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-   Marriott | Rewards (https://www.flyertalk.com/forum/marriott-rewards-427/)
-   -   Long Beach, CA, Renaissance experiences? (https://www.flyertalk.com/forum/marriott-rewards/674660-long-beach-ca-renaissance-experiences.html)

HeadInTheClouds Sep 16, 2007 6:02 pm
Originally Posted by clarkef (Post 8410445)
One thing about the Long Beach Renaissance. They do not upgrade Platinum members to suites, or at least that's what the manager said as he offered me a junior suite for $420.
And that is different from every other Renaissance (or Marriott) how?

holtju2 Sep 16, 2007 8:46 pm
Originally Posted by HeadInTheClouds (Post 8413883)
And that is different from every other Renaissance (or Marriott) how?
Even though Suite upgrades are bot guaranteed benefit of the MR personally I do patronize those properties that do upgrade their frequent guests beyond what is mandated by MR.

clarkef Sep 16, 2007 10:41 pm
I have been a plat member for several years and this is the first time, on two continents, that a Marriott brand had refused to upgrade me, when a suite was available.

and that is...
Originally Posted by HeadInTheClouds (Post 8413883)
... different from every other Renaissance (or Marriott)...

NWA-PLAT Sep 17, 2007 12:17 am
What other continent have you been traveling to? I've routinely not been uprgaded to suites in Asia & Europe.

clarkef Sep 17, 2007 8:15 am
Originally Posted by NWA-PLAT (Post 8415106)
What other continent have you been traveling to? I've routinely not been uprgaded to suites in Asia & Europe.
Really,

I have not had the pleasure of traveling to Asia, but in Europe I have been upgraded to a suite at Marriott Champs-Elysees, with both the Courtyard Neuilly and Rive Gache apologizing profusely that they were out of suites.

With other programs I have also been upgraded to a suite at the Meridien Montparnasse, the Westin Paris, and the Hilton in Rhodes.

The only place where I have not been upgraded is Great Britain where the Hilton flatly said that they do not upgrade to suites.

NWA-PLAT Sep 17, 2007 9:31 am
I guess that's my problem...95% of my Euorpean travel is in Great Britain. I've only been upgraded to a suite once at the Victoria & Albert Hotel in Manchester.


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