Upgraded to Platinum without explanation
Jul 17, 2018, 1:54 pm
#16
Join Date: Oct 2002
Location: SF Eastbay
Programs: AA Plt-Lite 2MM,HH Gld, MR Plat
Posts: 613
Same as OP. Plan on completing challenge. Hope status will last to 2020. 
Jul 17, 2018, 2:06 pm
#17
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,865
Jul 17, 2018, 2:16 pm
#18
Original Poster
Join Date: Oct 2016
Programs: FB Gold, BA Silver, HH Diamond, IHG Spire Ambassador, Marriott Plat Premier
Posts: 71
My original challenge e mail stated that if I completed the challenge it would be through January 2020. If somehow I keep Platinum from this ‘glitch’ I would not expect it to last beyond 2018.
In the meantime I have found it more convenient to complete a HH Diamond challenge instead so today’s developments have come as a surprise.
In the meantime I have found it more convenient to complete a HH Diamond challenge instead so today’s developments have come as a surprise.
Jul 17, 2018, 4:00 pm
#19
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
This is from a Chinese site, a comment posted on the same topic. The poster emailed last weekend inquired what would happened on the Status after Aug 1st. Yesterday he got the email reply.
我上周末问客服8月会籍的事，然后昨天客服回了这个：Our records indicate that you were upgraded to Platinum today, July 16, 2018. You will still want to ensure that you have seven more stays prior to ust 31, 2018Aug to ensure that you have completed the Platinum challenge. You will see the upgraded status online within 15 minutes.
我上周末问客服8月会籍的事，然后昨天客服回了这个：Our records indicate that you were upgraded to Platinum today, July 16, 2018. You will still want to ensure that you have seven more stays prior to ust 31, 2018Aug to ensure that you have completed the Platinum challenge. You will see the upgraded status online within 15 minutes.
Jul 17, 2018, 6:05 pm
#20
Join Date: Nov 2006
Location: BOS
Programs: UA 1K (2MM); AA LT Gold (1.9 MM); SQ; WN; DL; "Bonvoy Ambassador""
Posts: 398
Interesting. I am a MR Lifetime Gold (which is supposed to be converted to Platinum on 1 Aug). For yucks I signed up for the Platinum challenge (my first) 2 months ago and have completed 6 stays, but still am Gold. I guess the upgrade does not apply across the board! Let's see what happens on 1 Aug!
Jul 18, 2018, 12:48 am
#21
Join Date: Jan 2018
Location: Milano (Italy)
Programs: Marriott TITANIUM, BWR Dia, IHG, Millemiglia Alitalia
Posts: 486
I completed the Plat challenge and they wrote me that status will last until Jan 2020.
Jul 18, 2018, 2:17 am
#22
Join Date: Nov 2010
Location: zurich
Programs: Miles&Smiles Gold
Posts: 509
Jul 18, 2018, 2:27 am
#23
Join Date: Mar 2016
Location: Cologne
Programs: FB Plat, IHG RA Spire, TK Elite+, HH Diamond, LH SEN, Marriott Titanium
Posts: 972
I was 6 stays into my 9 stay platinum challenge too...
i only noticed when I got an email form SPG saying I was platinum.
my details are the same as all of yours.
My two points:
1. August 1st - Plat Prem or just Plat?
2. I will finish my 9 stays as that’ll give me status to 2020... not worth risking.
i only noticed when I got an email form SPG saying I was platinum.
my details are the same as all of yours.
My two points:
1. August 1st - Plat Prem or just Plat?
2. I will finish my 9 stays as that’ll give me status to 2020... not worth risking.
Jul 18, 2018, 4:02 am
#24
Original Poster
Join Date: Oct 2016
Programs: FB Gold, BA Silver, HH Diamond, IHG Spire Ambassador, Marriott Plat Premier
Posts: 71
The safest bet if you want to secure Platinum for next year is to complete the challenge as issued.
I'm no longer completing it so if I do retain Platinum for a period great, if not there is no loss.
I'm no longer completing it so if I do retain Platinum for a period great, if not there is no loss.
Jul 18, 2018, 4:11 am
#25
Join Date: Mar 2018
Location: England - UK
Posts: 512
Wasn't there some talk a little whilst back that the finished Marriott/Starwood product would be live 1st December? Perhaps the new upgrades are only valid till then? I feel we really need Marriott to start filling in the blanks more proactively.
Jul 18, 2018, 6:56 am
#26
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Yes, you should be considered PP after the merger of programs. Remember SNAs are issued based upon activity and not status. I have not seen anything about them issuing SNAs retroactively, but rather when you cross the thresholds. So only when you cross 50 & 75 the 5 SNAs are awarded.
Jul 18, 2018, 8:45 am
#27
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
I completed mine on July 8th (check out). Status changed to Plat on July 11th, the same day the stay posted. However I have not received any email confirmation on the status change.
The original email of Acceptance the Challenge, states if successfully complete the Challenge, the status is good thru Jan 2020. That is the only thing I have in record.
Jul 20, 2018, 11:30 am
#28
Join Date: May 2015
Location: Virginia
Programs: AA platinum , Hyatt Explorist, Marriott platinum , SPG Gold , Hilton Diamond
Posts: 92
Just spoke to Marriott and i was told my platinum status is good till 2020 regardless whether i complete challenge or not . She said with merger going on they stopped any challenges for now and they have approved all pending challenges .I have to finish challenge by 30 September and i am making few bookings in august. I asked to find out if my booking in august in SPG property will count towards challenge or not .
According to her : i am platinum and stay till 2020 regardless. Nights will counts on SPG as nights( no challenge pending) . According to her no more status challenge and all challenges have been already approved.
I will not be upgraded to platinum premier on august 2018
any one else has any other information
According to her : i am platinum and stay till 2020 regardless. Nights will counts on SPG as nights( no challenge pending) . According to her no more status challenge and all challenges have been already approved.
I will not be upgraded to platinum premier on august 2018
any one else has any other information
Jul 20, 2018, 12:38 pm
#29
Join Date: Feb 2018
Posts: 57
I can confirm that they are no longer offering the challenge. I sent a note yesterday requesting the challenge and was told overnight that the challenge is not currently on offer.
Jul 22, 2018, 8:45 pm
#30
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Even if your Plat becomes PP in the new combined Starriott program in August, don't expect SNAs as they are awarded based on nights not status level.