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Originally Posted by mikeef
Here's one I haven't seen: Card offered at check-in, but points never show up in account. Does this fall under the Platinum Guarantee? After all, you have already checked out of the hotel before you know that the points didn't post.
Happened a while ago to me--the Platinum Line offered me an extra 1,000 points, which seemed pretty fair. I actually always take the gift because I have been told that a number of employees (primarily not at full service Marriott's) don't know how to process the points. Mike |
I almost always take the points and have had very few not post automatically. At this point, employees seem to know how to handle it.
Bruce |
Originally Posted by bdschobel
I almost always take the points and have had very not post automatically. At this point, employees seem to know how to handle it.
Bruce |
Since I started this thread, I thought I'd give you all an update...
Three weeks ago I was at the JW in Rio...no Plat gift. Next day I was $265 Brazilian Reaz richer. On Mon I checked into the Costa Mesa M Suites. No gift. On Tues I got ANOTHER $100. So, who wants to travel with me? The line starts at the bar... :D Mike |
Hazmike:
Congratulations. Quick question, when you check in, do you always check off the plat gift opposed to the points when presented with the choice? Dash |
Dash,
I am a self-proclaimed points & miles whore. I don't drink much on the road & they can keep the 15 cents worth of cheese & crackers. Points, just give me the points. Mike |
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