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Originally Posted by lavajava
(Post 27537213)
I have linked Marriott and SPG accounts, to Platinum due to SPG. Next membership year, I will slip down to SPG Gold - I assume this means matches across to Marriott Gold? The reason I ask is that Marriott Gold benefits are a little better than SPG's for example, Lounge access.
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Originally Posted by hhoope01
(Post 27539268)
You are correct. Once you have linked your accounts you will continue to have the highest elite level between the two, matched to the other.
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Watch your Chase card bill
Here's an interesting glitch in the SPG/Marriott merger. As a newly-minted SPG plat, I booked a two-night stay at the SLS Las Vegas, a Starwood property, at the start of November. Paid with my Chase Marriott card.
When I got my monthly credit card bill Saturday, I noticed that I got only one point per dollar for the SLS charges. (Marriott sent an email in October offering five points per dollar at Starwood properties, equal to Marriott.) When I inquired on the Chase secure message line, I was told the SLS was registered by Visa as a Hilton Hotel! After asking for a reconsideration, I eventually got the other four points per dollar.....along with a note from Chase saying they cannot control how the property owner lists his property with VISA. This problem might be confined to the SLS, and hopefully it is not a bug in the merger. But it might be worthwhile to check your credit card statement carefully, especially after using the Marriott card at a Starwood property, to make certain you're truly getting the five points promised.l |
Originally Posted by Bucksmith2000
(Post 27541758)
Here's an interesting glitch in the SPG/Marriott merger. As a newly-minted SPG plat, I booked a two-night stay at the SLS Las Vegas, a Starwood property, at the start of November. Paid with my Chase Marriott card.
When I got my monthly credit card bill Saturday, I noticed that I got only one point per dollar for the SLS charges. (Marriott sent an email in October offering five points per dollar at Starwood properties, equal to Marriott.) When I inquired on the Chase secure message line, I was told the SLS was registered by Visa as a Hilton Hotel! After asking for a reconsideration, I eventually got the other four points per dollar.....along with a note from Chase saying they cannot control how the property owner lists his property with VISA. This problem might be confined to the SLS, and hopefully it is not a bug in the merger. But it might be worthwhile to check your credit card statement carefully, especially after using the Marriott card at a Starwood property, to make certain you're truly getting the five points promised.l |
I've have got sgp gold member 10hr ago. So its mean that i can get the benefit when i going to stay at the ritz right? And i just check with my. The ritz member
It apperes that my reward member. Is still normal. Its not upgrade to gold yet !! |
Originally Posted by Punnaphob
(Post 27894056)
I've have got sgp gold member 10hr ago. So its mean that i can get the benefit when i going to stay at the ritz right? And i just check with my. The ritz member
It apperes that my reward member. Is still normal. Its not upgrade to gold yet !! |
Originally Posted by Punnaphob
(Post 27894056)
I've have got sgp gold member 10hr ago. So its mean that i can get the benefit when i going to stay at the ritz right? And i just check with my. The ritz member
It apperes that my reward member. Is still normal. Its not upgrade to gold yet !! There are four different possibilities why this is so:
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spg POINT transfer
Hello!
Just wonder if I transfer SPG points to my Marriott Rewards Account, are those transferred points (spg points*3) be counted toward my lifetime points earned at Marriott? Thanks a lot! |
Originally Posted by kikid
(Post 27939227)
Hello!
Just wonder if I transfer SPG points to my Marriott Rewards Account, are those transferred points (spg points*3) be counted toward my lifetime points earned at Marriott? Thanks a lot! See this thread for a more detailed reply: http://www.flyertalk.com/forum/marri...-question.html |
I have an SPG AMEX on no other SPG status. That means I'm a Preferred Plus member with SPG. I linked my accounts a few months ago and received Silver status with Marriott, which was showing as late as last week. Today I logged in to make a reservation and I'm just "Member," yet my accounts still show they are linked.
Anyone else have this problem? |
Originally Posted by skunker
(Post 27966647)
I have an SPG AMEX on no other SPG status. That means I'm a Preferred Plus member with SPG. I linked my accounts a few months ago and received Silver status with Marriott, which was showing as late as last week. Today I logged in to make a reservation and I'm just "Member," yet my accounts still show they are linked.
Anyone else have this problem? I have an Amex Platinum, and therefore SPG Gold. At the Marriott/SPG merger, I used the match to improve my Marriott Elite from Silver to Gold. I logged in today and saw I was back down to Silver. I called Customer Service. The helpful CSR basically said that Marriott updated everyone's status (based on stays) over the past weekend and there may be some that got downgraded. Everyone's account should reflect the highest level attained between Marriott and SPG. She said she could see that I'm SPG gold, and that I should still have Marriott gold. She suggested that I give it a couple of days. |
I had the same issue. I am Lifetime Gold with SPG, and I linked my accounts last year. I had Marriott Gold, but I was Silver when I signed in on February 27 to make a reservation. I contacted Marriott Customer Service and got the following response:
I apologize to mention that the Starwood Preferred Guest and the Marriott Rewards are being operated separately at the current time. Various processes between the two programs do not happen at the same time. The Starwood Preferred Guest status downgrades for 2017 will occur on 01 March 2017. The Marriott Rewards status downgrades for 2017 occurred on 26 February 2017. Until 03 March 2017, automatic status matching between the two programs is disabled. I further apologize for any inconvenience. Once automatic status matching is re-enabled, as long as your status with the Starwood Preferred Guest program is not downgraded, you will receive an automatic status match within 24-48 hours. |
*Update*
I called Marriott and was told that they are no longer matching SPG Gold status if that status was earned through a promotion or through a credit card (Amex Platinum). I'd like to hear if anyone else was in the same boat (Amex Platinum -> SPG and Marriott Gold) and if they've also been downgraded by Marriott. |
Just finally got around to linking my accounts. Had an issue initially where I received a message, "linking service is down." Retried a few minutes later and it worked.
Now just noticing the sticker shock with some SPG category redemption rates. Essentially 120k MR points for a 2 night stay this weekend at W Hoboken, vs 90k JW Essex House, 100k Madison Ave Edition, 90k Algonquin Times Square. |
Originally Posted by nova08
(Post 28003395)
Now just noticing the sticker shock with some SPG category redemption rates. Essentially 120k MR points for a 2 night stay this weekend at W Hoboken, vs 90k JW Essex House, 100k Madison Ave Edition, 90k Algonquin Times Square.
The 3:1 ratio is great for my existing SPG points balance in terms of the value I can get when using converted SPG points at MR properties. However, going forward I suspect that the MR points earning rates will be unchanged and it will become very difficult to earn free nights at the top legacy SPG properties. Another potential problem is that the top MR properties might want to play a bit of "me too" and raise their rates to better compare to the new higher level redemption costs of the high category SPG properties. |
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