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Originally Posted by socrates
(Post 8742982)
It sounds like you've been given some bad information....all non-resort, non-all suite RHR, MHR including the JW brand extension must have concierge/club lounges; the manditory hours have always been Su evening through Fr morning - the standards have not changed.....but IMO there appears as though there are fewer hotels these days offering 7 day a week lounges and they have gone back to the standard (FYI the JW in Tuscon is actually the JW Marriott Starr Pass Resort & Spa)
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Originally Posted by USirritated
(Post 8759718)
Just off the top of my head from recent stays, Renaissance Pere Marquette and JW Marriott, both in New Orleans, do not have lounges (both give breakfast coupons instead), and there are others that I do not recall at this moment.
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Pere Marquette must have put the lounge in since I stayed there earlier this year, because there definitely was not a lounge when I was there for four days. As for the JW, maybe I got that one confused with the Marriott across the street, which I do from time to time, it is easy, since they face each other. It seems to me that one of them has a lounge, and the other does not, and gives breakfast coupons to Shula's in the lobby.
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The JW is the one with the Shula's Steakhouse. I have stayed at the other Marriott and it definitely has a lounge. But as I stated, I haven't stayed at the JW, so I can only go on what is listed on Marriott's website. Note that I also checked the "Concierge Lounges Open on Weekends" thread and it implies that both hotels have a lounge, though it lists both with lounges being closed on weekends which matches Marriott's website.
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Originally Posted by USirritated
(Post 8759718)
If it is mandatory for all non-all suite, all non-resort FS properties to have lounges, then why do so many not have lounges? Just off the top of my head from recent stays, Renaissance Pere Marquette and JW Marriott, both in New Orleans, do not have lounges (both give breakfast coupons instead), and there are others that I do not recall at this moment.
Just for the record both of the hotels noted above DO have Concierge/Club lounges - perhaps the lounge was closed for some reason during your visit |
Joining the rant
The Renaissance in Boca Raton does it right. Their hours are the standard morning/evening, no weekends, but they leave the lounge accessible 24/7 and the fridge stocked with water and soda. (Although they often don't replenish it until Sunday night unless requested.) If someone chooses to "lounge" or use the computer/printer/fax, it's available any time. I've used the lounge late at night to watch TV when I couldn't sleep and didn't want to awaken my partner, or during the day for a meeting or a quiet space that isn't my room. It's also nice to be able to watch a game or movie during the weekend.
I find it infuriating to be staying on the C fl over the weekend, and walk by the locked lounge. Are they worried about theft? The liquor is kept under lock and key, and I suppose they could remove it if they were really paranoid. Otherwise, there's nothing to steal in the lounges that would be any more valuable than the things one would find in a room. It's not just the food, although that's a huge perk, it's the ability to be able to use the space for lounging or work to suit our individual needs and schedules. We earn the use of that space by spending our dollars, whether they be corporate, so we have the work or meeting space, or personal, so we can "lounge." Why should Marriott dictate our schedules? Thanks for the space to rant. I'm really interested to hear what others think about this. |
The Renaissance in Boca Raton does it right. Their hours are the standard morning/evening, no weekends, but they leave the lounge accessible 24/7 and the fridge stocked with water and soda. (Although they often don't replenish it until Sunday night unless requested.) If someone chooses to "lounge" or use the computer/printer/fax, it's available any time. I've used the lounge late at night to watch TV when I couldn't sleep and didn't want to awaken my partner, or during the day for a meeting or a quiet space that isn't my room. It's also nice to be able to watch a game or movie during the weekend. Oh, and on the "take out" food topic, the Marriott in Towson, MD actually has takeout platters set up next to the plates/silverware in case you want to take the food out with you rather than eat in your room. First time I've seen this, and I like the idea. ^ |
more on Boca
Originally Posted by Cargojon
(Post 8762880)
Marriott Hunt Valley, MD does the same thing ^
Oh, and on the "take out" food topic, the Marriott in Towson, MD actually has takeout platters set up next to the plates/silverware in case you want to take the food out with you rather than eat in your room. First time I've seen this, and I like the idea. ^ I agree that should be a standard, although it really seems the management at many properties would consider offering this an unwarranted extravagance. And, as mentioned somewhere above, there are those properties whose offerings are yesterday's leftovers, and aren't tempting either in the lounge or back in the room. By the way, The Boca Renaissance has some good qualities, one being the CL, and another being they comp plats the weekend buffet. Unfortunately, a huge negative is their restaurant, which has been incredibly mismanaged and remains so, regardless of many complaints. So, suffer through the free breakfast, but don't go back for dinner. When I stay there, I often do takeout from the poolside bar and take it back to my room. One more perk: as a Plat, I've always been able to upgrade to a lanai room, steps away from said bar. |
As someone without Gold/Platinum status, we only get CL access when we book a Club Level room. That's fine. But, when we have a business stay booked on the Club Level that continues over a weekend (usually the stay is 10 days), and the rate remains the same throughout the stay, I believe we should receive comp breakfast for Sat/Sun. I'm willing to forego the evening appetizers, etc (although - again - the rate hasn't changed), but breakfast should be given or the rate should be lower for those days.
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In your situation, you should break up your stay into 3 parts so that you will get a weekend rate for part of the nights. It is a hassle to do it this way, but it will usually save you money if weekends are cheaper than weekdays. Afterwards, you can have a reservation agent link all 3 reservations together so you can stay in one room for the whole stay.
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Originally Posted by whistlindiksee
(Post 8762318)
We earn the use of that space by spending our dollars, whether they be corporate, so we have the work or meeting space, or personal, so we can "lounge." Why should Marriott dictate our schedules?
They don't dictate your schedule but they do dictate the hours they offer certian items. The same can be said for dozens and dozens of other businesses. I pay a gym membership on a monthly basis but they also are closed during times I wish they were open.... |
Originally Posted by annerj
(Post 8763678)
I think I understand what you are saying but I find it odd.
They don't dictate your schedule but they do dictate the hours they offer certian items. The same can be said for dozens and dozens of other businesses. I pay a gym membership on a monthly basis but they also are closed during times I wish they were open.... |
Thanks, VA1379. I'll give that a try next time, if I can (DH's co. has a new travel manager so that might make a difference).
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Le Merigot (Santa Monica). A full service non-resort property with no lounge.
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Originally Posted by USirritated
(Post 8759775)
It seems to me that one of them has a lounge, and the other does not, and gives breakfast coupons to Shula's in the lobby.
The JW's lounge is a little smaller and a little nicer than the Marriott's lounge. A lot less convention hustle and bustle. |
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