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Only using 1 night of a 2 night reservation
I have any upcoming 2 night reservation ($129 / nt). I called the elite line to change it to 1 night and the rate went up to $210 / nt. They called the front desk and said that was correct and they could not honor the $129 for 1 night.
Can someone explain how this works? It does not specifically state in the reservation that it’s a 2 night minimum. My plan is to check in and change my departure date to the next day – I’ll see what happens. |
What are the rate rules?
Some promotional rates require a minimum stay while others, for example, may require you to stay over a Saturday night. If you don't meet the terms of the rules then the rate reverts back to the rack rate. |
Here are the rules:
Rate Rules Canceling Your Reservation You may cancel your reservation for no charge until October 9, 2008 (1 day[s] before arrival). Please note that we will assess a fee of 129.00 USD if you must cancel after this deadline. If you have made a prepayment, we will retain all or part of your prepayment. If not, we will charge your credit card. This fee equals 1 night of your room charge (for the first night of your reservation). Regular Rate * Studio Suite (1-queen 1-bath) * Max 3 ppl * Complimentary Grab and Go Breakfast * Free Parking |
Is this a weekend rate? If you are staying a Thurs-Fri and taking off the Friday portion or a Sat-Sun and taking off Saturday then the rate would most likely revert to the standard weekday rate.
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Originally Posted by bulldoggolfer05
(Post 10501235)
Is this a weekend rate? If you are staying a Thurs-Fri and taking off the Friday portion or a Sat-Sun and taking off Saturday then the rate would most likely revert to the standard weekday rate.
I hope that the OP is prepared for the possibility of an expensive surprise. |
For weekend stays, 2 nights are better than 1 if you have a shoulder night (Thursday or Sunday).
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It was a Fri - Sat reservation.
UPDATE: At check in there was no issue in changing the check out date -- got the folio with the correct rate on the way out. |
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