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-   -   When does Marriott Rewards claim points? (https://www.flyertalk.com/forum/marriott-rewards/1894393-when-does-marriott-rewards-claim-points.html)

schwaaamp Feb 17, 2018 9:12 am
When does Marriott Rewards claim points?
 
I booked a reservation using Marriott points, and I can see the reservation in "My Trips". However, it also says I still have the same amount of points that I had before the reservation. When does Marriott redeem the points?

mahasamatman Feb 17, 2018 9:17 am
Welcome to FT, schwaaamp!

Originally Posted by schwaaamp (Post 29427452)
When does Marriott redeem the points?
Mine have always been taken immediately. Have you tried logging out and logging back in? Sometimes the changes are not reflected until you do so.

schwaaamp Feb 17, 2018 11:09 am
Yes, I've logged out and several days have passed. I have thought about trying to transfer the points to my Starwood account to see if it would actually work

NDDomer86 Feb 17, 2018 11:31 am
Go into your reservation and make sure that it has an e-certificate attached. If for some reason it didn't order a certificate, it will give you a warning message and ask if you want to order one.

pharmawalk Feb 17, 2018 4:36 pm
Originally Posted by schwaaamp (Post 29427452)
I booked a reservation using Marriott points, and I can see the reservation in "My Trips". However, it also says I still have the same amount of points that I had before the reservation. When does Marriott redeem the points?
WOOOOOOOOOOOOOO! Bonus!

schwaaamp Feb 17, 2018 5:08 pm
Originally Posted by NDDomer86 (Post 29427821)
Go into your reservation and make sure that it has an e-certificate attached. If for some reason it didn't order a certificate, it will give you a warning message and ask if you want to order one.
I just went in and ordered an e-certificate and it deducted my points. Thanks for the help!

joshua362 Feb 17, 2018 5:13 pm
Originally Posted by pharmawalk (Post 29428671)
WOOOOOOOOOOOOOO! Bonus!
As bad as their IT may be, they ain't gonna make mistakes in your favor...

majortom421 Feb 22, 2018 7:03 pm
I have a Marriott Rewards reservation booked for June 2018 at the Ritz Carlton Barcelona for which I currently don't have enough points in my account. Can I wait until just before the hotel stay begins to transfer the points into my account? The points transfer will be from my already linked SPG account so it will be instantaneous. Also, once I have transferred in the points, will the e-certificate be generated automatically or will I have to order it?

mahasamatman Feb 22, 2018 7:52 pm
Originally Posted by majortom421 (Post 29448316)
Can I wait until just before the hotel stay begins to transfer the points into my account? ... Also, once I have transferred in the points, will the e-certificate be generated automatically or will I have to order it?
You have to have the points and request the certificate 10 days before the beginning of the stay. The site should have shown that information when you made the booking.

majortom421 Feb 22, 2018 11:35 pm
Originally Posted by mahasamatman (Post 29448420)
You have to have the points and request the certificate 10 days before the beginning of the stay. The site should have shown that information when you made the booking.
Thank you.


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