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phishmmw Jun 27, 2007 9:48 am

Praise for staff
 
I've been at a CY in Mass for 10 months and would like to send an email to someone, preferably a regional manager or the likes, comending the staff on great service. Who / where would I send this praise for fantastic staff members?

socrates Jun 27, 2007 9:55 am


Originally Posted by phishmmw (Post 7965270)
I've been at a CY in Mass for 10 months and would like to send an email to someone, preferably a regional manager or the likes, comending the staff on great service. Who / where would I send this praise for fantastic staff members?

JWM Jr.
CEO/Chairman of the board
1 Marriott Drive
Washington, DC 20058

SkiAdcock Jun 27, 2007 11:05 am

I wrote a letter to the GM of Grosvenor House praising the staff/service & cc'd Bill Marriott using the above address. I'll be doing the same for the AMS Marriott shortly.

I've been told that the letters get posted in the staff room or brought up at staff meetings. Don't know if it's true or not, but hope so.

Cheers.

bhatnasx Jun 27, 2007 12:07 pm

Which hotel are you at?

socrates Jun 27, 2007 5:25 pm


Originally Posted by SkiAdcock (Post 7965773)
I've been told that the letters get posted in the staff room or brought up at staff meetings. Don't know if it's true or not, but hope so.

Cheers.

Depends on the hotel/GM but it's quite common for either or both


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