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-   -   Points discrepancy on two stays (https://www.flyertalk.com/forum/marriott-rewards/1880219-points-discrepancy-two-stays.html)

Slickw Nov 30, 2017 7:50 am

Points discrepancy on two stays
 
I had two one night stays this month but am unclear on the difference in points earned - I was under the impression both stays would earn 10x + elite bonus but the stay at the Autograph earned more - any explanation? Thanks
Autograph hotel one night prepaid rate ~$191 USD - earned ~3500 base + ~880 elite
Marriott one night prepaid rate ~$160 USD - earned ~1330 base + 330 elite

UpgradeMe Nov 30, 2017 10:53 am


Originally Posted by Slickw (Post 29117651)
I had two one night stays this month but am unclear on the difference in points earned - I was under the impression both stays would earn 10x + elite bonus but the stay at the Autograph earned more - any explanation? Thanks
Autograph hotel one night prepaid rate ~$191 USD - earned ~3500 base + ~880 elite
Marriott one night prepaid rate ~$160 USD - earned ~1330 base + 330 elite

Did the amounts you listed include taxes? If the Marriott rate was $133 +/- before taxes, the math makes sense.

dgreen12 Nov 30, 2017 11:36 am

Any incidental expenses at the Autograph?

Slickw Nov 30, 2017 11:53 am


Originally Posted by UpgradeMe (Post 29118350)
Did the amounts you listed include taxes? If the Marriott rate was $133 +/- before taxes, the math makes sense.

Yes taxes included. What I meant though was the percentage difference in points earned between the two stays. One stay was only ~$30 more but earned 2.5x more points.

Slickw Nov 30, 2017 11:57 am


Originally Posted by dgreen12 (Post 29118532)
Any incidental expenses at the Autograph?

No. I did ask to be put in a different room, one with two beds, but my folio only shows the prepaid charge. Could the room change to a more expensive room have somehow triggered it even though I wasn't billed?

Carpboy823 Nov 30, 2017 1:18 pm

Did they roll a MegaBonus bonus into the Autograph Collection stay? Doesn't seem likely, honestly - I'm just spitballing.

Slickw Nov 30, 2017 5:37 pm


Originally Posted by Carpboy823 (Post 29118954)
Did they roll a MegaBonus bonus into the Autograph Collection stay? Doesn't seem likely, honestly - I'm just spitballing.

I don't see anything in the activity details to indicate that but you may be onto something. The Autograph stay completed my second stay for the MegaBonus free night, which posted. The next night, Friday, was my Marriott stay. I registered for the second MegaBonus 4 days later on Tuesday. Despite this language in the offer details, "Earning period starts the day after registration..." I have one night credited to the 5 needed to earn 10K points. So they apparently backdated the Marriott stay to count. Maybe they also added the extra points.

dgreen12 Dec 1, 2017 9:59 am

Does the Marriott website have the detailed bill for the Autograph stay online? That would permit you to see the underlying charges that make up the "base" component of the points (which should be 10x the qualifying amounts). Only thing I can think of is that they added some extra charges after you checked out or had a glitch in the system when awarding base points.


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