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-   -   Points in lieu of Housekeeping (https://www.flyertalk.com/forum/marriott-rewards/1878517-points-lieu-housekeeping.html)

paulsalem Nov 20, 2017 8:15 am

Points in lieu of Housekeeping
 
I never seem to get my points for skipping housekeeping without calling the hotel up and asking for them? And by never, I mean never. Does anyone else have this issue?

Segments Nov 20, 2017 8:36 am


Originally Posted by paulsalem (Post 29080986)
I never seem to get my points for skipping housekeeping without calling the hotel up and asking for them? And by never, I mean never. Does anyone else have this issue?

Do you select the MAGC option during OLCI? I have no problem if selected during OLCI, but sometimes have not received points when entered by the front desk at check in, or requested after check in.

paulsalem Nov 20, 2017 8:39 am


Originally Posted by Segments (Post 29081064)
Do you select the MAGC option during OLCI? I have no problem if selected during OLCI, but sometimes have not received points when entered by the front desk at check in, or requested after check in.

No, I rarely get to use Mobile Check In because of how my company books rooms. I just put the hang tag out.

Segments Nov 20, 2017 9:01 am


Originally Posted by paulsalem (Post 29081077)
No, I rarely get to use Mobile Check In because of how my company books rooms. I just put the hang tag out.

Try calling the front desk in addition to putting out the hang tag.

JBKettle Nov 21, 2017 2:52 pm

I was almost about to post my empathy over my last stay. Until I checked my account, and the bonus points just posted. 5 days after my stay posted, meaning 7 days after checkout. And after confirming the points on checkout.

Jon Maiman Nov 21, 2017 8:14 pm


Originally Posted by Segments (Post 29081160)
Try calling the front desk in addition to putting out the hang tag.

Actually, you should mention it to the front desk at check in. Just hanging the tag on your door isn't sufficient. The front desk has to initiate crediting you with points for skipping housekeeping. The housekeeping department doesn't have anything to do with crediting the points.

--Jon

flandery Nov 21, 2017 9:06 pm

I tried this for the first time last week. I still haven't seen the points post.

GlobeTrttr83 Nov 25, 2017 9:03 pm

Mine posted for SH Suites in Orlando Marriott Village 2 weeks ago.

Jon Maiman Nov 26, 2017 8:13 pm

I had a stay at a CY earlier this week and the points already posted along with the regular points for the stay. In general, the points for waiving housekeeping post correctly for me automatically without any intervention.

--Jon

flandery Dec 20, 2017 8:29 am

It definitely depends on the individual property. I spoke with the front desk at the Fairfield Inn that I'm usually staying at, and they said that they put in all the bonus points manually once per month.

VisaW Dec 20, 2017 11:45 am


Originally Posted by Jon Maiman (Post 29087724)
Actually, you should mention it to the front desk at check in. Just hanging the tag on your door isn't sufficient. The front desk has to initiate crediting you with points for skipping housekeeping.

Probably depends on the property, but this is what I do and it has worked for me every time (meaning, the extra points are credited with standard points issuance).


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