Points in lieu of Housekeeping
#1
Original Poster
Join Date: Jan 2016
Programs: UA 1K, Marriott LTT & Ambassador, Hilton Diamond
Posts: 88
Points in lieu of Housekeeping
I never seem to get my points for skipping housekeeping without calling the hotel up and asking for them? And by never, I mean never. Does anyone else have this issue?
#2
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
Do you select the MAGC option during OLCI? I have no problem if selected during OLCI, but sometimes have not received points when entered by the front desk at check in, or requested after check in.
#3
Original Poster
Join Date: Jan 2016
Programs: UA 1K, Marriott LTT & Ambassador, Hilton Diamond
Posts: 88
No, I rarely get to use Mobile Check In because of how my company books rooms. I just put the hang tag out.
#4
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
#5
Join Date: Jan 2017
Programs: Some/Most/All
Posts: 240
I was almost about to post my empathy over my last stay. Until I checked my account, and the bonus points just posted. 5 days after my stay posted, meaning 7 days after checkout. And after confirming the points on checkout.
#6
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,316
Actually, you should mention it to the front desk at check in. Just hanging the tag on your door isn't sufficient. The front desk has to initiate crediting you with points for skipping housekeeping. The housekeeping department doesn't have anything to do with crediting the points.
--Jon
--Jon
#7
Join Date: Oct 2017
Location: ORD
Programs: United Platinum, Marriott Titanium, Hilton Diamond, Hertz PC, Avis Preferred Plus
Posts: 79
I tried this for the first time last week. I still haven't seen the points post.
#8
Join Date: Mar 2010
Location: KATL
Programs: DL, WN, AA, Marriott, Hertz, National, Chic-fil-A
Posts: 234
Mine posted for SH Suites in Orlando Marriott Village 2 weeks ago.
#9
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,316
I had a stay at a CY earlier this week and the points already posted along with the regular points for the stay. In general, the points for waiving housekeeping post correctly for me automatically without any intervention.
--Jon
--Jon
#10
Join Date: Oct 2017
Location: ORD
Programs: United Platinum, Marriott Titanium, Hilton Diamond, Hertz PC, Avis Preferred Plus
Posts: 79
It definitely depends on the individual property. I spoke with the front desk at the Fairfield Inn that I'm usually staying at, and they said that they put in all the bonus points manually once per month.
#11
Join Date: May 2011
Location: NYC
Programs: Marriott/SPG Ambassador, Delta Diamond, Hertz Platinum
Posts: 215
Probably depends on the property, but this is what I do and it has worked for me every time (meaning, the extra points are credited with standard points issuance).