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-   -   On Command Video Is Terrible (https://www.flyertalk.com/forum/marriott-rewards/782895-command-video-terrible.html)

freeupgrade Jan 24, 2008 12:05 pm
On Command Video Is Terrible
 
That company(On Command - movies in rooms) has really gone seriously downhill. :mad:

Last week I was at a f/s Marriott. During On Command's "supposed" download of new movies, they managed to delete at least 10 movies, and completely failed to add a single new film. :td:

When I mentioned it to Engineering, they said they called OC, and OC admitted the download did not work, and they would "reattempt" it.

Its now 1 week later, and nothing has been accomplished. Amazing....

No wonder their revenue for Q4 2007 was down: :td:

dingo Jan 24, 2008 6:07 pm
Originally Posted by freeupgrade (Post 9127713)
That company(On Command - movies in rooms) has really gone seriously downhill. :mad:

Last week I was at a f/s Marriott. During On Command's "supposed" download of new movies, they managed to delete at least 10 movies, and completely failed to add a single new film. :td:

When I mentioned it to Engineering, they said they called OC, and OC admitted the download did not work, and they would "reattempt" it.

Its now 1 week later, and nothing has been accomplished. Amazing....

No wonder their revenue for Q4 2007 was down: :td:

Those ba$tards.

I think you meant for the quotes to be around "download" as opposed to "supposed"...just a hunch.

dayone Jan 24, 2008 8:45 pm
Originally Posted by freeupgrade (Post 9127713)
During On Command's "supposed" download of new movies, they managed to delete at least 10 movies, and completely failed to add a single new film.
Who knew OC changed the porn every month?

riskvsreward Jan 24, 2008 9:12 pm
In Room Entertainment
 
I often rent movies as well and usually disappointed. Curious if anyone had an opinion of which was the best in room entertainment supplier and what features we think should be in the hotels. Why can't they come up with a better solution?

cyberdad Jan 24, 2008 10:50 pm
I have no complaints and no problems with OC. I simply never order the pay stuff!


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