Anyone having booking issues on Chrome?
Sep 18, 2017, 8:37 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Anyone having booking issues on Chrome?
I use Chrome. And for some reason, I can't adjust rates, dates on marriott.com website. It just refuses to budge.
Wondering if anyone has any suggestions.. or issues similar. Prefer Chrome cos it remembers my password and if I use another browser, it doesn't have auto-fill.
Thx
Wondering if anyone has any suggestions.. or issues similar. Prefer Chrome cos it remembers my password and if I use another browser, it doesn't have auto-fill.
Thx
Sep 18, 2017, 9:23 pm
#2
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,966
Chrome (on Linux and Android) is the only browser I use, and I haven't had any issues in years.
Sep 18, 2017, 10:45 pm
#3
Join Date: Sep 2008
Location: AUS after 40+ SFO/OAK
Programs: UA MM (recovering former 1K), Marriott Titanium Lifetime
Posts: 550
I use Chrome exclusively, with no issues, up until recently.
They've updated the website, and certain things that were solid aren't working properly, e.g. remembering my username/ID, etc.
Normal crappy Marriott IT, I'd say.
They've updated the website, and certain things that were solid aren't working properly, e.g. remembering my username/ID, etc.
Normal crappy Marriott IT, I'd say.
Sep 18, 2017, 11:26 pm
#4
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,966
That's on the browser- the browser fills in those fields based on website address and form name- so if they've moved those around as the website's been redone, the browser can't fill them out. You'll need to either make the browser resave the form data, or erase what's there (Settings->Advanced) and do it over agian.
Sep 19, 2017, 4:29 am
#5
Join Date: Aug 2003
Location: Mesilla, NM
Programs: DL DM 4.7 MM MQM Marriott Ambassador Lifetime Titanium AA CK
Posts: 2,714
To get things to work I have to go back to Home screen a few times over the last week.
Sep 19, 2017, 5:07 am
#6
Join Date: Jun 2016
Location: Prince Edward Island
Programs: Air Canada P25K, Hilton Honors Gold, Marriott Gold, MGM Gold
Posts: 1,582
I had similar problems yesterday using Firefox (couldn't use drop down menus to adjust dates, etc. from the main booking page), so I don't think it's a browser issue. FYI, if you just press enter with the default date (today's date), then you should be able to adjust everything from the search results page.
Sep 20, 2017, 4:35 pm
#7
Join Date: Jan 2017
Location: ANC
Programs: AS (75K+ miles flown) | Marriott Rewards | MLife Sapphire | Identity Silver | Hertz Gold Plus |
Posts: 209
I had similar problems yesterday using Firefox (couldn't use drop down menus to adjust dates, etc. from the main booking page), so I don't think it's a browser issue. FYI, if you just press enter with the default date (today's date), then you should be able to adjust everything from the search results page.
Sep 21, 2017, 1:42 pm
#8
Join Date: Mar 2010
Location: Seattle, WA, USA
Programs: AS MVP Gold 75K, Marriott Lifetime Titanium
Posts: 1,598
I've had the same issue going on sever months now. Each subsequent search from the home page doesn't allow date changes or revisions on the "Special Rates" tab. I end up closing the browser and restarting. I've had a couple reservations that I've had to promptly cancel because of this issue. It's a continuing issue.
Sep 21, 2017, 4:03 pm
#9
Join Date: Jul 2009
Location: IAH
Programs: Delta Platinum & 2MM, Marriott Lifetime TIT, Hertz Pres Club, IHG Gold, *A Gold
Posts: 1,253
I couldn't change number of guests per room today on the inquiry page by clicking the "+" symbol.
Sep 21, 2017, 6:44 pm
#10
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
I had similar problems yesterday using Firefox (couldn't use drop down menus to adjust dates, etc. from the main booking page), so I don't think it's a browser issue. FYI, if you just press enter with the default date (today's date), then you should be able to adjust everything from the search results page.
Sep 21, 2017, 10:49 pm
#11
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
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Posts: 17,263
This is the only functionality that is inop.