May 11, 2017, 7:19 am
Last edit by: SkiAdcock
Work-around per aaupgrade:
1. Don't log in
2. Click on Reservations: View & Manage in the upper right corner of home page
3. Complete fields under View and Manage Reservations pane and click Find and your reservation will be displayed
Now you can actually print out a copy of your reservation on a single page;
According to GoSaints, if using the Marriott app-- it seems to be unchanged in re to seeing your reservation info as before.
1. Don't log in
2. Click on Reservations: View & Manage in the upper right corner of home page
3. Complete fields under View and Manage Reservations pane and click Find and your reservation will be displayed
Now you can actually print out a copy of your reservation on a single page;
According to GoSaints, if using the Marriott app-- it seems to be unchanged in re to seeing your reservation info as before.
Viewing res defaults to modify now?
May 12, 2017, 8:59 pm
#16
Join Date: Jan 2012
Programs: Marriott Platinum
Posts: 48
I called Customer Care today about this issue; the woman I spoke with told me it was the first call she's recieved about this, and eventually i had to be escalated to her supervisor's supervisor.. I was told that it's an issue that they are working on correcting, but in the meantime the way that you can see your reservation info (and you dont need to log out) is:
-- Click on 'My Reservations' (My Trips)
-- Click on the Confirmation # hyperlink (in blue)
-- Scroll down slightly to the box that says 'Cancel Changes' (showing up as a gray box for me), and click on it
-- On the next screen, you should see the question 'Are you sure you want to cancel all changes to your reservation?'... Click Yes
-- The next screen should show you all of your reservation info as we were used to seeing prior to the website "improvements"
In addition, if using the Marriott app-- it seems to be unchanged in re to seeing your reservation info as before.
Hope this helps(!)
-- Click on 'My Reservations' (My Trips)
-- Click on the Confirmation # hyperlink (in blue)
-- Scroll down slightly to the box that says 'Cancel Changes' (showing up as a gray box for me), and click on it
-- On the next screen, you should see the question 'Are you sure you want to cancel all changes to your reservation?'... Click Yes
-- The next screen should show you all of your reservation info as we were used to seeing prior to the website "improvements"
In addition, if using the Marriott app-- it seems to be unchanged in re to seeing your reservation info as before.
Hope this helps(!)
May 13, 2017, 1:37 pm
#17
Join Date: Apr 2007
Location: USA
Programs: 1K 1MM; Bonvoy Ambassador; Nat'l EE; Hertz PC; Hyatt Globalist
Posts: 2,465
Very annoying. Almost as bad as having to login to even search (if you've got previous sign in cookies).
May 13, 2017, 3:59 pm
#18
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Another workaround
From a PC, Mac or suitable device:David
- From either the My Reservations/My Trips lists, right mouse over the Confirmation # or Hotel Reservation reference and copy the link address
- Paste the link address into your browser's address bar/omnibar
- Change the end of the address to "&modifyAction=false" and hit Enter
May 15, 2017, 1:59 pm
#20
Join Date: Jan 2009
Location: IAD
Programs: UA 1K, Marriott Rewards - LTPP
Posts: 4,240
The problem may have been fixed, I don't see it happening any more.
As they said in Office Space, "We fixed the glitch".
As they said in Office Space, "We fixed the glitch".