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-   Marriott | Rewards (https://www.flyertalk.com/forum/marriott-rewards-427/)
-   -   How often do you encounter missing stays on your MR account? (https://www.flyertalk.com/forum/marriott-rewards/718891-how-often-do-you-encounter-missing-stays-your-mr-account.html)

cyberdad Jul 28, 2007 12:13 pm


Originally Posted by IrieDame (Post 8128032)
So rare I cannot even remember it happening.

Ditto

CPRich Jul 28, 2007 12:21 pm

I've had to follow up on a handful of 500 PLT bonus postings, but I don't recall a single stay not posting in over 12 yrs. with the program.

holtju2 Jul 28, 2007 12:51 pm

More than half of my international stays do not post and thus I have moved most of my international stays to Hilton, Hyatt, and InterContinental.

Last year I had bunch of my international stays credited only after contacting the office of the Mr. Marriott.

IMHO there is absolutely no excuse for not getting this process work smoothly.

rebadc Jul 28, 2007 9:39 pm

In the US never, except for the 500 platinum amenity points which a phone call takes care of.

I usually have probblems with the properties in Asia, and once the points do post, I have to call and have the correct number of points posted.

Northern Traveler Jul 29, 2007 7:56 am

Its very rare, I average about 100 nights a year over the past 4 years and it has happened twice.

foodguy Jul 29, 2007 1:43 pm


Originally Posted by Northern Traveler (Post 8137824)
Its very rare, I average about 100 nights a year over the past 4 years and it has happened twice.

About the same for me--its been a couple years since I've had a problem. When i have had a problem it has always been promptly fixed

PourMeAnother Jul 29, 2007 10:19 pm

Fairly often for me. I notice a missing stay about once a month. After 2 weeks, I call the 800# and they fix it right away on the phone, so really no problem except having to make the phone call in the first place.

VA1379 Jul 29, 2007 11:38 pm

I usually have about 5-6 missing stays every year, out of about 70 total stays. 90-95 percent of the time, my platinum gift posts properly.

iflyjetz Jul 30, 2007 10:00 pm

Several times; always overseas stays.


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