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-   -   Status recognized with a priceline booking? (https://www.flyertalk.com/forum/marriott-rewards/832870-status-recognized-priceline-booking.html)

777-9X Jun 10, 2008 4:41 am

Status recognized with a priceline booking?
 
Hello all,

First of all, I did a search on this matter, and the only thread I found is almost 3 yrs old (http://flyertalk.com/forum/showthrea...ight=priceline).

As I have a stay in the SF Marriott coming, I was wondering if my Gold status will be recognized (I booked through Priceline's name your own price) so I will get access to the lounge (and thus breakfast).

Secondly, I have two rooms. Is it likely that both rooms will be upgraded to an executive room?

Thanks!

newfbc Jun 10, 2008 6:18 am


Originally Posted by -DSH- (Post 9854479)
Hello all,

First of all, I did a search on this matter, and the only thread I found is almost 3 yrs old (http://flyertalk.com/forum/showthrea...ight=priceline).

As I have a stay in the SF Marriott coming, I was wondering if my Gold status will be recognized (I booked through Priceline's name your own price) so I will get access to the lounge (and thus breakfast).

Secondly, I have two rooms. Is it likely that both rooms will be upgraded to an executive room?

Thanks!

There's a thread not very far away :)

http://www.flyertalk.com/forum/showthread.php?t=789836

On the first page of threads.

Ron.

777-9X Jun 10, 2008 6:34 am

Thanks, Ron.

Seems that it is hit or miss?

hhoope01 Jun 10, 2008 7:43 am

The real answer is that Marriott will always recognize your elite status. The kicker is that the hotel has to know what that status is. With Priceline type reservations, the hotel will not know your MR# or anything about your elite status unless you tell them. If you call Marriott Reservations and have them apply your MR# to the reservation, you shouldn't have any issues with receiving recognition of your elite status.

As for getting both rooms upgraded, that really depends on the hotel. Per MR T&Cs, only your room should be upgraded (if an upgrade is available.) But if the hotel isn't very crowded, they may be willing to upgrade both rooms. Also, technically per the rules, only those in your room should get CL access. But again, most hotels seem to give CL access to everyone in both rooms. Just be aware though, that those in the 2nd room might not be given access. (Of course, a lot of hotels in the US don't really check what room someone is staying in and whether they really have CL access or not. So it is still possible that those in the 2nd room could still have access through one of the keys to your room.)

777-9X Jun 10, 2008 8:42 am


Originally Posted by hhoope01 (Post 9855013)
The real answer is that Marriott will always recognize your elite status. The kicker is that the hotel has to know what that status is. With Priceline type reservations, the hotel will not know your MR# or anything about your elite status unless you tell them. If you call Marriott Reservations and have them apply your MR# to the reservation, you shouldn't have any issues with receiving recognition of your elite status.

As for getting both rooms upgraded, that really depends on the hotel. Per MR T&Cs, only your room should be upgraded (if an upgrade is available.) But if the hotel isn't very crowded, they may be willing to upgrade both rooms. Also, technically per the rules, only those in your room should get CL access. But again, most hotels seem to give CL access to everyone in both rooms. Just be aware though, that those in the 2nd room might not be given access. (Of course, a lot of hotels in the US don't really check what room someone is staying in and whether they really have CL access or not. So it is still possible that those in the 2nd room could still have access through one of the keys to your room.)

That's GREAT news, thanks hhoope01! I'll call Marriott to add my MR# (can't do it online for some reason).

allset2travel Jun 11, 2008 5:58 pm


Originally Posted by hhoope01 (Post 9855013)
............. With Priceline type reservations, the hotel will not know your MR# or anything about your elite status unless you tell them. If you call Marriott Reservations and have them apply your MR# to the reservation, you shouldn't have any issues with receiving recognition of your elite status.......

I second what hhoope01 said. After MR CSR put in your priceline confirmation # into your MR account, you will receive an email from MR, thanking for the reservation. You should be able to view it within your account.

As gold, you should get room upgrade (subject to avail, of course); no idea what will they do for the 2nd room. Try to get your own room upgraded first; then politely ask if they kindly upgrade the 2nd to an adjacent room (or on the same floor).

As for CL access, unless you have an army of folks, I would simply take them in at the same time as you enter; take a low profile. (I have seen families with 4-5 people sitting in the lounge on occasion)

777-9X Jun 12, 2008 10:02 am

Thanks, allset2travel.

I called Marriott just a few minutes ago but the CSR told me she couldn't and the reservation number to my MR# account for some reason? As I don't have a gold card yet (I used the FB Promo to sign up) I'm wondering if they would honor the gold perks..

allset2travel Jun 12, 2008 10:07 am


Originally Posted by -DSH- (Post 9867386)
Thanks, allset2travel.

I called Marriott just a few minutes ago but the CSR told me she couldn't and the reservation number to my MR# account for some reason? As I don't have a gold card yet (I used the FB Promo to sign up) I'm wondering if they would honor the gold perks..

What follows assumes you already have your account # at Marriott.
There is an on-going saying among FTers, that being, "if CSR says NO the first time, call back and talk to another".:rolleyes:

If you have not received your MR#, perhaps you should wait till you do.

Tummy Jun 12, 2008 12:06 pm

I have never had any luck getting benefits on priceline. I get the same responses from the phone CSRs no matter how many times I called in the past.

martyYYZ Jun 12, 2008 1:07 pm


Originally Posted by -DSH- (Post 9867386)
Thanks, allset2travel.

I called Marriott just a few minutes ago but the CSR told me she couldn't and the reservation number to my MR# account for some reason? As I don't have a gold card yet (I used the FB Promo to sign up) I'm wondering if they would honor the gold perks..

If your signed up for the Gold promo, you should have received an email with your new account number right after signing up. Call back and give reservations this account number. You will receive a second email in 2-7 days to create online access to the account

777-9X Jun 12, 2008 1:43 pm


Originally Posted by martyYYZ (Post 9868585)
If your signed up for the Gold promo, you should have received an email with your new account number right after signing up. Call back and give reservations this account number. You will receive a second email in 2-7 days to create online access to the account

I've called Marriott, and they actived my account manually, apparently.

I already have an MR# with password (I can login online and view my other two reservations I have booked)..

I'll call Marriott tomorrow again..

glg Jun 12, 2008 1:49 pm


Originally Posted by -DSH- (Post 9867386)
I called Marriott just a few minutes ago but the CSR told me she couldn't and the reservation number to my MR# account for some reason?

You have it backward. You don't want to add the reservation to your MR#, you want to add your MR# to your reservation.

777-9X Jun 12, 2008 2:01 pm


Originally Posted by glg (Post 9868857)
You have it backward. You don't want to add the reservation to your MR#, you want to add your MR# to your reservation.

When you add the reservation to your MR account, doesn't your MR# get added to your reservation automatically?

Anyhow, while trying to add my MR# to my reservation, it says:
"We experienced technical difficulties while adding your Marriott Rewards number to this reservation. Please try again later or call 1-800-MARRIOTT."

777-9X Jun 13, 2008 3:54 am

Update -- I got my MR# added by calling Europe CR. It shows up under reservations in my MR account online and it has my MR#.

jan_az Jun 14, 2008 10:40 pm


Originally Posted by -DSH- (Post 9872458)
Update -- I got my MR# added by calling Europe CR. It shows up under reservations in my MR account online and it has my MR#.


Wow

No wonder upgrades are becoming fewer and farther between

A priceline booking, comped status, and you want two upgraded rooms and free bkfst and dinner snacks for 4 or 5. Hotels are a business you know, pretty soon we will be reading about all the benefit cuts hotels are making like the airlines.


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