down those final eight nights in the interim, but you might also want to consider braving the whole CSR wait time and potential for bad info. I'd definitely want answers if I were you.
(Incidentally you will get LT Plat - it's LTPP that's in question, obviously.)
1. Points in the mobile app incremented. (No other change anywhere.)
2. Nights in the mobile app incremented several hours later.
3. Next day both points and nights incremented on the website (for all I know at one point there was a lag between points and nights posting there, too).
There's also this nonsense notion (per Lurker) of doing a LT sweep at the end of each year going forward. So at this point you don't know if somehow 2018 was already being counted, or you just need to wait a bit for the system to catch up, or your year will be added at the end of 2018/beginning of 2019, or if the year will for whatever reason never post (e.g. because of some IT glitch accidentally counted an extra year and they're silently clawing it back - something really stupid like that).
Obviously the safe thing to do is go nail down those final eight nights in the interim, but you might also want to consider braving the whole CSR wait time and potential for bad info. I'd definitely want answers if I were you.
(Incidentally you will get LT Plat - it's LTPP that's in question, obviously.)
If the "OP" doesn't get LTPP, LTP at this time is also unclear due to the ten years requirement. It could require an additional full calendar year or more, depending on how the lifetime sweeps are implemented.
Sep 21, 2018, 6:05 am
#25
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,038
I combined accounts in late August shortly after the option presented itself - no observed issues with the combination.
I did email customer support and received this terse response:
Whatever that means! Seems to corroborate what Lurker said but sucks to have to wait to find out.
I responded to the email asking for direct confirmation whether I would be granted LTP or LTPP on Jan 1 2019 based on achieving platinum status this year, and 750 lifetime nights this year and am waiting response.
In the meantime, nothing to do except secure those 8 nights to hit 750. I'll update the thread based on response to my email and/or if the lifetime years at platinum count advances to 10.
I did email customer support and received this terse response:
Whatever that means! Seems to corroborate what Lurker said but sucks to have to wait to find out.
I responded to the email asking for direct confirmation whether I would be granted LTP or LTPP on Jan 1 2019 based on achieving platinum status this year, and 750 lifetime nights this year and am waiting response.
In the meantime, nothing to do except secure those 8 nights to hit 750. I'll update the thread based on response to my email and/or if the lifetime years at platinum count advances to 10.
Sep 21, 2018, 6:28 am
#26
Join Date: Dec 2013
Posts: 80
Yes it did show that. So what I was expecting, was that clearing 50 nights like I just did, I would see that 1. I am now Platinum status, 2. next step Platinum Premier, and 3. Lifetime Platinum (10 years at Platinum). I got the first two but not the third - still showing Lifetime Gold and 9 years Platinum.
Sep 21, 2018, 6:43 am
#27
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,038
That is just plain weird, if you renewed platinum, your current status was expiring in Feb 2019, hence by renewing the status was extended to 2020, i.e. you earned a status year in 2018.
It is ridiculous that such basic information as when your current status expire is omitted from the website and app, surely a testament to the sub par Mickey Mouse IT at Marriott.
It is ridiculous that such basic information as when your current status expire is omitted from the website and app, surely a testament to the sub par Mickey Mouse IT at Marriott.
Sep 21, 2018, 6:46 am
#28
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Isn't there a question of whether you get the additional year of status credited now or in January (or even later next year)?
Sep 21, 2018, 8:12 am
#29
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,038
(1) a MPG year
(2) a MR year
(3) a SPG year
where MPG year only count towards LTP, MR year and SPG year count towards LTP and LTPP and the maximum awarded years is capped at 2. Not exactly rocket science but probably too much for MAR IT and their current setup.
Sep 21, 2018, 12:30 pm
#30
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Indeed - my comment was not very clear. I was responding to the statement "Now I won't even get Lifetime Platinum." Probably my biggest hope for the new 2019 program at this point is a naming convention that didn't result from drawing names out of a hat (or even that, so long as no words are allowed to be repeated)...